Quote Originally Posted by Kingstepper View Post
They’re usually introductory deals for 12/18 months. Don’t expect them to be open-ended.
Surely in their T&Cs.
All true. However the Direct Debit guarantee (which is on their website) says they have to notify you 10 days in advance. They say that giving me the chance to check the charge in advance on an app or the TV counts as notifying. I don’t agree - they have no trouble sending loads of other notifications.

Whatever, you just need to make a note of the date then it doesn’t arise.

The deals aren’t just introductory. I’ve been with them 20 years and the deals get slightly better for loyal customers.