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Thread: A rare case of exceptional service

  1. #1
    Master
    Join Date
    Feb 2008
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    sunderland
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    A rare case of exceptional service

    well i lost my phone the other day and as a matter of sheer luck i had bought insurance as well.
    Now with most of these things it's a case of paperwork and stupidly long waiting times, phoned at 2 pm friday, everything was sorted in 5 minutes (literally) and the phone arrived this morning, a mere 18 hours after placing the order :shock:
    service or what!!!!!
    O2 have a very happy customer today :D
    Thanks,
    Andrew

  2. #2
    Grand Master seikopath's Avatar
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    Oct 2007
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    Re: A rare case of exceptional service

    well done andrew, nice to hear a case of insurance coming through for a change!
    Good luck everybody. Have a good one.

  3. #3
    Master
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    Jun 2009
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    Re: A rare case of exceptional service

    have had the same from orange...really quick.

  4. #4
    Master
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    Re: A rare case of exceptional service

    Yep sure makes a change to be posting something POSSITIVE about insurance :D
    Thanks,
    Andrew

  5. #5
    Craftsman
    Join Date
    Aug 2006
    Location
    Belfast
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    836

    Re: A rare case of exceptional service

    I found in the case of mobile phone insurance it is settled very quickly. However, I found this is the case as they usually start a new contract again form when the new phone arrives, so check you are ont starting your 12/18/24 month contract anew again.

  6. #6
    Grand Master boddah's Avatar
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    Jun 2004
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    England
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    Re: A rare case of exceptional service

    I'm glad at least one network have their eye on the ball, 3 are a fecking nightmare :evil:
    "I looked with pity not untinged with scorn upon these trivial-minded passers-by"

  7. #7
    Master
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    Dec 2007
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    Re: A rare case of exceptional service

    Quote Originally Posted by boddah
    I'm glad at least one network have their eye on the ball, 3 are a fecking nightmare :evil:
    I couldn't bring myself to be nearly that polite about them.

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