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Thread: This method of buying Timefactors Smiths watches is so frustrating

  1. #51
    Master Reeny's Avatar
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    I struggled to see a major problem when I missed out on the first wave of 150x Commanders.
    It was disappointing - Yes

    But no-one died, and I still had all of my arms and legs.
    I missed out on a watch - that is all. And then managed to snag a PRS60 from the second batch.

    If the business can sell 150x units in 1.5 minutes, then sell the second 150 units in 2.5 minutes - the business is successful.
    £109k worth of sales in 3-weeks is good going in my books.
    Last edited by Reeny; 26th February 2023 at 14:23.

  2. #52
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    Quote Originally Posted by Reeny View Post
    I struggled to see a major problem when I missed out on the first wave of 150x Commanders.
    It was disappointing - Yes

    But no-one died, and I still had all of my and legs.
    I missed out on a watch - that is all. And then managed to snag a PRS60 from the second batch.

    If the business can sell 150x units in 1.5 minutes, then sell the second 150 units in 2.5 minutes - the business is successful.
    £109k worth of sales in 3-weeks is good going in my books.
    About 20 years I did something I vowed I would never do, I queued up to buy something in Argos where you had to fill in a silly little chit to buy whatever it was you wanted, hang around for 5 minutes before some assistant yelled out the chit number. A lot of people were moaning about this method but were still buying all the same.

    It was crowded and doing a thriving trade so Argos were obviously doing well so good luck to them, I have used them frequently ever since.

    If as a customer you don't like the sales method, go elsewhere.

  3. #53
    Craftsman williemays's Avatar
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    My coworker brought in a jar of flavored peanut butter recently, I think it was strawberry shortcake from Nerdy Nuts at https://nerdynuts.com or something similar. She described how these are sold in small batches online at specific times and dates, and are usually sold out within minutes.

    Similarly, I have heard on the Marc Maron podcast WTF that his commissioned artisan cat mugs at https://www.wtfmugs.co often sell out within minutes.

    So from Nerdy Nuts to WTF, Tiimefactors keeps good company!

  4. #54
    Master Man of Kent's Avatar
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    I tried a couple of times and failed over the years. It's put me off trying again tbh, life's too short to worry about trying to buy unobtainium.

  5. #55
    Quote Originally Posted by 2kilo View Post
    Not quite true, Shopify default is set to collect payment automatically after sale last I looked, itís Eddie thatís changed this to shipping, which is a little outdated now, especially with pre-order being a popular marketing tool. Iím guessing but 200 orders in seven days is for new launches? Doesnít look like enough stock for 30 orders a day all year? So itís about managing the flow, I would look at other methods, increase the standard delivery to 3 weeks, and maybe release in batches, with due in dates (a íback in stockí app or similar is also essential on so many levels). Or better still, sell new items on pre-order, a month ahead, gives you a month to pack at your own paceÖ Spend time being upfront with the customer on timing, keep them in the loop, with automated progress emails (omnisend), and use the time lag for PR - artisan, microbrand, watch brand takes time to pack perfectly. Sadly having a store closed as such is long term suicidal? Turns away new customers, new interestÖ just my 2 pence :)
    Hi.

    The method has been changed to collect after fulfillment so we are prepared for any unforeseen issues. Things such as illness, any issues that may arise with the watches, changes in personal circumstances, etc. Pre-ordering is a popular at the moment but there are many potential issues with productions delays and a myriad of other problems, all the while you have customer money and need to consantly be in conversation.

    It's not perfect but the small batch system allows us to to be able to clear orders every fortnight and also be able to pivot if any issues do crop up.

    We are looking a different methods all the time though.
    Dave from Time Factors

    Timefactors Insta

  6. #56
    Master pacifichrono's Avatar
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    Quote Originally Posted by Daddelvirks View Post
    A famous poet once said Ďyou canít always get what you wantí.
    Jagger.

  7. #57
    Grand Master Daddelvirks's Avatar
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    Quote Originally Posted by pacifichrono View Post
    Jagger.
    Thatís the guy!
    Got a new watch, divers watch it is, had to drown the bastard to get it!

