closing tag is in template navbar
timefactors watches



TZ-UK Fundraiser
Page 2 of 3 FirstFirst 123 LastLast
Results 51 to 100 of 125

Thread: eBay's own Authenticity Guarantee for watches

  1. #51
    Iím interested in this and currently listed a £2250 watch and feel a lot more safer in regards to the sale

  2. #52
    Craftsman
    Join Date
    Dec 2018
    Location
    Bridgnorth Shropshire
    Posts
    396
    I wonder if these eBay authenticators remove the back of the watch?
    Might be a bit messy with a Sinn UX.

  3. #53
    Quote Originally Posted by huytonman View Post
    I accepted an offer on Friday for £2k, posted on Friday, had confirmation that it was received by the Ebay watch guys this morning and now confirmation that its "authentic"..whew! and is to be posted to the buyer Tuesday so in reality its a 24-48 hour delay but early days and it could slow down but for now, nothing to complain about.
    Keith
    Posted mine Thursday, authenticated Friday and buyer received it today.

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  4. #54
    Master
    Join Date
    Feb 2015
    Location
    UK
    Posts
    1,392
    Quote Originally Posted by Metalic Mud View Post
    I wonder if these eBay authenticators remove the back of the watch?
    Might be a bit messy with a Sinn UX.
    I too was wondering quite how invasive their methods were.

  5. #55
    Grand Master mart broad's Avatar
    Join Date
    Feb 2005
    Location
    Essex
    Posts
    11,647
    Blog Entries
    5
    Quote Originally Posted by Tom-P View Post
    I too was wondering quite how invasive their methods were.
    You and me both one assumes they remove the back and check the movement? for it also begs the question the watch sold was not a ď mintĒ example it arrives at the buyers who gets back to the seller who says it was perfect when it left me must have been damaged by the authenticators?
    Agree at some point it will be a chargeable service i assume EBay have looked the commission loss on a 2K plus watch when the seller has used either 80% discount on final fee or the £3.00 option.
    I FEEL LIKE I'M DIAGONALLY PARKED IN A PARALLEL UNIVERSE

  6. #56
    Master Chewitt13's Avatar
    Join Date
    Aug 2014
    Location
    Aberdeen
    Posts
    1,043
    Game changer I think for eBay, as if the game wasn't already stacked against the seller


    Sent from my Pixel 5 using Tapatalk

  7. #57
    Itíd be very interesting to see the image of that scratch for reference.

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  8. #58
    Master Chewitt13's Avatar
    Join Date
    Aug 2014
    Location
    Aberdeen
    Posts
    1,043
    Yep, there were no pictures attached so I'll ring him tomorrow, there was enough photos that I'm confident that what I paid for will cover any polishing that needs done.

    People will have to be ultra honest on their descriptions, that will be new for eBay

    Sent from my Pixel 5 using Tapatalk

  9. #59
    Grand Master Chris_in_the_UK's Avatar
    Join Date
    Nov 2004
    Location
    Norf Yorks
    Posts
    39,153
    Quote Originally Posted by ralphy View Post
    Itíd be very interesting to see the image of that scratch for reference.

    R
    I suspect that initially, this will be a PITA for eBay sales, but once the process becomes accepted and bone-fide it can only be a good thing.
    When you look long into an abyss, the abyss looks long into you.........

  10. #60
    Master Chewitt13's Avatar
    Join Date
    Aug 2014
    Location
    Aberdeen
    Posts
    1,043
    To be honest I would never have committed that cash without those checks, can only be a good thing .

    The problem being I accept that the watch is used so some minor scratch's are ok, but I imagine that there will be some buyers who want a new watch a used prices

    Sent from my Pixel 5 using Tapatalk

  11. #61
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by Chewitt13 View Post
    Game changer I think for eBay, as if the game wasn't already stacked against the seller
    Wow, that is quite a high quality of service. Better than I was expecting from this.

    It will definitely be interesting to see their photo.

  12. #62
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by mart broad View Post
    You and me both one assumes they remove the back and check the movement?
    They don't say but I suspect not in most cases.

    For what it's worth, see the FAQ and Ts&Cs. I think it was linked before but this page, https://pages.ebay.co.uk/authenticit...antee-watches/, describes what they do, albeit with weasel-ish and vague wording.

