I’ve just read this whole thread from start to finish and am absolutely, wholeheartedly flabbergasted by the events that unfolded. I’ve never seen a marvel film but I doubt any are as fantastical as the story concocted here.
How is it humanly possible for a “specialist” to be so much of an unspecialist as to make things literally hundreds of times worse, all taken into account, than the issue brought to them in the first place?
My heart goes out to the OP, who appears just the most patient and loveliest of souls. I must say I think if I were you I’d be planning a social media post ready to send several months after this all comes to a satisfactory conclusion (the time delay just to be absolutely sure that ANOTHER issue doesn’t arise). PCL deserve all they can get and I’m spiteful enough to deliver it. That said, judging by my reading of the character of the OP this far, I imagine you’re a far nicer man than me and will keep your counsel, publicly at least.