I have both sold a watch and bought a watch that has gone through the authentication process. The one I sold was turned around by them within about 5 hours, and arrived with the buyer the following day. The one I bought was turned around within 2 days, which I think is their SLA. When received it was very well packaged with additional information on 3 cards. I found it a very painless process, though admittedly my purchase came from a dealer with their own guarantee and insurance certificate providing all the reassurance I really needed.
I don't know what's on the NFC-enabled plastic card as I don't have a compatible device to read it!
Ant
Got my watch back, it all seems to be in original condition, no items missing (which I was concerned about as I'd sent the original clasp and extra links in a pouch in one of the watch box compartments).
Going to give them a call tomorrow to find out the full reason for them accepting a return. One of the reasons the buyer gave to me was that the warranty card hasn't been stamped and there wasn't a swing tag.
Got to say the box it came back in didn't fill me with much hope as it was single boxed with dents all over it, but maybe I'm just a bit more clinical when it comes to sending a watch worth a few grand.
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Glad you got it back without anything damaged or missing.
It is a case of sellers needing to be incredibly specific about what is and isn’t included?
Well to say I’m unimpressed with the authentication process is an understatement.
The watch has arrived with be today. Described as in excellent condition, with box, warranty card, hang tag and receipt.
One of the items is missing and both the top and bottom of the lugs are scratched from strap changing marks. One of the top of a lug is quite deep. Photos were obviously carefully taken to mask these. The watch can in no way be described as in excellent condition so I fail to understand why this was not brought to my attention by the authenticators.
In discussions with the seller at the moment.
Had a email from eBay authenticity about a watch I was in the process of buying listed as immaculate I guess some peoples views of immaculate are very different from mine
Even if a watch is what I think 100% I’d never say that .
Everyone’s mint is different,but that ain’t mint .
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I think so from what he said and my experience.
I bought a watch which went through and had similar email, showing couple marks seller didn’t say and then mentioned a discrepancy on the warranty card vs what’s on listing and gave option of accepting or refusing the watch based not matching description and photos on listing