Originally Posted by
pompousmax
My patience has been truly exhausted by the inept customer service at Page & Cooper. From a lead time of 3-4 weeks when I ordered a Sinn 104 on April 3rd I still hadn't received any scheduled delivery date when I contacted them yesterday. I've had to chase them in the ensuing weeks via email and phone calls all to no avail. At no point would they commit to a delivery schedule, always blaming order backlogs at Sinn and making vague assurances that the watch would indeed arrive in another 2-3 weeks, only for some other excuse to be proffered.
Now I await my refund,before I place an order with Neil at Chronomaster, which of course with the benefit of hindsight I should have done in the first place! What a tedious saga it has been . I probably won't take to the watch now, when I eventually receive one ..
Page & Cooper, always bad service? Emphatically yes in my case!