Hard reset of iPad is the next step.
The other half’s iPad has decided she is not connected to the internet.
In settings it shows she is connect to our router but in the top left of her screen next to the battery meter there is no wi-if symbol, despite settings showing she is in fact connect to our router.
I have manually disconnected it from our router and told her iPad to forget it and logged back into the router, which in settings again says it’s connected but it’s clearly not. Cannot send/receive Mail or browse the web.
Any ideas I could try?
Cheers,
Ben
..... for I have become the Jedi of flippers
" an extravagance is anything you buy that is of no earthly use to your wife "
Hard reset of iPad is the next step.
I typed my answer but disappeared.
Try forgetting WiFi network, then switch off iPad completely. Then the reconnect.
You can also try airplane mode on and off.
How does one hard reset and are there any issues arising from this?
Cheers,
Ben
..... for I have become the Jedi of flippers
" an extravagance is anything you buy that is of no earthly use to your wife "
If you have an iPad without a Home button, such as the 2020 iPad Pro, you need to:
Press and quickly release the Volume Up button.
Press and quickly release the Volume Down button.
Then press and hold the Power button until the device restarts.
-- no issues from a hard reset (as apposed to a Factory Reset where you loose all your settings and data)
after that, try these:
Try telling the iPad to forget the network in Settings by tapping the network name and selecting forget.
Turn the iPad off and on again and then reconnect to the network and re-enter the details as necessary.
or
You can also try Settings > General > Reset > Reset Network Settings.
Else - it's a phone call to Apple Support - they are very good and will also call you back or you can book a time to get you to a solution.
Last edited by MartynJC (UK); 22nd April 2021 at 19:01.
Sals iPad is an old one with home button.
Cheers,
Ben
..... for I have become the Jedi of flippers
" an extravagance is anything you buy that is of no earthly use to your wife "
Cheers,
Ben
..... for I have become the Jedi of flippers
" an extravagance is anything you buy that is of no earthly use to your wife "
If doing a factory reset make sure the iPad is backed up first.
R
Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.
Cheers,
Ben
..... for I have become the Jedi of flippers
" an extravagance is anything you buy that is of no earthly use to your wife "
I thought ipads back up to the cloud automatically?
You can also back up an IPad over USB to a PC, using ITunes - no need for WIFI.
The default, free storage in ICloud may not be enough for a backup.