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Thread: Current RSC service price

  1. #1
    Master helidoc's Avatar
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    Current RSC service price

    I’m going to send via Goldsmiths, but does anyone know the current price? It’s for a 16570.

    Thanks

    Dave


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  2. #2
    Master r.dawson's Avatar
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    I'm not knowledgeable on the ref numbers but when I asked last week an explorer 2 service was £600 (from memory)

  3. #3
    Master blackal's Avatar
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    Seadweller SD4000 was £630 via Laings.

  4. #4
    Craftsman Oracle's Avatar
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    Should be £600 plus anything extra that needs to be done such as new glass, crown etc.
    Currently turn around time is approximately 10 weeks

  5. #5
    Master helidoc's Avatar
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    Thanks all

    Dave


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  6. #6
    Master
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    God, that's shot up - I'm sure it was £450 when I last enquired maybe 2 years ago? Also recall being told there was a greater cost for a 'vintage' watch, which I'm sure they said was anything over 10 years old as far as they were concerned! Don't remember ever seeing that confirmed though??

  7. #7
    Master helidoc's Avatar
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    I think vintage equals acrylic crystal, and is more expensive.

    D


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  8. #8
    When I last enquired a few months ago it was £600 including VAT.

    I was told anything older than 25 years was classed as vintage regardless of crystal or plexiglass. I’m sure the vintage service started around £750 and upwards.

  9. #9
    Master Skier's Avatar
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    Quote Originally Posted by Oracle View Post
    Should be £600 plus anything extra that needs to be done such as new glass, crown etc.
    Currently turn around time is approximately 10 weeks
    This in my recent experience. £600 plus £140 for a new (white gold) crown.

  10. #10
    Apprentice
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    You do get a lovely new green leather watch travel pouch. Much nicer than the old naff green velvet one

  11. #11
    Master
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    Quote Originally Posted by Oracle View Post
    Should be £600 plus anything extra that needs to be done such as new glass, crown etc.
    Currently turn around time is approximately 10 weeks
    Is there a full list of prices?

  12. #12
    Master blackal's Avatar
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    Quote Originally Posted by Chalet View Post
    Is there a full list of prices?

    How many do you have - needing a service?

    https://forum.tz-uk.com/showthread.p...service+prices

  13. #13
    Master Skier's Avatar
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    Quote Originally Posted by 911F View Post
    You do get a lovely new green leather watch travel pouch. Much nicer than the old naff green velvet one
    Yes, the pouch my watch was returned in is a very nice thing.

  14. #14
    Grand Master GraniteQuarry's Avatar
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    That must be new! Got three returned in velvet pouches first week of December

  15. #15
    Master helidoc's Avatar
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    Dropped in two at Goldsmiths today. £630, which I’m sure sure includes transport and insurance, so pretty happy. Paid £30 each today, expect 2 weeks for the quote and then 10 week turnaround.

    D


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  16. #16
    Grand Master
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    Its expensive, but the options are limited and I always advocate maintaining a watch rather than running it till it ends up in poor condition. I don`t touch Rolex myself, I refinished one of my own a few years ago and swapped the dial, but the value of the watches and the lack of parts availability puts me right off working on someone else's pride and joy. Same with the latest Omegas, I avoid them, if parts were freely available I would think differently.

    Having paid top whack for a service I advise everyone to check the timekeeping very carefully after letting the watch run for 5-6 weeks. Rolex set the bar high, they charge a lot and customers have every right to be satisfied.

    Years ago I bought a 114270 Explorer that was freshly serviced by RSC, super watch but it ran +10 to +12 secs/day. When I eventually became 'skilled in the art' I bought the special tool needed to regulate this movement and improved the timekeeping to +2, but even with care the risk of damaging the balance is significant. I once watched Bill Rice regulate one at the bench and he made it look v. easy!

  17. #17
    Does that cost include replacement of any worn parts in the movement?

    Quotes talked about on here often mention new crown or crystal but I don't remember seeing £xxx for a new whatsit.

  18. #18
    Master jukeboxs's Avatar
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    ^ Being pretty happy paying 2x £630 for Rolex to service 2 watches. I admire your outlook, helidoc. It took me some effort to pay my £500 over when I got my 16600 serviced a few years back (a few price increases since then) - I was somewhat comforted by the fact that £50pa wasn't that big a hit. Anyway, at least be thankful we're not paying AP service prices.

