A friend has an office customs type job which does involve once a month being on call to assist at home with calls.
Whats being proposed is:
Fri – work 11am till 7pm (with breaks) – then be on call overnight from 7pm to 7am Saturday.
Sat – work 7am till 3pm office/home
Sat – 3pm on call till 7am Mon
So essentially a combination of fri/sat shifts with oncall Fri/Sat/Sun and essentially working 11am Friday to 7am Monday. If calls received overnight Friday its to be discussed whether they can start late with a supervisor.
Does that sound reasonable or even legal? Ive said it doesnt sound very workable, nor fair - given you cant really rest or sleep properly with the thought of getting a call at 3am but legally Im not sure. Any ideas from any HR types please?