Omega Speedmaster - misaligned hand on hour sub-dial...

[The Hack]

My recently acquired Speedy has developed a fault that is bugging me a lot. On reset, the hour hand on the bottom sub-dial does not point perfectly to the 12. It's off by a couple of minutes.

Should I live with this or get it adjusted under warranty? How common is this issue on Speedies? Not happy this happened on a watch of this value, but hey-ho...

[learningtofly]

Absolutely don’t accept it. It would drive me nuts, and I sent my Chronomaster Sport back for a full service under warranty for the same reason.

[Bobbyf]

Definitely not something I could live with on my Speedmaster.


Sent from my iPhone using TZ-UK mobile app

[Sinnlover]

Do not accept it. Return for a repair or replacement. In its current state you can’t really use the chronograph and as such it’s not fit for purpose.

[The Hack]

Thanks Guys - looks like it's going back to Bienne for a service. :( God knows how many months it will be gone...

[learningtofly]

Thanks Guys - looks like it's going back to Bienne for a service. :( God knows how many months it will be gone...

I lost mine for two months, but at no point did I regret sending it back. Ask for a full service, and for the full warranty period to be reset from that date.

[The Hack]

Thanks Tony - will do. :)

I lost mine for two months, but at no point did I regret sending it back. Ask for a full service, and for the full warranty period to be reset from that date.

- - - Updated - - -

[Bigrich]

If you're worried about it now, over time it would definitely play on the mind more - so absolutely right to send it back

Sent from my Pixel 6 using Tapatalk

[walkerwek1958]

Slightly puzzled as to why the watch has developed this fault if it was OK when purchased. If it’s under warranty I would definitely ask for it fixing.

Can’t understand the ‘full service’ comments! Can someone explain that to me? Provided the watch us running correctly there’s really no justification to completely strip the watch, why would you?

Sensible answer is to check that the hr hand is fitted securely, it could've moved on its pinion in which case it should be an easy fix, simply refit it and check that it zeros correctly. If there’s an issue with the reset hammer not making correct contact that requires a bit more intervention but can still be addressed without fully stripping the movement.

[learningtofly]

Slightly puzzled as to why the watch has developed this fault if it was OK when purchased. If it’s under warranty I would definitely ask for it fixing.

Can’t understand the ‘full service’ comments! Can someone explain that to me? Provided the watch us running correctly there’s really no justification to completely strip the watch, why would you?

Sensible answer is to check that the hr hand is fitted securely, it could've moved on its pinion in which case it should be an easy fix, simply refit it and check that it zeros correctly. If there’s an issue with the reset hammer not making correct contact that requires a bit more intervention but can still be addressed without fully stripping the movement.

Two reasons, Paul, whether or not you agree.

1) To get a new warranty.
2) I’d rather have a new watch that's then serviced to one thats just come off the production line.

Edited to add - in my case the subdial hand in question was creeping, so just aligning the hand wouldn’t have been sufficient anyway.

[trident-7]

That's even pissing me off vicariously. Get it fixed cos I can't handle it ;-)

[TheTigerUK]

That's even pissing me off vicariously. Get it fixed cos I can't handle it ;-)

Yup

[sparmar1]

Two reasons, Paul, whether or not you agree.

1) To get a new warranty.
2) I’d rather have a new watch that's then serviced to one thats just come off the production line.

Edited to add - in my case the subdial hand in question was creeping, so just aligning the hand wouldn’t have been sufficient anyway.

I had the same issue on a 105.003 many years ago, apparently it was quite a common problem with the 321.

Lovely thing all the same and I’d love another some day.

Sanjay


Sent from my iPhone using TZ-UK mobile app

[j111dja]

Two reasons, Paul, whether or not you agree.

1) To get a new warranty.
2) I’d rather have a new watch that's then serviced to one thats just come off the production line.

Edited to add - in my case the subdial hand in question was creeping, so just aligning the hand wouldn’t have been sufficient anyway.

One comment to add to this. As the case has been opened to fix the hour hand issue, the manufacturers usually push for a full service.

I've had issues with a new Zenith EP, an Omega Planet Ocean and a Zenith Pilot (Extra Special). All were serviced as part of the customer service experience.