This pales in to insignificance when compared to the nonsense spouted by Goldsmiths Trafford Centre last Spring when I was told that my
Spend would need to exceed £80k to be "considered" for a Hulk and 100k for a CHNR!!
The situation they find themselves in where they have, unwittingly, achieved control over the allocation of numerous desirable pieces (at RRP) has really gone to their heads. I only use Goldsmiths now for Tudor, different branch and the attitude is like chalk and cheese, fantastic service and nothing is too much trouble.
DMR got me the CHNR within a couple of months and I have switched all my future Rolex business to them now, even though it meant starting over because even though they struggle even more to source the in demand pieces, imho they do not believe they are more important than their customers.