Reply With QuoteI've been getting that with several different numbers recently, both incoming and outgoing :-(
Tried to track a RMSD yesterday and got an error message, tried again today with a different number that I know has been delivered and got no joy. Is it me or is their system not working? I've even 'joined' a registered with them and I`m still getting nowhere.
Item should've been delivered Saturday or this morning at the latest, I like to check these things!
I've been getting that with several different numbers recently, both incoming and outgoing :-(
Happened with me also. Just keep clicking on it and it will work after 4 or 5 goes.
The website is all over the place but The iPhone app Is working fine
Sent from my iPhone using Tapatalk
My Mrs tried RM tracking on her phone today and got an error message but worked it OK on my PC.
^^^ This ^^^Originally Posted by alas58
Had three numbers to check today and all the same. I'm sure one just randomly went through when I left it to do something else. Came back and it was showing the correct page.
Just checked again on my PC and it now seems to be working, watch I posted on Friday was delivered today.
Paul they never guarantee Saturday delivery so receiving on Monday is within their remit
Sent urgent package yesterday 30 November via RMSD from Post Office; Royal Mail Tracking shows received by PO and sender preparing item ... but nothing thereafter. Very frustrating not knowing if item has in fact been shipped and delivered by guaranteed 1pm. I've eMailed the consignee to enquire if received but have to wait 24 hours for a reply.
EDIT: Consignee just replied 15.50 hrs advising package not received
BW, dunk
Last edited by sundial; Today at 16:58.
"Well they would say that ... wouldn't they!"
It seems like the managment is deliberatley driving the service into the ground.
A lot of places dont even get a daily postman nowadays,which is kept quiet.
If you try the help line the wait time is stressful and very,very long.
I have managed to get the postage back for the watch I sent last week but you get nothing else but that.
If it had been for myself I would have given up the money isnt equal to the stress caused.
Just waiting for the buyer to contact me so I can send him the refund.
Yeap , that is correct. It’s being driven into the ground as Royal Mail are pleading poverty and not replacing staff, not replacing vans, not delivering 6 days a week as per the USO set out by OFCOM, not giving a monkeys. Appalling service .
I can only apologise- gone downhill dreadfully since I retired
We have some very friendly,hard working postman around my way, they are being let down badly.
Its the managment,as usual our splendid government do nothing.
A majority of us Postman do our best but with the cuts and negligence by management at Royal Mail it will never be a great service. Sorry .
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