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Thread: Virgin media business issues

  1. #1

    Virgin media business issues

    Poor service
    My mums working mens club has virgin media business broadband.
    Itís playing up at the mo. Keeps dropping our and is really slow
    My mums got lung cancer and Iím trying to help her out
    I was on hold for 55 mins this this morning before I eventually gave up
    With virgin business they to;s us we would receive prompt and excellent customer service
    Any other recommendations for business broadband?

  2. #2
    Grand Master markrlondon's Avatar
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    A&A https://www.aa.net.uk/ or Zen, perhaps.

    Do you have a fibre contender where you are? E.g. Hyperoptic, Gigaclear, G.Network, etc. They may be able to do well if available to you.

  3. #3
    Grand Master Neil.C's Avatar
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    Sorry to hear that, I've always had excellent service from VM.

    Hope you get it sorted for your Mum.
    Cheers,
    Neil.

    My Speedmaster website:

    http://www.freewebs.com/neil271052

  4. #4
    Quote Originally Posted by Neil.C View Post
    Sorry to hear that, I've always had excellent service from VM.

    Hope you get it sorted for your Mum.
    Thank you

    - - - Updated - - -

    Quote Originally Posted by markrlondon View Post
    A&A https://www.aa.net.uk/ or Zen, perhaps.

    Do you have a fibre contender where you are? E.g. Hyperoptic, Gigaclear, G.Network, etc. They may be able to do well if available to you.
    Not sure mark. How do I find out ?

  5. #5
    Grand Master markrlondon's Avatar
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    Quote Originally Posted by lenlec View Post
    Not sure mark. How do I find out ?
    Best way is to go to their websites and check their service areas. They'll tell you whether they are supplying your area now or perhaps in the future.

    Hyperoptic: https://www.hyperoptic.com/
    Gigaclear: https://www.gigaclear.com/
    G.Network: https://www.g.network/

    You can also check this (although it may be out of date): https://availability.samknows.com/br...adband_checker

    Have a look at this, too: https://businessfibre.co.uk/fibre/. It's simply a listing of popular suppliers and none of them should be taken as recommendations. Just source material for research.

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