Inability to Access TZ-UK From Android Devices

[Speedy2254]

Since the weekend I have been unable to access TZ-UK on either my Samsung S10 phone or my Huawei tablet, both Android devices. Each time I try it just times out & says "TZ-UK took too long to respond". I have cleared the caches on both devices & tried restarting, to no avail. On my work computer I can access the site without issue, but not on my own devices. No other sites are affected.
Has anyone else had this issue or can anyone suggest a remedy?

Thanks,

[markrlondon]

Are both mobile devices on the same mobile network?

And what if you try to connect using wifi -- any difference?

[Speedy2254]

Are both mobile devices on the same mobile network?

And what if you try to connect using wifi -- any difference?

Using WiFi or just the device seems to make no difference. Trying it on my phone using work WiFi will open the site, select eg "Watch Talk" & then fail to open individual threads.

[markrlondon]

Thanks. Looking for common factors, could be browser choice. Maybe try a different browser on one of the Android devices.

Do you run any additional security software on either of the Android devices?

[cbh]

I am currently reading this thread on my Samsung S21 and no problem at all, on both Brave browser and Chrome.

[wileeeeeey]

Use Tapatalk but if you can’t try either private browsing mode or a completely different browser like DuckDuckGo or Firefox to double check where the issue is.

[Speedy2254]

Thanks. Looking for common factors, could be browser choice. Maybe try a different browser on one of the Android devices.

Do you run any additional security software on either of the Android devices?

It's Chrome on both devices. There is security but, technophobe that I am, I can't recall the name of it...

[markrlondon]

It's Chrome on both devices. There is security but, technophobe that I am, I can't recall the name of it...

Thanks. Suggestions...

(a) Try disabling the security software while accessing tz-uk.com. See if it changes anything.

(b) Try Firefox instead of Chrome.

[Speedy2254]

Thanks. Suggestions...

(a) Try disabling the security software while accessing tz-uk.com. See if it changes anything.

(b) Try Firefox instead of Chrome.

Thanks, will try this. I forgot to say above, both are on EE.

[MB2]

S10 using FireFox and can read it OK

[brigant]

I'm on Samsung S10 and fine using Chrome.

[trott3r]

I had a problem in the past with tz due to a browser flagging it as containing malware site. I think it was due to a third party image host someone had used.

So in my situation it was either security software or browser false positive