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Thread: Oh dear - no shipping rates found for this address

  1. #1
    Grand Master markrlondon's Avatar
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    Oh dear - no shipping rates found for this address

    Just trying to order a watch (Polar Dreadnought) and at checkout on the shipping page I am getting "This order can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again." above "No shipping rates found for this address.". This is the stored address use for previous orders.

    Anyone else got this?

    It's now 14:07 and ordering is still open, so it looks like it might not just be me.

  2. #2
    Journeyman
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    Same issue. Tried re-entering the address, but no joy.

  3. #3
    Grand Master markrlondon's Avatar
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    Ah, UPS shipping method is now appearing.

    Try again. :-)

  4. #4
    Journeyman
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    Success!

  5. #5
    Yes same here and finally managed to check out after 10 mins of trying


    Sent from my iPad using TZ-UK mobile app

  6. #6
    Craftsman
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    Same for me but got one too! So happy!

  7. #7
    Grand Master markrlondon's Avatar
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    It's 14:19 and ordering is still open, so anyone who assumes they have missed their chance today can still try.

    Although the Commando is unsurprisingly out of stock.



    ** Update **
    At 14:20 I gave in and went back to place another order but even though the 'Add to Cart' buttons are still live, it isn't possible to check out now.
    Last edited by markrlondon; 17th October 2021 at 14:21. Reason: Updated, NOT possible to place more orders

  8. #8

    Oh dear - no shipping rates found for this address

    Quote Originally Posted by markrlondon View Post
    It's 14:19 and ordering is still open, so anyone who assumes they have missed their chance today can still try.

    Although the Commando is unsurprisingly out of stock.



    ** Update **
    At 14:20 I gave in and went back to place another order but even though the 'Add to Cart' buttons are still live, it isn't possible to check out now.



    Sent from my iPhone using Tapatalk

    As you said

  9. #9
    Grand Master markrlondon's Avatar
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    Quote Originally Posted by theflyingfisherman View Post


    As you said
    Yup, that's what I got when I actually tried to check out with my additional item.


    Well, that was all very exciting. :-)
    Last edited by markrlondon; 17th October 2021 at 14:28.

  10. #10
    Craftsman williemays's Avatar
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    Yes, I saw this:



    After mad scrambling, I was able to complete the order by re-entering my extended postal code numbers. Or perhaps the timing was just coincidence. Either way, I received a confirmation email.

  11. #11
    Master jukeboxs's Avatar
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    What a palaver. But glad to see there's such demand for Eddie's finest.
    Last edited by jukeboxs; 17th October 2021 at 14:51.

  12. #12
    Craftsman
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    Got one...gave up and then tried one last time...happy days!

  13. #13
    Master
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    I'm glad I wasn't the only one. Was moderately surprised to see my order go through at nine minutes past after my wife suggested I change device. Not supposed to have it until December but there wouldn't have been any left. Doubt I'll be able to hide it until then.

  14. #14
    Master
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    I had the exact same issue, just assumed I was too slow and it was sold out so logged off.
    Bugger.

  15. #15
    Administrator swanbourne's Avatar
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    This happened because you need to assign a shipping profile to each product. Beacause I was just adding a variant to an existing product, I didn't think it was neccesary to add another shipping profile but clearly it was.

    Eddie
    Whole chunks of my life come under the heading "it seemed like a good idea at the time".

  16. #16
    Not particularly relevant but this amused me:-

    Saw on a bathroom store website, shipping options were - UK, EU, Rest of World, Other.

  17. #17
    Journeyman
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    Quote Originally Posted by swanbourne View Post
    This happened because you need to assign a shipping profile to each product. Beacause I was just adding a variant to an existing product, I didn't think it was neccesary to add another shipping profile but clearly it was.

    Eddie
    So, has the ordering process changed for us and there is something we need to look out for next time? Or is this something you had to fix, and the ordering process will be smoother next time? Thanks.

  18. #18
    Administrator swanbourne's Avatar
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    Quote Originally Posted by grizzlymambo View Post
    So, has the ordering process changed for us and there is something we need to look out for next time? Or is this something you had to fix, and the ordering process will be smoother next time? Thanks.
    It was fixed and it's a one time only fix.

    Eddie
    Whole chunks of my life come under the heading "it seemed like a good idea at the time".

  19. #19
    Master
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    Quote Originally Posted by swanbourne View Post
    It was fixed and it's a one time only fix.

    Eddie
    Excellent, looking forward to the mad rush and trying again

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