    This seems to be the relevant stuff from the FAQ:
    [...]
    Our independent authentication partners physically inspect all eligible items before they are posted to you.
    [...]
    The authenticator will thoroughly inspect and verify your item’s authenticity and accuracy against the item listing before it is posted to your address at checkout
    [...]
    Smart watches, pocket watches, watch parts, and accessories are not eligible for authentication. Watches may contain repaired and/or aftermarket parts. Customised items will not be authenticated. An example of a customised watch may be a watch with a painted dial, aftermarket bezel or added gemstones.
    [...]
    A vintage watch is eligible for the Authenticity Guarantee service, if all eligibility criteria are met. Vintage watches which are verified as authentic by the independent authenticator may contain commonly replaced aftermarket parts, such as the strap, bracelet, crystal, spring bars, or screws.

    Vintage timepieces and many used watches may not be water resistant to their original rating. Please consult a watchmaker before exposing your watch to water. Mechanical watches are more delicate than other types of watches. Take care before undertaking any activity that might place shock on the watch.

    What happens at the authenticator?
    Upon receiving the watch, the authentication partner first confirms the item and presentation materials are consistent with the listing title, description, and images. Then they will perform a multi-point physical authentication inspection. Finally, a security tag will be attached to the watch.

    The authentication partner does not verify the timekeeping accuracy of your watch. Vintage and many used watches may require servicing by an experienced watchmaker to restore accurate timekeeping.
    [...]
    The Authenticity Guarantee does not offer a warranty.
    What if the item does not pass inspection?
    If the item’s authenticity cannot be verified or the item is not consistent with its listing
    [...]
    all returns must be sent to the authentication partner for verification (to check that the item is still in the same condition and has all relevant accessories, or that the item is not consistent with the listing) and re-authentication before the item is returned to the seller.
    [...]
    How does the return process work?
    [...]
    the authenticator will inspect to confirm that the item returned matches the item originally sent to you by verifying the authenticity and condition including any original packaging or accessories (for clarity, this includes the item’s box where applicable). In addition, the security tag must be attached to the item and untampered to be eligible for a return.
    [...]
    Why was the item sent back to me by the authenticator after I opened a return?
    If the authentication partner determines the returned item is not the same item, is not in the same condition, or the security tag has been tampered with or removed, it will be sent back to you and the return will be closed.

    Is there an authentication card?
    Yes, all items verified as authentic come with a card which provides details about the item such as brand, model, movement type, case material, bracelet type and reference number, as applicable.
    Last edited by markrlondon; 18th October 2021 at 20:12.

  13. #63
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by markrlondon View Post
    I think it was linked before but this page, https://pages.ebay.co.uk/authenticit...antee-watches/, describes what they do, albeit with weasel-ish and vague wording.
    Doh, it was linked in the very first message by ralphy.

    Sorry.

  14. #64
    Craftsman
    Join Date
    Nov 2007
    Location
    .se
    Posts
    398
    Quote Originally Posted by Chewitt13 View Post
    Game changer I think for eBay, as if the game wasn't already stacked against the seller
    Would be interesting to see the comm to seller. If buyer pulls out, how do they cover the loss of sale and damage they have done to the watch?
    Also what caused the scratch?
    Say it was dropped or hit by something, how do they resolve less obvious potential damage, say to movement.

    Seems to be a good idea when all goes smooth but faq not clear when not.

    I couldn't find in the faq but do they open the watches and if so do they then test WR to specification?

  15. #65
    Master
    Join Date
    Jul 2011
    Location
    North Wales
    Posts
    2,821
    Quote Originally Posted by hughtrimble View Post
    I'm interested...only if Haywood/his team are the ones doing the Rolex checks!
    I hope Stoll have bought one of his superfake books.

    Imagine the volume increase in work if Ebay have 20,000 watches above £2k. That must be hard to absorb quickly and reliably. As stated above this service has a cost sooner or later it will be laid at the sellers door.

    Steve

  16. #66
    Master Chewitt13's Avatar
    Join Date
    Aug 2014
    Location
    Aberdeen
    Posts
    1,043
    So got the picture, it was missed from original list, but doesn't look too bad, I've saved enough on purchase price to cover a trip to the bodyshop

    Sent from my Pixel 5 using Tapatalk

  17. #67
    I'd say that was a good call from eBay.

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  18. #68
    Craftsman
    Join Date
    Sep 2012
    Location
    London
    Posts
    642
    What waterproofing guarantee do they provide once they have opened up the watch to authenticate the movement and then closed it all back up again . This would worry me as a seller and a buyer.!
    Thanks

  19. #69
    I've just had an interesting conversation with a member of eBay's Authenticity Guarantee Department (and quite a WIS he was too).

