Recently I returned my Sub 0024 to the AD as the minute hand fell off :( I got it back after 4 weeks, which was great. I put it on a few days later and found that at 11:50pm the date changed, a tad early and as it wasn't like that before returned it to the AD and asked them to send it back.
Today I get a letter from Panerai asking for £118 for a service to replace the date wheel mechanism as it's been 'accidentally damaged by the user'; how very dare they!
Straight back onto the AD and he tells me that Panerai seem to be back to their old tricks of blaming everyone but themselves; WTF?! :shock:
Is it me or is this unacceptable? There's no way I'm going to fork out the fee for what is obviously their error-if not them, then why did they return the watch to me in this condition after the first warranty repair?

rant over.