  19. #19
    Master helidoc's Avatar
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    Quote Originally Posted by jukeboxs View Post
    ^ Being pretty happy paying 2x £630 for Rolex to service 2 watches. I admire your outlook, helidoc. It took me some effort to pay my £500 over when I got my 16600 serviced a few years back (a few price increases since then) - I was somewhat comforted by the fact that £50pa wasn't that big a hit. Anyway, at least be thankful we're not paying AP service prices.
    I transfer an amount to a saving out each month, so I have service money ready. £600 is a lot, but over 10 years it’s two cups of Costa / Starbucks a month. I’m ok with that. My coffee habit is much worse!

    Of course they are bound to need new crowns, then it will be suggested I might want a new bezel for the 16570…..

    Dave


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  20. #20
    Grand Master
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    Quote Originally Posted by kace View Post
    Does that cost include replacement of any worn parts in the movement?

    Quotes talked about on here often mention new crown or crystal but I don't remember seeing £xxx for a new whatsit.
    If there is severe wear to the mainplate you’re basically looking at a replacement movement, and that won’t be cheap. It’s a common misconception that a watch can be run until its in poor condition and a ‘ service’ will make it all good again.

    The majority of watch owners know very little about watches.

  21. #21
    Master
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    I went into today to goldsmiths to get my 16610lv serviced. they quoted £900 and the sales person was also very keen to say that I needed to change the bracelet over at another £900. Not only that, but it might come back to the 4th June!

    I might query with Rolex about the price of it, they claimed it was vintage as more than five years old.

  22. #22
    Master
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    I went it my local ad to enquire about servicing and they said if it’s one of the newer watches eg my ceramic sub and they said if it’s running ok Rolex suggest servicing every 10 years

  23. #23
    Master John Wall's Avatar
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    Current RSC service price

    I had a 1970 1675 serviced a few years ago and it was 50% extra for vintage.
    £900 for a movement service
    Last edited by John Wall; 12th February 2022 at 20:31.

  24. #24
    Craftsman jonasy's Avatar
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    Quote Originally Posted by s1wnw View Post
    I went into today to goldsmiths to get my 16610lv serviced. they quoted £900 and the sales person was also very keen to say that I needed to change the bracelet over at another £900. Not only that, but it might come back to the 4th June!

    I might query with Rolex about the price of it, they claimed it was vintage as more than five years old.
    I had my “Kermit” serviced last year for a cost of £600.

  25. #25
    Master helidoc's Avatar
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    FWIW
    RSC Kings Hill via Goldsmiths
    £630 for the service
    £37 for a new crown
    For a 2006 16570

    Dave


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  26. #26
    Quote Originally Posted by jukeboxs View Post
    ^ Anyway, at least be thankful we're not paying AP service prices.
    Dropped my 2017 RO Ref 15450st for movement service last week. Cost £630 + VAT

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  27. #27
    So further to my earlier question, are required parts included in the cost or do they occasionally spring a suprise?

    £900 for a vintage piece surly suggests they expect to have to change a few parts and the price reflects that?

  28. #28
    Master blackal's Avatar
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    Quote Originally Posted by kace View Post
    So further to my earlier question, are required parts included in the cost or do they occasionally spring a suprise?

    £900 for a vintage piece surly suggests they expect to have to change a few parts and the price reflects that?
    Seals are included, but if you need something like a new crown or crown tube - those are additional costs.

    They don't go ahead with renewals without getting agreement (but some parts they may insist on renewing)

  29. #29
    Craftsman jonasy's Avatar
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    You can definitely get hit by additional parts, I don’t think anything else than gaskets and oils are included. The will charge you for a crown which seem to be compulsory.

    I would guess they charge more for vintage as they require more specialised skills, keep old parts in stock etc. When a 3135 movements and a sapphire crystal case is deemed vintage this obviously is a bit ridiculous.

    The more cynical may simply see this as tax on the appreciation …

    Edit. What bugs me is the service times though, in no other business apart from maybe aviation would 3 months be acceptable. Not specific for Rolex. How hard can it be with just in time???
    Last edited by jonasy; 13th February 2022 at 11:07.

  30. #30
    If you have the opportunity to drop the watch off at Rolex service directly you can save a small amount rather than through an AD who adds a margin on top to basically send the watch to RSC.Many years ago was told that servicing a tourbillon from an unspecified maker cost £10k and the AD added £2k on top to post to Switzerland...

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  31. #31
    Journeyman
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    I've got a black dial 116520 that's been with Rolex since 8th December! Still no idea when I'll get it back.

