closing tag is in template navbar
timefactors watches



TZ-UK Fundraiser
Results 1 to 41 of 41

Thread: Help please with Velar issues

  1. #1

    Help please with Velar issues

    So we have a 2.0-litre four-cylinder petrol Velar badged as the P250. 67 plate had from new, 49,000 miles with no issues just regular servicing and 1 set of tyres replaced at 40,000 miles.

    I noticed a yellow engine warning light come on but intermittently and also the temperature gauge not really moving out of the blue, sometime goes to maximum a quarter from the blue.

    Once out of the service plan I send my cars to a trusted local old fashioned garage so booked it in and he plugged it in to the code reader.

    It needs a new thermostat which he can do no problem, save that they are on back order at JLR and he would not put on an aftermarket part for that.

    But he showed me these other two faults and he said he would not touch them. Anyone here know anything about these – maybe FFF




    Sent from my iPhone using Tapatalk

  2. #2
    Pm me with your mobile, this would take way too long to go through. From the fault codes youre likely to have timing chain issues which brings up a whole load of issues.

  3. #3

    Help please with Velar issues

    Comment was about diesel, but see it is petrol.

  4. #4
    Master
    Join Date
    Dec 2013
    Location
    willington,UK
    Posts
    1,112
    Quote Originally Posted by Franky Four Fingers View Post
    Pm me with your mobile, this would take way too long to go through. From the fault codes youre likely to have timing chain issues which brings up a whole load of issues.
    as above, speak to Franky,as i read the post i thought timing chain stretch.i dont blame your independant for not wanting to do the job,i wouldnt want to do it,im too old for that sort of stress.hope you get it sorted.

  5. #5
    Master
    Join Date
    Jan 2012
    Location
    Sutton Coldfield
    Posts
    1,802
    Quote Originally Posted by Franky Four Fingers View Post
    Pm me with your mobile, this would take way too long to go through. From the fault codes youre likely to have timing chain issues which brings up a whole load of issues.
    Timing chain issues after 49000 miles? YIKES.

  6. #6
    Grand Master Chris_in_the_UK's Avatar
    Join Date
    Nov 2004
    Location
    Norf Yorks
    Posts
    43,026
    Quote Originally Posted by chicaneuk View Post
    Timing chain issues after 49000 miles? YIKES.
    Common issue and not a cheap fix.
    When you look long into an abyss, the abyss looks long into you.........

  7. #7
    Thanks all and especially to Dudley aka FFF for speaking to me on the phone first thing this morning for a detailed chat. Put it this way I’ve got some difficult and expensive decisions to make.

    I know people slag off the brand but we have had 12 years faultless service from a Disco Sport and then this car. But when something happens it is big !


    Sent from my iPhone using TZ-UK mobile app

  8. #8
    Quote Originally Posted by dandanthewatchman View Post
    I know people slag off the brand but we have had 12 years faultless service from a Disco Sport and then this car. But when something happens it is big !
    That's what put me off getting a JLR product. I've owned BMWs for years and touch wood they've all been faultless. So lately we've gone for an X3, when my wife really wanted a Velar. Her Dad's a mechanic of over 50 years and put us off that idea.

    Then last week her friend's Evoque engine seized with a repair quote that's made them decide to scrap it. With that, and reading threads like this I'm think I made the right choice.

    The Velar's a great looking car though, hope the repair cost isn't insane and you can keep it in the road.

  9. #9
    Quote Originally Posted by dandanthewatchman View Post
    Thanks all and especially to Dudley aka FFF for speaking to me on the phone first thing this morning for a detailed chat. Put it this way I’ve got some difficult and expensive decisions to make.

    I know people slag off the brand but we have had 12 years faultless service from a Disco Sport and then this car. But when something happens it is big !


    Sent from my iPhone using TZ-UK mobile app
    Sorry to hear of your problems with the Velar. The timing chain issue is a known weakness on these engines and unfortunately rectification involves a whole heap of work that ends up being very expensive in time and therefore labour. The parts are not cheap either. Not doing the repair is not an option as eventual failure will be catastrophic for the engine which is another level of expense. Good luck with whatever you decide to do and keep us informed as to what the outcome is.

