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Thread: Lg oled tv problem

  1. #1

    Lg oled tv problem

    Hi all
    I’ve got a lg oled cx65 from 2020
    It’s still under richer sounds guarantee till 2026 hopefully
    It’s just not turning on ?
    Anyone know what’s the problem or had similar ?
    Done all the normal stuff unplug Try in another socket etc
    Normally a red light appears at the bottom in the middle below the screen

  2. #2
    Grand Master Onelasttime's Avatar
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    Plug fuse?

  3. #3
    Quote Originally Posted by Onelasttime View Post
    Plug fuse?
    Cheers. But no just changed it.

  4. #4
    Plugged anything else in to the socket?

    Edit..i see youve plugged it in elsewhere…sorry

  5. #5
    Grand Master Rod's Avatar
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    Might be an internal power supply fuse. Contact R.S'ds

  6. #6
    Factory reset ? I sorted my Sony out by following a YT video and giving it a factory reset.

    It didn't take long to reconfigure afterwards.

  7. #7
    Craftsman
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    Mine eats remote control batteries, could be that?

  8. #8
    Grand Master Griswold's Avatar
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    Quote Originally Posted by Onelasttime View Post
    Plug fuse?
    Quote Originally Posted by lenlec View Post
    Cheers. But no just changed it.
    Daft question, but did you test the new fuse first? I’ve had a duff fuse straight out of the packet before?
    Best Regards - Peter

    I'd hate to be with you when you're on your own.

  9. #9
    Quote Originally Posted by Griswold View Post
    Daft question, but did you test the new fuse first? I’ve had a duff fuse straight out of the packet before?
    Nope. But good call. Thanks
    I’ll do it this morning
    Anyone had to call Richer sounds and use the 6 y guarantee?
    Painless experience?

  10. #10
    Master Thewatchbloke's Avatar
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    It'll be the capacitors on the power supply board popped, they will fit a new board rather than repair.

  11. #11
    Master
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    Quote Originally Posted by lenlec View Post
    Nope. But good call. Thanks
    I’ll do it this morning
    Anyone had to call Richer sounds and use the 6 y guarantee?
    Painless experience?
    Few years ago on an AV amp, was totally painless & they gave me a temporary amp while mine was being repaired. No idea if they still do this, or do with a TV etc. good luck.


    Sent from my iPad using Tapatalk

  12. #12
    Quote Originally Posted by Mj2k View Post
    Few years ago on an AV amp, was totally painless & they gave me a temporary amp while mine was being repaired. No idea if they still do this, or do with a TV etc. good luck.


    Sent from my iPad using Tapatalk
    Cheers
    Spoke to Solihull branch who I had it off this morning
    I’ve got to go through there service dept in Manchester

    - - - Updated - - -

    Quote Originally Posted by Thewatchbloke View Post
    It'll be the capacitors on the power supply board popped, they will fit a new board rather than repair.
    Thanks

  13. #13
    Master BRGRSP's Avatar
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    Yes, the screen went on my 4 year old Samsung about 6 months ago, rang them up, explained the situation, answered a few questions, 3/4 days later the set was picked up and then returned about a week later.

    My set was collected by a company in Basingstoke, they then accessed and diagnosed the repair, it's then down to Richer Sounds to sanction either a repair or they offer a refund based on the age of the set.

    All went like clockwork.

    Brian.





    Quote Originally Posted by lenlec View Post
    Nope. But good call. Thanks
    I’ll do it this morning
    Anyone had to call Richer sounds and use the 6 y guarantee?
    Painless experience?

  14. #14
    Master
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    Have constant problems with my lg's WiFi not working. Seems to be a common issue for certain models. Won't be buying LG again.

  15. #15
    Quote Originally Posted by stefmcd View Post
    Have constant problems with my lg's WiFi not working. Seems to be a common issue for certain models. Won't be buying LG again.
    I know what you mean.
    I hard wired mine to the router

  16. #16
    Master
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    Quote Originally Posted by lenlec View Post
    I know what you mean.
    I hard wired mine to the router
    Unfortunately my router is about 12 m away unless I drill through a 10 inch wall.

    Sent from my Redmi Note 9S using Tapatalk

  17. #17
    Master
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    Quote Originally Posted by stefmcd View Post
    Unfortunately my router is about 12 m away unless I drill through a 10 inch wall.

    Sent from my Redmi Note 9S using Tapatalk
    TP Link Powerlines are your friend here.