    Cost was £680 for full service and £186 for new bezel

  32. #32
    Master
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    Quote Originally Posted by 25807st View Post
    I've got a black dial 116520 that's been with Rolex since 8th December! Still no idea when I'll get it back.

    Cost was £680 for full service and £186 for new bezel
    I dropped my mums 116520 off that day at RSC London, service finished 28th Jan 22. you should chase them up! Watch serviced with new bezel, sapphire, crown and both chrono pushers. £1,200.


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  33. #33
    Journeyman
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    Quote Originally Posted by michael.jaye View Post
    I dropped my mums 116520 off that day at RSC London, service finished 28th Jan 22. you should chase them up! Watch serviced with new bezel, sapphire, crown and both chrono pushers. £1,200.


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    I made the mistake of arranging for the service via the AD instead of taking it to RSC directly!

    Also can I just say, that is a very cool watch for your mum to own!

  34. #34
    Craftsman Kevin's Avatar
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    Quote Originally Posted by jonasy View Post
    What bugs me is the service times though, in no other business apart from maybe aviation would 3 months be acceptable. Not specific for Rolex. How hard can it be with just in time???
    I just sent a pair of shoes back to Cheaney for refurbishment.
    They quoted 10 weeks.
    They don't even have to think about parts as everything is in stock!

  35. #35
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    Quote Originally Posted by Kevin View Post
    I just sent a pair of shoes back to Cheaney for refurbishment.
    They quoted 10 weeks.
    They don't even have to think about parts as everything is in stock!

    I took my dad's Rado to get a quote for a service, even they had a 12 week turnaround time!

  36. #36
    Quote Originally Posted by jonasy View Post
    I had my “Kermit” serviced last year for a cost of £600.
    Did you get it polished?

    I've had a Kermit for 10 years and should get it serviced (though it's running absolutely fine) I don't want it polished or messed with at all.

  37. #37
    My 116610LN is now 10 years old, but worn infrequently in rotation and is still +1 sec/d.

    I know there is a 10 year recommendation, but I don’t want it touched if it is running with such accuracy.

  38. #38
    Master
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    I sent my 16610lv in for a service and it came back after around 6/7 weeks



    Mine was polished, and I am very pleased it did so.

    The service cost £730 as they replaced the glass.

  39. #39
    Master John Wall's Avatar
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    I specifically asked for it not to be “messed” with, which was noted as customer request on quotation paperwork.
    Incidentally, mine went via AD and there was no additional charge for carriage either way.


  40. #40
    Master helidoc's Avatar
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    Quote Originally Posted by s1wnw View Post
    I sent my 16610lv in for a service and it came back after around 6/7 weeks
    I’m at 8 weeks for the 16570 and 7 for the 14270, so I hope I might hear something soon.

    D


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  41. #41
    Master
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    To confirm, we can still drop watches off in person at the RSC St James, London?

  42. #42
    Master blackal's Avatar
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    Quote Originally Posted by helidoc View Post
    I’m at 8 weeks for the 16570 and 7 for the 14270, so I hope I might hear something soon.

    D
    From two recent services - I think it will go to 12 weeks.

  43. #43
    Master
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    @ John Wall :

    The main agent may not have charged you for postage, but typically they are invoiced a discounted amount rather than what you see / pay on the “customer invoice.” The difference contributes towards a few of their overheads!

  44. #44
    Master
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    Quote Originally Posted by John Wall View Post
    I specifically asked for it not to be “messed” with, which was noted as customer request on quotation paperwork.
    Incidentally, mine went via AD and there was no additional charge for carriage either way.
    Not sure if you realised (or if it bothers you) but serial number and your address are visible on the photos

  45. #45
    Master John Wall's Avatar
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    Quote Originally Posted by Haywood_Milton View Post
    @ John Wall :

    The main agent may not have charged you for postage, but typically they are invoiced a discounted amount rather than what you see / pay on the “customer invoice.” The difference contributes towards a few of their overheads!
    Thank you H

  46. #46
    Master John Wall's Avatar
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    Quote Originally Posted by gaurav_tzuk View Post
    Not sure if you realised (or if it bothers you) but serial number and your address are visible on the photos
    Should a 52 year old serial number bother me ?

    The address is of the AD, but thank you for your heads up

  47. #47
    Craftsman
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    114060 serviced in Cyprus. €750.
    5 weeks turnround come back running +11.
    Returned to store and told I must have dropped it or its been tampered with for this to happen.
    Not all RSC are good.


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