  10. #10
    Thankfully for the OP this isn’t the dreaded Ingenium diesel engine issue as it’s a petrol however the issue is sadly just as complicated to diagnose and repair.
    Judging by the faults my guess is that very few Indy’s would take this on and the dealer would very likely fire the parts cannon at this unless there is a technical bulletin or a known issue.
    Sadly the petrol versions of these are very few and far between and so I doubt the above stands.
    Hope Dan gets it sorted


    Sent from my iPhone using Tapatalk

  11. #11
    Master Maysie's Avatar
    Join Date
    Apr 2012
    Location
    Middle of Nowhere (UK)
    Posts
    2,571
    OP, I hope you get it sorted without too much pain.

    As a previous owner of a Velar, they are lovely cars, but I certainly would not own a JLR product out of warranty after my experience. My (2.0D Ingenium) had failed balance shaft bearings after only 7k miles, so had to have the engine taken out to fix it. After that I had countless faults and random electrical gremlins which were never resolved over the 2 years of my tenure. Fortunately it was returned at the end of the lease so was not my problem.

    Since then, my SiL's Evoque 2.0D (2018) has just had its engine fail due to timing (chain?) issues and has been quoted £24k for a replacement. She has managed to find an Indie to do it for closer to £9k, but that is still quite a hit for a 'newish' car.

  12. #12
    Thanks again all and especially to FFF and having a think about what to do. Have an Indy up here who would do it but reckons £3k. But he did say he was aware of JLR doing some engine replacements on these. Wife of a pal of mine works on reception at a JLR dealer and I’ve asked her to find out if they are aware of this. I am very reticent to go to the LR dealer and deal with shiny suits that know nothing about cars

    We were very happy with the car and the size fitted our needs perfectly. Also a bad time to replace as just doing our kitchen up. Macan is lovely but too small and very expensive. She is going to have a look at X3 and maybe a GLC although neither of us that keen on Mercs. Shame Volvo have left the xc60 to age gracefully as that would have been an option.


    Sent from my iPhone using TZ-UK mobile app

  13. #13
    Further update …. Someone mentioned to check for Jaguar Indy’s. Spoke to Mugglestone and Co who are 100 miles from me. So helpful and he knew the fault codes and said he has fixed 3 of them with an actuator change. He is pretty confident that would be a fix. He even recommended someone more local to me to contact to see if they will do it. Otherwise a day out to Boston

    Speaking to Dudley and others has really reinforced faith in the fact that there are some honest and experienced engineers out there and they deserve our business.


    Sent from my iPhone using TZ-UK mobile app

  14. #14
    Master
    Join Date
    May 2011
    Location
    By the TOLL Road
    Posts
    5,054
    Blog Entries
    1
    Quote Originally Posted by chrisparker View Post
    That's what put me off getting a JLR product. I've owned BMWs for years and touch wood they've all been faultless. So lately we've gone for an X3, when my wife really wanted a Velar. Her Dad's a mechanic of over 50 years and put us off that idea.

    Then last week her friend's Evoque engine seized with a repair quote that's made them decide to scrap it. With that, and reading threads like this I'm think I made the right choice.

    The Velar's a great looking car though, hope the repair cost isn't insane and you can keep it in the road.
    We had a Evoque from launch 2013 it was great for two years and then total shite, always bought BMW since. Two years ago my we downsized to one car, thought about the Velar for maybe one minute, then placed and order or an X3 no regrets, fantastic car.

  15. #15

    Red face

    You should consider an Audi Q5. Right size for you I think and pretty reliable. Better interiors than BMW IMHO. :)


    Quote Originally Posted by dandanthewatchman View Post
    Thanks again all and especially to FFF and having a think about what to do. Have an Indy up here who would do it but reckons £3k. But he did say he was aware of JLR doing some engine replacements on these. Wife of a pal of mine works on reception at a JLR dealer and I’ve asked her to find out if they are aware of this. I am very reticent to go to the LR dealer and deal with shiny suits that know nothing about cars

    We were very happy with the car and the size fitted our needs perfectly. Also a bad time to replace as just doing our kitchen up. Macan is lovely but too small and very expensive. She is going to have a look at X3 and maybe a GLC although neither of us that keen on Mercs. Shame Volvo have left the xc60 to age gracefully as that would have been an option.


