Originally Posted by
theancientmariner
I thought the same, taking it from the manufacturers perspective, if these are unique pieces then a non refundable deposit, over that time scale is understandable. That said, how unique are these pieces? There seem to be a few different dial options but assuming a moderate volume being manufactured then if someone pulled out of a purchase, that slot could be transferred to another buyer couldn't it? If that is the case then a non refundable deposit in that order seems overkill. I think that a non refundable deposit of about £50 would make more sense. It stops unreliable buyers messing the manufacturer about with a fully refundable deposit as a £50 loss while minimal, is still annoying and and it also makes reliable buyers more confident that a worst case scenario of the company stopping trading for instance would 'only' mean a £50 loss. Just my thought on the matter.