  8. #58
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    Have a few questions about buying and hoping the collective can help (or even Eddie? I can see you reply from time to time on this part of the forum).

    I've been lucky in the past and have snagged the PRS-25 a few years ago. I have been meaning to get a Jubilee bracelet for it, does anyone know if they are available during the buying window (has anyone had any success recently).

    Also more generally, I understand that there are 200 orders that can be made, sometimes Eddie let's it be known how many of the popular models are available? If there are no limits to the popular stuff then it's likely that most people will try and get that and limit the opportunity for the other watches....I'm hoping to buy a baby Dreadnought too, any idea on my chances :)

  9. #59
    Administrator swanbourne's Avatar
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    Quote Originally Posted by 765 RS View Post
    Have a few questions about buying and hoping the collective can help (or even Eddie? I can see you reply from time to time on this part of the forum).

    I've been lucky in the past and have snagged the PRS-25 a few years ago. I have been meaning to get a Jubilee bracelet for it, does anyone know if they are available during the buying window (has anyone had any success recently).

    Also more generally, I understand that there are 200 orders that can be made, sometimes Eddie let's it be known how many of the popular models are available? If there are no limits to the popular stuff then it's likely that most people will try and get that and limit the opportunity for the other watches....I'm hoping to buy a baby Dreadnought too, any idea on my chances :)
    The jubilee bracelet won't be available again until the middle of this year.

    Eddie
    Whole chunks of my life come under the heading "it seemed like a good idea at the time".

  10. #60
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    Quote Originally Posted by swanbourne View Post
    The jubilee bracelet won't be available again until the middle of this year.

    Eddie
    Thanks - appreciate the reply!

    Can now concentrate on getting the watch ☺️

  11. #61
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    Good luck to all forum members for tomorrow’s competition. I’ve been practicing my scales so might be in with a chance too

  12. #62
    Crossing my fingers for an Everest!

  13. #63
    Master Ruggertech's Avatar
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    Why did I even waste a few minutes of my life trying? What a crock.

  14. #64
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    Failed again.

    Was on the ball when the shop became live, but the authentication added too many seconds delay. waffle dials were out of stock within a minute and store was closed within two.

    Have tried using laptop, phone and iPad at various times, all with auto fill on, but the authentication blows it for me.

  15. #65

    Hello

    I managed to get an Expedition in the cart and checkout and then when I got to confirming payment and authorising on the banking app (my app). Boom. Sold out.

    A tad frustrating, but Cíest La Vie!

  16. #66
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    Managed to get an Everest Expedition this time.

    Was able to get added to basket at 13:59 and transaction completed at 14:01 after authentication and security confirmation on banking app.


    Sent from my iPad using TZ-UK mobile app

  17. #67
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    Angry Fail

    Same here. F****d by MasterCard 2FA. Pre-registered both postal address and CC details as autofills and had one in my basket...

    Guess I'll stick with my PRS-25 40mm (which I love but want a smaller piece).

    C.

  18. #68
    omg ... i have missed it again.. it was my mistake... input wrong autorisation payment code !!!

  19. #69
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    Why did I even try?!

  20. #70
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    Missed again as well.
    Auto filled all my payment details but even then still out of stock when i hit checkout.

    Very disappointed it seems I'll never get my hands on one

  21. #71
    I did not even get close . Had one in basket, so I thought I was done , but no - did not even get to payment ..

  22. #72
    Master
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    I had a go at a baby d polar. No chance.

  23. #73
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    Quote Originally Posted by TheDeli View Post
    Managed to get an Everest Expedition this time.

    Was able to get added to basket at 13:59 and transaction completed at 14:01 after authentication and security confirmation on banking app.
    Nice one

    You must have fingers faster than a porn star on speed

  24. #74
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    I got to basket, payment and authorization. Than boom, out of stock, fail.
    Hopefully there will be a next time.

  25. #75
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    I added to basket and then sat there in a "less than a minute scrolling "queue for 8mins, at which point I knew I was too late.
    Never mind, great that Eddie is a huge success and has plenty more delights in the pipeline.