    Sent from my iPhone using TZ-UK mobile app

  16. #16
    Master reggie747's Avatar
    Join Date
    Oct 2013
    Location
    The Mersey Riviera
    Posts
    7,208
    Quote Originally Posted by The Hack View Post
    You should consider an Audi Q5. Right size for you I think and pretty reliable. Better interiors than BMW IMHO. :)
    Yeah...... but he's got to get rid of a dicky (and expensive) Velar first !!!

  17. #17
    Grand Master oldoakknives's Avatar
    Join Date
    Sep 2012
    Location
    United Kingdom
    Posts
    20,167
    Blog Entries
    1
    Quote Originally Posted by hilly10 View Post
    We had a Evoque from launch 2013 it was great for two years and then total shite, always bought BMW since. Two years ago my we downsized to one car, thought about the Velar for maybe one minute, then placed and order or an X3 no regrets, fantastic car.
    I've owned an Evoque D180, E-Pace D180, F-Pace D240 and an F-Pace P400e and never had any engine problems with any of them. Looked at the X3 and others, but they didn't jump out tbh. Perhaps look again next time, but Volvo seem rather nice.
    Started out with nothing. Still have most of it left.

  18. #18
    Grand Master thieuster's Avatar
    Join Date
    Mar 2009
    Location
    GMT+1
    Posts
    11,807
    Blog Entries
    8
    The local Land Rover dealer has a KIA dealership as well. Last year or so, I needed something for an older Land Rover we had in our workshop and I was able to get a glimpse of the dealer's vast workshop. On the left: the LR department: a large, roomy workshop. Oily, LRs on the ramps, one engine out on the workbench. On the right: the smaller KIA department. No cars undergoing open heart surgery, no engines on the bench and a clean floor. I made a comment about what I noticed and was immediately told not to pictures...

  19. #19
    Quote Originally Posted by dandanthewatchman View Post
    Further update …. Someone mentioned to check for Jaguar Indy’s. Spoke to Mugglestone and Co who are 100 miles from me. So helpful and he knew the fault codes and said he has fixed 3 of them with an actuator change. He is pretty confident that would be a fix. He even recommended someone more local to me to contact to see if they will do it. Otherwise a day out to Boston

    Speaking to Dudley and others has really reinforced faith in the fact that there are some honest and experienced engineers out there and they deserve our business.


    Sent from my iPhone using TZ-UK mobile app
    Looking at your fault codes and reading all the information relating to each one, i tend to agree with them. My guess this morning was that it was actuator related however it’s good to hear of someone thats fixed those faults with the parts suggested. My worry as with anything like this is that it could just as well be a wiring fault! Glad i suggested the Jag specialist route, pretty certain theres likely to be more petrol Jags out there that Petrol Evoques.
    Glad youve got a decent route to repair rather than chucking parts at it.

  20. #20
    Quote Originally Posted by reggie747 View Post
    Yeah...... but he's got to get rid of a dicky (and expensive) Velar first !!!
    Isn't that's what WBAC are for?

  21. #21
    Quote Originally Posted by Franky Four Fingers View Post
    Looking at your fault codes and reading all the information relating to each one, i tend to agree with them. My guess this morning was that it was actuator related however it’s good to hear of someone thats fixed those faults with the parts suggested. My worry as with anything like this is that it could just as well be a wiring fault! Glad i suggested the Jag specialist route, pretty certain theres likely to be more petrol Jags out there that Petrol Evoques.
    Glad youve got a decent route to repair rather than chucking parts at it.
    after seeing another thread re a Jaguar engine, thought I should bring everyone up to date. I was recommended a garage in Stockport who instilled in me great confidence as half way through me telling him the story interjected and said "it's the two actuator valves at the back of the engine. They were designed with 1 oil hole, and they changed them on later models to 3 holes". Problem was he was so busy he could not fit me in for 10 weeks. So he very kindly told me what the parts were so that I could go back to my trusted garage who initially gave me the fault codes. He ordered the parts and then a few days later did the repair - total price £271.50. The fault codes cleared and the car has been driving better than ever.

