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Thread: Dark mark on lume after service

  1. #1
    Craftsman
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    Dark mark on lume after service

    Just been looking at the dial on my 14060m and noticed this dark mark on the 7 hour marker.

    Only had it back from Rolex service 4 weeks ago. It didnít have a dial swap on the worksheet

    Worth mentioning it or except it and move on?


  2. #2
    Craftsman kinyik's Avatar
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    Do you have a photo of it before service? Could be a grease spot. Reckon theyíll want to swap the dial out to make it right if it was brought to their attention.


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  3. #3
    Master
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    Check out photos before and after and if it was caused by them, then make an issue out of it - at least try get something back.

    I had a new black bay bronze which came new out of the factory with a similar mark.

  4. #4
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    just looked and yes was there before service, it bugs me now. Never noticed before


  5. #5
    Master helidoc's Avatar
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    Dark mark on lume after service

    Iíve got exactly the same type of mark on one of the markers of my 16570. Itís only just gone for itís first ever service. Itís a small thing, I learnt to live with it some years ago.




    D


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    Last edited by helidoc; 19th March 2022 at 10:40.

  6. #6
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    Quote Originally Posted by helidoc View Post
    Iíve got exactly the same type of mark on one of the markers of my 16570. Itís only just gone for itís first ever service. Itís a small thing, I learnt to live with it some years ago.




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    suppose it adds character.
    Last edited by forest172; 19th March 2022 at 10:48.

  7. #7
    Master
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    Sell it to me if you canít live with it!

    Iím all seriousness, Iíd just look as it as part of the character of the watch, which makes it original and identifiable to you. Great reference.

  8. #8
    Craftsman Ascalon's Avatar
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    If you are sure it only showed up after the service, then that's poor practice.
    I'd certainly query it, at least to know if it is a mark or normal aging.

  9. #9
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    Quote Originally Posted by Ghost Chilli View Post
    Sell it to me if you canít live with it!

    Iím all seriousness, Iíd just look as it as part of the character of the watch, which makes it original and identifiable to you. Great reference.
    hehe, fair point

    Quote Originally Posted by Ascalon View Post
    If you are sure it only showed up after the service, then that's poor practice.
    I'd certainly query it, at least to know if it is a mark or normal aging.
    checked a few pictures and yes was there before service. Surprised Rolex didn`t point it out and try to charge me for a dial swap

  10. #10
    Quote Originally Posted by forest172 View Post
    checked a few pictures and yes was there before service. Surprised Rolex didn`t point it out and try to charge me for a dial swap
    How does something like that get there though?

    Must be either present from new or at service.

  11. #11
    Grand Master MartynJC (UK)'s Avatar
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    Thatíll be an extra 5K for the slight error on dial. If it was there before Iíd take it as part of the watch. Would you want it rectified with a new dial?
    "Time is an illusion, lunchtime doubly soĒ. HHGTTG

  12. #12
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    Iíd be tempted to at least write them an email and ask what your options are. At least youíll know where you stand, plus they might give you some merch by way of an apology. I hear they make nice trainers these days.

  13. #13
    Grand Master Onelasttime's Avatar
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    I'm shocked Rolex didn't mention it and demand you pay £2k for a new dial or suffer being put on a Rolex servicing blacklist for all eternity.


    I am surprised it wasn't mentioned, though. It's an obvious blemish and they'd want to cover their backs. Strange.

  14. #14
    Grand Master
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    Quote Originally Posted by AP1 View Post
    Iíd be tempted to at least write them an email and ask what your options are. At least youíll know where you stand, plus they might give you some merch by way of an apology. I hear they make nice trainers these days.
    But he said it was there prior to the service,and so I guess he stands where he did before he sent it to them......
    The original buyer would have had the gripe had he noticed it,but he didnt.....


  15. #15
    Master
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    Dark mark on lume after service

    Iím also surprised they didnt flag that during the pricing estimate to say you need a need dial. I recently instructed to not change the dial and hands and theyíve said hands change mandatory or no service.
    Last edited by joe narvey; 20th March 2022 at 11:03.

  16. #16
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    Quote Originally Posted by P9CLY View Post
    But he said it was there prior to the service,and so I guess he stands where he did before he sent it to them......
    The original buyer would have had the gripe had he noticed it,but he didnt.....
    I disagree. If the watch goes for a service with Ďissuesí Iíd expect it to come back fresh from the service without them. Unless of course you specify for certain elements not to be touched (and even then sometimes Rolex will insist that work is carried out). I would expect at the very least Rolex should have spotted it and given you options to rectify it or leave as is.

  17. #17
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    Quote Originally Posted by AP1 View Post
    I disagree. If the watch goes for a service with Ďissuesí Iíd expect it to come back fresh from the service without them. Unless of course you specify for certain elements not to be touched (and even then sometimes Rolex will insist that work is carried out). I would expect at the very least Rolex should have spotted it and given you options to rectify it or leave as is.
    I agree with this. I never noticed it before service, but looking at pics definitely there before I sent it. Surprised it wasnít picked up on quotation even as an optional replacement dial.

    Would I have taken them up on the optional dial swap probably not. But I really thought the Crystal was mint but that apparently had a chip on it. Just the same as my absolutely mint 16613.

    This teaches me for buying a loupe from Birmingham watch fair last weekend

  18. #18
    I had the same problem with one of the indices of a 16710 that I owned a few years ago. I sent it in for service and asked the RSC if they could remove the mark. It came back without the mark on the dial. If you can then I would be inclined to live with it until you have your next service - the RSC should be able to fix it for you then. Nice watch - 14060M is one of my favourites.

  19. #19
    Master helidoc's Avatar
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    Dark mark on lume after service

    Quote Originally Posted by Woody74 View Post
    I had the same problem with one of the indices of a 16710 that I owned a few years ago. I sent it in for service and asked the RSC if they could remove the mark. It came back without the mark on the dial. If you can then I would be inclined to live with it until you have your next service - the RSC should be able to fix it for you then. Nice watch - 14060M is one of my favourites.
    Iíve just emailed RSC to ask about my index mark while it is in. As no good deed goes unpunished, they will probably suggest a new dial ! We will see

    D


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    Last edited by helidoc; 20th March 2022 at 11:25.

  20. #20
    Master M1011's Avatar
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    Quote Originally Posted by forest172 View Post
    I agree with this. I never noticed it before service, but looking at pics definitely there before I sent it. Surprised it wasnít picked up on quotation even as an optional replacement dial.

    Would I have taken them up on the optional dial swap probably not. But I really thought the Crystal was mint but that apparently had a chip on it. Just the same as my absolutely mint 16613.

    This teaches me for buying a loupe from Birmingham watch fair last weekend
    I think this is the key point and should probably bring conclusion for you. You know the mark was there before service and you know you wouldn't have paid for a dial swap over such a small thing, so really the outcome is the same regardless of whether the service picked it up or not. So nowt to worry about

  21. #21
    Craftsman
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    When I pick up my 16613 in the next 10 weeks, Iíll mention it but not make a song and dance

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