  26. #76
    Grand Master Mr Curta's Avatar
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    I wonder whether occasionally opening at a time only advertised to TZ members via a non-public area of the forum might be an idea, like those concert pre-sale opportunities that artists send out to their fanbase. I think that SC is visible to those with 50+ posts, but not the general public. Just a thought.
    Don't just do something, sit there. - TNH

  27. #77
    Grand Master abraxas's Avatar
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    Quote Originally Posted by Mr Curta View Post
    I wonder whether occasionally opening at a time only advertised to TZ members via a non-public area of the forum might be an idea, like those concert pre-sale opportunities that artists send out to their fanbase. I think that SC is visible to those with 50+ posts, but not the general public. Just a thought.
    I agree. Bury it in The Pit.
    Small watch. Limited time.

  28. #78
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    Quote Originally Posted by Mr Curta View Post
    I wonder whether occasionally opening at a time only advertised to TZ members via a non-public area of the forum might be an idea, like those concert pre-sale opportunities that artists send out to their fanbase. I think that SC is visible to those with 50+ posts, but not the general public. Just a thought.
    Seems like a good idea [he says while noting his post countÖ]

  29. #79
    Grand Master Mr Curta's Avatar
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    Quote Originally Posted by chrisgillett View Post
    Seems like a good idea [he says while noting his post countÖ]
    You'll get there in a couple of years at your current rate
    Don't just do something, sit there. - TNH

  30. #80
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    Tell me about it, might have to take up Wordle.

  31. #81

    Hello

    I like Mr Curtaís idea, but Eddies place his rules.

    I am ever hopeful for a Commander and an Expedition. I canít grumble too much as have picked up some crackers on the forum including a number of Eddies own. And Iíd suggest a significant number of the forum membership have done the same as well.

  32. #82
    Quote Originally Posted by TheDeli View Post
    Managed to get an Everest Expedition this time.

    Was able to get added to basket at 13:59 and transaction completed at 14:01 after authentication and security confirmation on banking app.


    Sent from my iPad using TZ-UK mobile app
    Congrats! Exciting news. I got a PRS-25 Honeycomb and an Ice Blue Trans-Global, wo I can't complain. I'm waiting on news on the GMT expedition Traveler, as that's my next target, though I do like the look of the baby dreadnought.

  33. #83
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    Quote Originally Posted by Mr Curta View Post
    You'll get there in a couple of years at your current rate
    Haha. Iíve had a long break after picking up my Everest 40mm a few years back - donít recall buying a watch being so damn hard back then - or perhaps I got lucky?

  34. #84
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    I got to checkout but messed up, otherwise I would have got the Polar baby Dreadnought. Don't mind, there's always next time.....my sanguine attitude makes me think whether I really really want it either. Much to ponder.... 🤔

  35. #85
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    Quote Originally Posted by Mr Curta View Post
    I wonder whether occasionally opening at a time only advertised to TZ members via a non-public area of the forum might be an idea, like those concert pre-sale opportunities that artists send out to their fanbase. I think that SC is visible to those with 50+ posts, but not the general public. Just a thought.
    Good idea

  36. #86
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    Quote Originally Posted by PaulBoes View Post
    I got to basket, payment and authorization. Than boom, out of stock, fail.
    Hopefully there will be a next time.
    There will be a next time as long as you do not give up. You were me last time the store opened. Just this morning I finally purchased mine. I got an Expedition, and so will you as long as you don't give up.

  37. #87
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    Quote Originally Posted by MilSpec60 View Post
    There will be a next time as long as you do not give up. You were me last time the store opened. Just this morning I finally purchased mine. I got an Expedition, and so will you as long as you don't give up.
    thatís quite inspirational !




    Sent from my iPad using Tapatalk

  38. #88
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    Quote Originally Posted by MilSpec60 View Post
    There will be a next time as long as you do not give up. You were me last time the store opened. Just this morning I finally purchased mine. I got an Expedition, and so will you as long as you don't give up.
    Thanks, I hope so. Iíll try again.

  39. #89
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    I missed it again! Donít know how people are so quick! Swear I was done in like a minuet.

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