    So clearly the petrol versions of this engine do not have the same fault as the diesel version. So there has been no need to quickly move the car on and (subject to daft insurance market) intend to keep it for another 3 years or so as it really suits what we use it for.

    thanks again for all those who helped and in particular the various garages and FFF that spoke to me and guided me to a solution.

  22. #22
    Fantastic result but how ridiculous this isnt a recall or well socialised fault/fix.



    Sent from my M2101K6G using Tapatalk

  23. #23
    Master
    Join Date
    Mar 2011
    Location
    Northern Ireland
    Posts
    6,728
    Quote Originally Posted by dandanthewatchman View Post

    thanks again for all those who helped and in particular the various garages and FFF that spoke to me and guided me to a solution.
    Great outcome, have you listed it for sale yet?

    I’d be too scared not to, tbh

  24. #24
    Master
    Join Date
    Apr 2006
    Location
    Berkshire
    Posts
    5,120
    It’s amazing when you get to talk to an expert who can immediately tell you what the issue is and also assist in getting it fixed.
    Great news that it turned out to a relatively simple fix.

  25. #25
    Master
    Join Date
    Jul 2016
    Location
    West Yorks
    Posts
    1,278
    If you do repair it shorten the oil change interval.

  26. #26
    Master ingenioren's Avatar
    Join Date
    Feb 2009
    Location
    West Sussex
    Posts
    5,444
    Blog Entries
    1
    Quote Originally Posted by oldoakknives View Post
    I've owned an Evoque D180, E-Pace D180, F-Pace D240 and an F-Pace P400e and never had any engine problems with any of them. Looked at the X3 and others, but they didn't jump out tbh. Perhaps look again next time, but Volvo seem rather nice.
    In fact, JLR are ranking higher than BMW and Audi in JD Power's ranking over the last few years.
    We seem very quick to slate UK products, despite the "German brands' seem creep under the radar ....?

    ( After 32 BMWs (still have an M135i !) am enjoying my 4th FPace SVR - brilliant handling and comfort, and come across as less clinical than German brands - love it !! )

  27. #27
    Master
    Join Date
    Feb 2014
    Location
    United Kingdom
    Posts
    1,133
    Quote Originally Posted by xxnick1975 View Post
    Fantastic result but how ridiculous this isnt a recall or well socialised fault/fix.



    Sent from my M2101K6G using Tapatalk
    Actually, I think I read somewhere that it is in fact subject to a recall in the USA. They tend not to get screwed over like we do in the UK.
    Absolutely don't leave the oil/filter change more than 10k.

  28. #28
    Quote Originally Posted by demonloop View Post
    Great outcome, have you listed it for sale yet?

    I’d be too scared not to, tbh
    No. As per my update car is fixed and there does not seem to be an inherent problem with the petrol engines. Will be keeping for another 3 years


    Sent from my iPhone using TZ-UK mobile app

  29. #29
    Quote Originally Posted by dandanthewatchman View Post
    after seeing another thread re a Jaguar engine, thought I should bring everyone up to date. I was recommended a garage in Stockport who instilled in me great confidence as half way through me telling him the story interjected and said "it's the two actuator valves at the back of the engine. They were designed with 1 oil hole, and they changed them on later models to 3 holes". Problem was he was so busy he could not fit me in for 10 weeks. So he very kindly told me what the parts were so that I could go back to my trusted garage who initially gave me the fault codes. He ordered the parts and then a few days later did the repair - total price £271.50. The fault codes cleared and the car has been driving better than ever.

    So clearly the petrol versions of this engine do not have the same fault as the diesel version. So there has been no need to quickly move the car on and (subject to daft insurance market) intend to keep it for another 3 years or so as it really suits what we use it for.

    thanks again for all those who helped and in particular the various garages and FFF that spoke to me and guided me to a solution.
    Great news…glad you got it sorted! So were they saying that the faults always been there but it only manifests itself overtime? Would be interested to know what really happens there.

