I might be wrong but only Amazon make you pay a deposit for expected taxes and they make it clear in the checkout where they list the price / vat / postage charges etc.....
I purchased a watch from Amazon (reseller) that seamed to be a good price. Usually from Amazon I expect the price paid is the final price.
However, I received a letter from parcel force stating the watch was held at customs and I need to pay £45.29 import duties from Germany.
This has taken me by surprise and very annoying. I had no idea it was coming from Germany. The watch was around £200.
I do not intend to pay as now it’s not such a good deal. I plan on getting a refund.
Just a heads up for people.
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I might be wrong but only Amazon make you pay a deposit for expected taxes and they make it clear in the checkout where they list the price / vat / postage charges etc.....
That’s when transacting with Amazon directly I think. If it’s a third party seller then it’s much less clear cut.
Personally I’d just open an A to Z case and get a full refund. Amazon always come down in the buyer’s favour. While frustrating, you should get a full refund!
Can you share a link to the product you purchased?
Conversely, I've been browsing watches from the UK on eBay the last few weeks and the import duty (to Ireland) really makes a big difference in whether it's worth bidding for stuff at all.
Did you buy from the Amazon UK platform or Amazon DE?