  18. #18
    Master
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    Quote Originally Posted by Chalet View Post
    TP Link Powerlines are your friend here.
    Well done. The funny thing is, I bought those years ago and forgot about them. Brilliant! Tomorrow's project: find them.

    Sent from my Redmi Note 9S using Tapatalk

  19. #19
    Craftsman
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    How do those TP Link Powerline devices work exactly as I have a very similar predicament where we’re having a media wall built on Monday and my tv and soundbar will have to be set up on WiFi although I’d prefer if I could hard wire? Can I just plug in a TP link powerline device and it’ll just pick up the WiFi and I can then plug Ethernet cables into those?


    Sent from my iPhone using TZ-UK mobile app

  20. #20
    I've got an LG Oled TV a little older than yours. Some time back I read about LG TV's experiencing power boaerd failures I went online and found -through LG- a serial number checker

    Mine was in the 'at risk' catagory and so, LG arranged for a local TV specialist to come out to my house. They changed the board and I've had no further issues.

    Might be worth looking to see if your model/serial number is affected

    Good Luck with whichever method gets your TV repaired

    John

  21. #21
    Quote Originally Posted by Mike2500 View Post
    Can I just plug in a TP link powerline device and it’ll just pick up the WiFi and I can then plug Ethernet cables into those?
    Pretty much, yes. The plugs use the house wiring to transmit the data. Depending on the model you choose, they can either act as Wi-Fi extenders or you can plug Ethernet leads into them.

  22. #22
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Bravo73 View Post
    Pretty much, yes. The plugs use the house wiring to transmit the data. Depending on the model you choose, they can either act as Wi-Fi extenders or you can plug Ethernet leads into them.
    For some reason I get about three times the speed using wifi that if I hard wire from the adapter under my office desk. Can't work out why that is for love nor money as it's set up correctly.

  23. #23
    Master hhhh's Avatar
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    Quote Originally Posted by learningtofly View Post
    For some reason I get about three times the speed using wifi that if I hard wire from the adapter under my office desk. Can't work out why that is for love nor money as it's set up correctly.
    Could be you’re picking up Wi-Fi from another adapter, not the one under your desk. Are all your sockets on the same ring-main? I had a similar issue in my extension, until I realised that the extension sockets had their own circuit, so the adapter wasn’t connecting to the others via the house wiring. So the adapter under your desk might not be connected to the others if your scenario is the same as mine.

    If it’s not that then try a different cable from computer to adapter. If it’s not that I imagine it’s a faulty adapter.

  24. #24
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by hhhh View Post
    Could be you’re picking up Wi-Fi from another adapter, not the one under your desk. Are all your sockets on the same ring-main? I had a similar issue in my extension, until I realised that the extension sockets had their own circuit, so the adapter wasn’t connecting to the others via the house wiring. So the adapter under your desk might not be connected to the others if your scenario is the same as mine.

    If it’s not that then try a different cable from computer to adapter. If it’s not that I imagine it’s a faulty adapter.
    Yes, I'm sure it's operator error with regard to the ethernet connection, H. I'll try to check the way I've set it up later, although in the meantime I'm getting circa 100Mbps on the wi-fi anyway.

  25. #25
    Quote Originally Posted by learningtofly View Post
    For some reason I get about three times the speed using wifi that if I hard wire from the adapter under my office desk. Can't work out why that is for love nor money as it's set up correctly.
    Are adapters on the same circuit? Can affect speed if not.

  26. #26
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Kingstepper View Post
    Are adapters on the same circuit? Can affect speed if not.
    I thought they were, but I've no doubt cocked up somewhere.

  27. #27
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by learningtofly View Post
    I thought they were, but I've no doubt cocked up somewhere.
    Okay, I've checked the adapter plugged into ,y router, and all the lights are on. I'e then checked the adapter that supports my house alarm panel via an ethernet cable, and all the lights are on plus the connection is working (which I assume verifies that I set the system up correctly). However, having checked the adapter under my desk all lights bar the ethernet light are on, so that's where the problem is.

    I've unplugged it for now as it doesn't seem to improve my wi-fi speed but will try to work out what's going on when I have some time to do so.

  28. #28
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    Quote Originally Posted by Chalet View Post
    TP Link Powerlines are your friend here.
    Just installed these on TV. Thanks.

  29. #29
    Quick update RRC from brum (the firm richer sounds must use )
    Came to mine this morning. They diagnosed a faulty power supply unit
    So they have had to order one in. Said it will be 7 to 10 days.

  30. #30
    Master Thewatchbloke's Avatar
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    Bingo, I thought it would be.

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