  30. #30
    Craftsman
    Join Date
    Jul 2016
    Location
    Coventry UK
    Posts
    630
    Quote Originally Posted by Franky Four Fingers View Post
    Great news…glad you got it sorted! So were they saying that the faults always been there but it only manifests itself overtime? Would be interested to know what really happens there.
    It’s a wear out failure of the CVVL actuator due to a supplier quality issue - well known issue that had a TSB published

  31. #31
    Quote Originally Posted by mk2driver View Post
    It’s a wear out failure of the CVVL actuator due to a supplier quality issue - well known issue that had a TSB published
    My suspicion and previous posts suggest a possibility of a bulletin and actuator issue but have no experience of these so was guessing

  32. #32
    Craftsman
    Join Date
    Jul 2016
    Location
    Coventry UK
    Posts
    630
    Quote Originally Posted by Franky Four Fingers View Post
    My suspicion and previous posts suggest a possibility of a bulletin and actuator issue but have no experience of these so was guessing
    Yeah the petrol engine of that era didn’t sell in any massive volume in the U.K. - sold well everywhere else though

  33. #33
    Quote Originally Posted by mk2driver View Post
    Yeah the petrol engine of that era didn’t sell in any massive volume in the U.K. - sold well everywhere else though
    I had one as a loan car when my D-Sport got smashed up and embarrassingly it took me a day or so to notice it wasn't a diesel. In my defence i jumped in it quickly to pick someone up without paying attention and it wasn't until the stop-start system kicked in i realised…. It drank fuel like no tomorrow.

  34. #34
    Grand Master oldoakknives's Avatar
    Join Date
    Sep 2012
    Location
    United Kingdom
    Posts
    20,167
    Blog Entries
    1
    Quote Originally Posted by ingenioren View Post
    In fact, JLR are ranking higher than BMW and Audi in JD Power's ranking over the last few years.
    We seem very quick to slate UK products, despite the "German brands' seem creep under the radar ....?

    ( After 32 BMWs (still have an M135i !) am enjoying my 4th FPace SVR - brilliant handling and comfort, and come across as less clinical than German brands - love it !! )
    That's interesting to hear. Nice one for the SVR, must be a real grin machine. The P400e we have is no slouch, but that's a serious step up!
    Started out with nothing. Still have most of it left.

  35. #35
    Quote Originally Posted by ingenioren View Post
    In fact, JLR are ranking higher than BMW and Audi in JD Power's ranking over the last few years.
    Can you source that? Because from a cursory glance BMW is in their “most awarded”, as is Mini, whereas Jaguar and Land Rover are not.

    Also:
    “ Quality ratings are based on consumer insights during the first 90 days of ownership.”
    “ Dependability ratings are based on consumer insights after 3 years of ownership.”
    “ Performance rating is based on consumer driving experience insights during the first 90 days of ownership.”

    The above three points taken together basically mean that JD Powers findings are based on asking people if they like their shiney new thing.

    Source: https://www.jdpower.com/cars/ratings

  36. #36
    Master ingenioren's Avatar
    Join Date
    Feb 2009
    Location
    West Sussex
    Posts
    5,444
    Blog Entries
    1

    Unhappy

    Quote Originally Posted by JGJG View Post
    Can you source that? Because from a cursory glance BMW is in their “most awarded”, as is Mini, whereas Jaguar and Land Rover are not.

    Also:
    “ Quality ratings are based on consumer insights during the first 90 days of ownership.”
    “ Dependability ratings are based on consumer insights after 3 years of ownership.”
    “ Performance rating is based on consumer driving experience insights during the first 90 days of ownership.”

    The above three points taken together basically mean that JD Powers findings are based on asking people if they like their shiney new thing.

