Reply With QuoteNew crystal, new bezel, new dial at least
Along with a service.
2000?
So my wife put her watch down last week on the kitchen side and god knows how but dropped a jar of coffee on it.
See below for the final result.
Only bought at the end of last year as a wedding present
Ive had a quote back from Rolex in kings hill
Anyone up for a laugh? Or cry?
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New crystal, new bezel, new dial at least
Along with a service.
2000?
And a new braceletOriginally Posted by Sinnlover
1550 as full service required.
Oh, just noticed the glass inside may have scratched the face and a new dial which has diamonds. Ouch !
New bezel
New dial
New hands
New crown
New crystal
Full service
Drum roll3600 including vat
Almost half the cost of a new watch..
Home insurance excess is 375 so hopefully thats as much as il pay.hopefully 🤞🏻
Wow!
Gshock for her anniversary present?
My daughter dropped hers onto tiled floor and needed crystal and service. Thankfully not a bezel and new dial. 1400.
Insurance paid out okay.
As I was reading the first post my head was going "HOME INSURANCE" !
Ouch. Why take the watch off in the kitchen? That would be my question.
David
Infinite Diversity in Infinite Combinations
Please believe me the questions have been asked
Wife took always took her wedding ring off when she did the washing up. You guessed it. Never bought her another one.
What's the model ref ?
I may have a dial and hands if you are considering having an approved watchmaker do the work for you.
It is the experience of myself and certain other, significant stakeholders that a lot more watches now seem to be requiring a lot more parts to be replaced when returned for estimate......
H
Thats got to be worth a few boys night out passes.
Don't just do something, sit there. - TNH
Many thanks Haywood, although Im hoping insurance pay for it all which although pushes everyones premiums up Im sure, does make me feel better somewhat as I bought the watch brand new and would like it returned to as new condition as possible.
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I hadnt thought of this but will be raised this evening 😂
I agree Rolex seem to be ramming everything on notice always need a crown with a service these days
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II would question how much of that quote is essential, I fail to see why a new crown is required.Likewise the bezel, if you're OK to accept a few small scratches (which it'll pick up in regular wear) it doesn`t need replacing, it's only an issue if its distorted and affects the glass seal.
As I see it the watch definitely needs servicing (risk of glass fragments in movement) and it needs the dial and handset replacing. I would contact Rolex and argue these points. .
As for claiming on insurance, you'll end up paying higher premiums in future if you do so it needs thinking about. Accidents do happen but I would only resort to insurance if the claim is major.
I`m coming to the conclusion that expensive watches and wives is a bad combination, thankfully my wife has never expressed much interest and I`m fine with that. Buying wifey a nice watch may seem like a good idea at the time but as you've learned it can have consequences, they do seem to find unique ways to damage them.
Fingers crossed with that home insurance, sounds like you'll get a new watch when it returns though =)
Olloydy
She lost it down the plughole? I take mine off too as well as my watch (I do the dishes in our house, and I like freedom under the snug glove) - but leave them on the window sill, never any problems. My wife lost her ring within a year, goodness knows where - replaced (the ring) with a much cheaper model.
New crown? How bizarre
anyway - you get basically a new Rolex for half the price of a new one - up to you if you claim on insurance (but I would).
Last edited by MartynJC (UK); 17th May 2023 at 18:04.
Ford... you're turning into a penguin. Stop it. HHGTTG
Ouch! Mustve been a big jar of coffee
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The bezel is white gold.
Rolex usually dont hand any parts back.
Thats a nice bonus for someone.
Lesson to take away is bean to cup is cheaper in the long run.
It was new already! Less than 8 months old!
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I might ask for that back see if I can scrap it!
The new crown being needed is a mystery, it's almost new as it is.
I'm glad I stick to the likes of Longines, crown pushers and Hands are included in the price as standard in any service I've had done.
Hamilton at least included the crown and hands for free also.
Sent from a technical device.
All these watches get advertised as worn by rugged SAS types, climbing mountains and diving into the depths - but hand a watch to a dainty lady, let her do a few bits around the kitchen - total destruction will ensue!
Reminds me of a product I once bought that was guaranteed against everything except shark attacks, bear attacks, and children under 4 ... :-)
Russell Talerman is Rolex trained and cost effective. Hopefully just needs a service and a crystal. Crystal will be 3-500. You might get away with 700-1000.
https://www.russelltalerman.com/
Id expect the crystal to be around 150.
I think this is the way to go, find a Rolex accredited repairer to do whats necessary and no more. Service + crystal will get the watch back to 95% condition, Cost should be well under 1k, Id go for that and forget the insurance claim.
The Rolex crown seems to mean youll get royally bent over every time one of their watchmakers get a sniff of your watch! Glad the OP is insured
Personally, given the damage, I would have it repaired and paid for by the insurance co. Especially as its only months old, was bought for a special occasion and should still look brand new.
There will always be an argument for having the work done yourself but at what point do you cross over to insurance.
I would expect Rolex to guess insurance would be paying for the repairs and then build up the estimate on that ! bezel and crown replacement !!!
But wouldnt the op own that original bezel? I presume theyre not discounting the replacement to take this into account
Even if he did get it back, wouldn't it then belong to the insurance company who paid for the repair? Genuine question.
Sent from a technical device.
Absolutely bonkers , I’m no expert or watchmaker but know the price of a pint of milk and that sounds ridiculously expensive and over the top .
I’m guessing that could be done for a third of that ( maybe less and that’s serviced ) ,what’s the bezel damage as wonders can be worked with these ( I’ve seen mashed up examples ) .
You might get a used crystal for that. I googled it and they're about 300 for 10 quids worth of glass. Nice margin on parts. Even more than the margin than the watch I guess??
I feel your pain.
My wife managed to smash her watch as well.
Fortunately Rolex decided that the dial and hands werent damaged or marked but it was still a hefty bill which the insurance company thankfully paid.
You know, these poorly made foreign watches get smashed just by laying them on a pillow!
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Ooooff, that's an expensive mistake...
Thats also how many people describe marriage!
Worrying how frequently things seem to need replacing on a rolex service. No chance an accredited independent would have quoted the same amount but 9/10 of these jobs will go through the insurance gravy train.
Exactly. Drinking (what I presume to be) instant coffee from a jar is the root cause of the problem here
So, one time, I had my mother in law's car door and side fixed (1997 KA, passenger side, a classic).
When she came over for lunch a couple of days later she smashed it up again driving in our courtyard.
Just sayn'....
...
BUBI
@porque.racing
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