    He confirmed that along with the external visual inspection the process did include movement verification with pressure testing done both before and after the opening of the caseback.

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  20. #70
    Master
    Join Date
    Apr 2017
    Location
    M62 corridor
    Posts
    3,576
    Everything about this listing says fake to me but has the authenticity guarantee.

    https://www.ebay.co.uk/itm/Rolex-oyster-perpetual-daytona-watch-/165136112682

    Presume fakers come up with some story to circumvent the authentication process.

  21. #71
    ^^^ No longer listed.

    As an aside:

    https://usa.watchpro.com/stoll-co-st...n-into-the-uk/

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  22. #72
    Craftsman
    Join Date
    Dec 2018
    Location
    Bridgnorth Shropshire
    Posts
    396
    Quote Originally Posted by David_D View Post
    Everything about this listing says fake to me but has the authenticity guarantee.

    https://www.ebay.co.uk/itm/Rolex-oyster-perpetual-daytona-watch-/165136112682

    Presume fakers come up with some story to circumvent the authentication process.
    Gone now.

  23. #73
    Master
    Join Date
    Apr 2017
    Location
    M62 corridor
    Posts
    3,576
    Quote Originally Posted by Metalic Mud View Post
    Gone now.
    Quote Originally Posted by ralphy View Post
    ^^^ No longer listed.
    Zero feedback seller who joined eBay in 2021. It appeared to be a 116500LN. The description was:

    “Rolex oyster daytona

    No time wasters.

    The watch is in good conditions and has been worn by myself most days. It is a beautifully designed watch and the pictures don’t do it much justice.

    Selling to fund another Watch. Recently Inherited , discounted as no box.

    The postage will be at my cost and guaranteed by Royal Mail special tracked delivery.

    Will consider serious offers but please don’t waste my time with low ball offers. This is a very high quality watch. Give it the respect it deserves!”
    Last edited by David_D; 19th October 2021 at 12:49.

  24. #74
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by Chewitt13 View Post
    So got the picture, it was missed from original list, but doesn't look too bad, I've saved enough on purchase price to cover a trip to the bodyshop
    Looks like the service did its job successfully!

    Quite impressive that it seems to work as claimed.

  25. #75
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by ralphy View Post
    I've just had an interesting conversation with a member of eBay's Authenticity Guarantee Department (and quite a WIS he was too).

    He confirmed that along with the external visual inspection the process did include movement verification with pressure testing done both before and after the opening of the caseback.
    Wow, given the weasel-ish/vague wording in the FAQ I am surprised about this. From the way the FAQ is worded, I thought they'd want to keep out of the insides.

    Probably a good thing in net terms that they do open watches.

  26. #76
    Master
    Join Date
    Jan 2015
    Location
    Berkshire
    Posts
    1,072
    I'll also add to this that the watch I purchased via this process has since been to Omega to have the regulation tightened up. They made no mention that it appeared to have already been opened and were quite happy to regulate the watch. To me this bodes well for any future potential warranty work and any comment that may have been made at that time around the case back having been opened.

  27. #77
    Quote Originally Posted by markrlondon View Post
    Wow, given the weasel-ish/vague wording in the FAQ I am surprised about this. From the way the FAQ is worded, I thought they'd want to keep out of the insides.

    Probably a good thing in net terms that they do open watches.
    I wouldn't describe the wording in the FAQ as either weasel-ish or vague:
    Upon receiving the watch, the authentication partner first confirms the item and presentation materials are consistent with the listing title, description, and images. Then they will perform a multi-point physical authentication inspection. Finally, a security tag will be attached to the watch.
    From the front page:
    Multi-point inspection.
    Independent authenticators verify multiple inspection points, including the crown, bezel, dial, case, clasp/buckle, hands, end links, and reference number.
    I think the more accurate description would be 'incomplete'. I made this point to the person I spoke to, he agreed and also said that they were reviewing the wording.

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  28. #78
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by ralphy View Post
    I wouldn't describe the wording in the FAQ as either weasel-ish or vague:
    We will have to agree to differ. The very thing that you describe as "incomplete" in this scenario is, to my mind, the key fundamental ingredient of both "vague" and "weasel-ish".