    Source: https://www.jdpower.com/cars/ratings

    I expected that one, :-)
    I just read a write up in Norway, on the new RR and the (independent !) journo referred to JDP and their ranking of JLR, in particular the RR - bypassing the X5 and Q7/Q8 in satisfaction ratings - he tested the X7 against the RR, and I also feel, the latter has more of the 'comfort factor' than the Teutonics - have had several X3s here, all different versions, and confirm I find not a patch re comfort/ambience to the Fpace. I will try 'dig out' the JDP article and rankings.
    The sum was he ranked the RR as the best SUV all around - maybe a tad less on 'sporty handling'.
    ATB, Peter

  37. #37
    Grand Master Saint-Just's Avatar
    Join Date
    Apr 2007
    Location
    Ashford, Kent
    Posts
    29,052
    Quote Originally Posted by ingenioren View Post
    I expected that one, :-)
    I just read a write up in Norway, on the new RR and the (independent !) journo referred to JDP and their ranking of JLR, in particular the RR - bypassing the X5 and Q7/Q8 in satisfaction ratings - he tested the X7 against the RR, and I also feel, the latter has more of the 'comfort factor' than the Teutonics - have had several X3s here, all different versions, and confirm I find not a patch re comfort/ambience to the Fpace. I will try 'dig out' the JDP article and rankings.
    The sum was he ranked the RR as the best SUV all around - maybe a tad less on 'sporty handling'.
    ATB, Peter
    There is no question the RR is a superb vehicle, and that when it works it is pretty peerless. So for those owners the ranking will be very high, and deservedly so.
    The problems start when things start going wrong. And they do a bit too often, for sometimes considerable amounts of money.
    'Against stupidity, the gods themselves struggle in vain' - Schiller.

  38. #38
    Master
    Join Date
    Mar 2011
    Location
    Northern Ireland
    Posts
    6,728
    Quote Originally Posted by Saint-Just View Post
    There is no question the RR is a superb vehicle, and that when it works it is pretty peerless. So for those owners the ranking will be very high, and deservedly so.
    The problems start when things start going wrong. And they do a bit too often, for sometimes considerable amounts of money.
    That's it, in a nutshell

  39. #39
    Craftsman
    Join Date
    Jul 2016
    Location
    Coventry UK
    Posts
    630
    Quote Originally Posted by JGJG View Post
    Can you source that? Because from a cursory glance BMW is in their “most awarded”, as is Mini, whereas Jaguar and Land Rover are not.

    Also:
    “ Quality ratings are based on consumer insights during the first 90 days of ownership.”
    “ Dependability ratings are based on consumer insights after 3 years of ownership.”
    “ Performance rating is based on consumer driving experience insights during the first 90 days of ownership.”

    The above three points taken together basically mean that JD Powers findings are based on asking people if they like their shiney new thing.

    Source: https://www.jdpower.com/cars/ratings
    Here you go

    IQS : https://www.jdpower.com/business/pre...lity-study-iqs

  40. #40
    Craftsman
    Join Date
    Feb 2014
    Location
    East Midlands
    Posts
    461
    Quote Originally Posted by mk2driver View Post
    Interestingly this shows that generalised brand measurements don’t mean much - both BMW and Audi feature lower on the overall list, but come in highly in the specific model segment below. Problem is that the generalised measure doesn’t tell you how big or small problems were. Was it a wireless charging tray not working, or did the engine blow up?

  41. #41
    Craftsman DONGinsler's Avatar
    Join Date
    Jan 2021
    Location
    Toronto
    Posts
    454
    Quote Originally Posted by dandanthewatchman View Post
    after seeing another thread re a Jaguar engine, thought I should bring everyone up to date. I was recommended a garage in Stockport who instilled in me great confidence as half way through me telling him the story interjected and said "it's the two actuator valves at the back of the engine. They were designed with 1 oil hole, and they changed them on later models to 3 holes". Problem was he was so busy he could not fit me in for 10 weeks. So he very kindly told me what the parts were so that I could go back to my trusted garage who initially gave me the fault codes. He ordered the parts and then a few days later did the repair - total price £271.50. The fault codes cleared and the car has been driving better than ever.

    So clearly the petrol versions of this engine do not have the same fault as the diesel version. So there has been no need to quickly move the car on and (subject to daft insurance market) intend to keep it for another 3 years or so as it really suits what we use it for.

    thanks again for all those who helped and in particular the various garages and FFF that spoke to me and guided me to a solution.
    Found an honest mechanic. Few and far between

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Do Not Sell My Personal Information