Reply With QuoteI emailed them last week about fixing my CWC diver and had a reply a day or two later saying they couldn't look at it. I believe they're directly attached to Prestons (used to be Cottrills) and are probably too busy servicing Rolex etc for them.
I want my Corum Bubble Chronograph repaired and serviced.
I have tried e-mailing and calling Prestige Time Services (They are in Wilmslow, Cheshire) but they don't seem to be easily contactable.
Has anyone on here any experience with them?
Or can anyone recommend a good alternative?
I emailed them last week about fixing my CWC diver and had a reply a day or two later saying they couldn't look at it. I believe they're directly attached to Prestons (used to be Cottrills) and are probably too busy servicing Rolex etc for them.
AS & Associates – they're the official Corum Service Centre for the UK.
Had a very pleasant and fairly lengthy chat with Andrew last week.
Many thanks for your advice!Originally Posted by PJ S
I spoke to Carla an hour ago, - and sent the watch to them for repair.
He just responded to my email enquiry saying he's "unable" to replace the battery on my wife's Cartier, this despite having a page on his website specifically mentioning he does Cartier battery changes.
(I'm giving him the benefit of the doubt that by "unable" he actually means "unwilling", or else I'm glad it was a battery change I approached him about first and not servicing my Rolex!)
If he doesn't want the work why bother advertising for it and wasting everyone's time?
My thoughts exactly. I think they refused both you and me as we weren't worth the bother.
As you say, if someone doesn't want a particualr type of work, they shouldn't be advertising for it. If on the other hand, they usually do but are busy at the moment, why not send a reply saying something along the lines of "Thanks for your enquiry, unfortunately because of xxx we have a long waiting time at the moment and so you may want to send elsewhere at present etc." Then people may be more inclined to give them work in the future than if you just flatly say you can't/won't do something.
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