closing tag is in template navbar
timefactors watches



TZ-UK Fundraiser
Results 1 to 12 of 12

Thread: Inability to Access TZ-UK From Android Devices

  1. #1
    Master
    Join Date
    May 2018
    Location
    Maidstone
    Posts
    1,191

    Inability to Access TZ-UK From Android Devices

    Since the weekend I have been unable to access TZ-UK on either my Samsung S10 phone or my Huawei tablet, both Android devices. Each time I try it just times out & says "TZ-UK took too long to respond". I have cleared the caches on both devices & tried restarting, to no avail. On my work computer I can access the site without issue, but not on my own devices. No other sites are affected.
    Has anyone else had this issue or can anyone suggest a remedy?

    Thanks,

  2. #2
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    24,592
    Blog Entries
    26
    Are both mobile devices on the same mobile network?

    And what if you try to connect using wifi -- any difference?

  3. #3
    Master
    Join Date
    May 2018
    Location
    Maidstone
    Posts
    1,191
    Quote Originally Posted by markrlondon View Post
    Are both mobile devices on the same mobile network?

    And what if you try to connect using wifi -- any difference?
    Using WiFi or just the device seems to make no difference. Trying it on my phone using work WiFi will open the site, select eg "Watch Talk" & then fail to open individual threads.

  4. #4
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    24,592
    Blog Entries
    26
    Thanks. Looking for common factors, could be browser choice. Maybe try a different browser on one of the Android devices.

    Do you run any additional security software on either of the Android devices?

  5. #5
    Master
    Join Date
    Sep 2006
    Location
    Sunny Surrey
    Posts
    1,613
    I am currently reading this thread on my Samsung S21 and no problem at all, on both Brave browser and Chrome.

  6. #6
    Grand Master wileeeeeey's Avatar
    Join Date
    Jan 2017
    Location
    N/A
    Posts
    14,155
    Use Tapatalk but if you canít try either private browsing mode or a completely different browser like DuckDuckGo or Firefox to double check where the issue is.

  7. #7
    Master
    Join Date
    May 2018
    Location
    Maidstone
    Posts
    1,191
    Quote Originally Posted by markrlondon View Post
    Thanks. Looking for common factors, could be browser choice. Maybe try a different browser on one of the Android devices.

    Do you run any additional security software on either of the Android devices?
    It's Chrome on both devices. There is security but, technophobe that I am, I can't recall the name of it...

  8. #8
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    24,592
    Blog Entries
    26
    Quote Originally Posted by Speedy2254 View Post
    It's Chrome on both devices. There is security but, technophobe that I am, I can't recall the name of it...
    Thanks. Suggestions...

    (a) Try disabling the security software while accessing tz-uk.com. See if it changes anything.

    (b) Try Firefox instead of Chrome.

  9. #9
    Master
    Join Date
    May 2018
    Location
    Maidstone
    Posts
    1,191
    Quote Originally Posted by markrlondon View Post
    Thanks. Suggestions...

    (a) Try disabling the security software while accessing tz-uk.com. See if it changes anything.

    (b) Try Firefox instead of Chrome.
    Thanks, will try this. I forgot to say above, both are on EE.

  10. #10
    S10 using FireFox and can read it OK

  11. #11
    Master brigant's Avatar
    Join Date
    Jun 2009
    Location
    Near the sea
    Posts
    1,318
    I'm on Samsung S10 and fine using Chrome.

  12. #12
    Craftsman trott3r's Avatar
    Join Date
    Feb 2015
    Location
    greater manchester UK
    Posts
    628
    I had a problem in the past with tz due to a browser flagging it as containing malware site. I think it was due to a third party image host someone had used.

    So in my situation it was either security software or browser false positive

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Do Not Sell My Personal Information