I had an extensive conversation with him some years back about repairs to mine, minute hand post and bellows. He was professional and authoritative. I spoke to several people who had used him over on WUS and they were all extremely positive. In the end though, the game wasn’t worth the candle and I had the bellows done in the UK, I forget where and never quite got around to the minute hand as I got used to having a single hand, which fitted the whole, ‘slow time’ feel of the atmos as well as matching another, deliberately, single hand clock I own.