  29. #79
    Quote Originally Posted by markrlondon View Post
    We will have to agree to differ. The very thing that you describe as "incomplete" in this scenario is, to my mind, the key fundamental ingredient of both "vague" and "weasel-ish".
    What then is the actual wording in the FAQ's that has given you the impression that something specific and meaningful has been stated when in fact it is only a vague or ambiguous claim?
    To my mind there is only the omission of internal inspection - which is neither
    "vague" or "weasel-ish".

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  30. #80
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by ralphy View Post
    What then is the actual wording in the FAQ's that has given you the impression that something specific and meaningful has been stated when in fact it is only a vague or ambiguous claim?
    To my mind there is only the omission of internal inspection - which is neither
    "vague" or "weasel-ish".
    As I said, we will have to agree to differ.

  31. #81
    Iíve just seen a panerai on eBay which looks proper fake ,and itís got ebays guarantee,someone is going to be disappointed.


    Sent from my iPhone using Tapatalk

  32. #82
    Quote Originally Posted by mk1974 View Post
    Iíve just seen a panerai on eBay which looks proper fake ,and itís got ebays guarantee,someone is going to be disappointed.


    Sent from my iPhone using Tapatalk
    Linky?

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  33. #83
    Quote Originally Posted by ralphy View Post
    Linky?

    R
    Itís in uk ,on a bracelet itís at 4800 ,they donít even know what model it is .


    Sent from my iPhone using Tapatalk

  34. #84
    Craftsman
    Join Date
    May 2011
    Location
    Ashton-under-Lyne
    Posts
    667
    Quote Originally Posted by mk1974 View Post
    Iíve just seen a panerai on eBay which looks proper fake ,and itís got ebays guarantee,someone is going to be disappointed.


    Sent from my iPhone using Tapatalk
    Is the watch still for sale? If so, then it hasn't gone through the authentication process yet. That happens when the watch is sold. The seller sends it for checking, if all is okay it's then sent on to the buyer. If as you say it's fake then hopefully it's picked up when it reaches the authenticators.

  35. #85
    Quote Originally Posted by mk1974 View Post
    Itís in uk ,on a bracelet itís at 4800 ,they donít even know what model it is .


    Sent from my iPhone using Tapatalk
    Can they authenticate it to be a (any) Panerai, just not a particular model?

  36. #86
    What I donít understand is some donít say there in the authenticity program,is this something you have to sign upto ,obviously if your a scammer you wouldnít sign up ,maybe they donít know,Iím no expert but it looks wrong to me .


    Sent from my iPhone using Tapatalk

  37. #87
    Master Chewitt13's Avatar
    Join Date
    Aug 2014
    Location
    Aberdeen
    Posts
    1,043
    No all purchase over 2k go through the process , when I bought, the seller didn't even know about the process, he just had send the watch to an address in London

    Sent from my Pixel 5 using Tapatalk

  38. #88
    Master Chewitt13's Avatar
    Join Date
    Aug 2014
    Location
    Aberdeen
    Posts
    1,043
    So package arrived from eBay today, apart from it took about 10 days from purchase to arrival, very happy with the process

    It does allow buying with a bit more confidence



    Sent from my Pixel 5 using Tapatalk

  39. #89
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    ^^^ Thanks for that. Very informative and useful to see how it works.

  40. #90
    How well did they look at it ,has itís a manual wind not an automatic,has stated on the guarantee card.
    Not that Iím saying itís fake ,but Iíd be interested to know how much work they do .


    Sent from my iPhone using Tapatalk

  41. #91
    Journeyman
    Join Date
    Oct 2020
    Location
    Northern Ireland
    Posts
    71
    Just wanted to pass on my experience with the authentication service. I recently bought a watch which the seller promptly sent for authentication. After a couple of days, I received a notification to say that authentication was complete and the watch had been forwarded to me. It didn't arrive in the specified timescale, so I contacted eBay to find out what was happening. To cut a long story short, it became clear that the watch had been sent to the incorrect address which led to it being returned by the postal service to the authenticator. The watch became stuck in the postal service / customs from that point on and still hasn't been located.

    eBay's communication was excellent throughout. As a result, I was happy to wait for a while to see if the watch would appear but in the end, requested a refund. The refund was processed promptly by eBay itself, thereby not affecting the seller who played their part fully.

    So in summary, there was a postage mistake which can happen. Just thought it might be helpful for others to hear that eBay's subsequent communication was great and the situation was resolved successfully.

  42. #92
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    ^^^ Interesting report, thanks.

    Glad they didn't pass of their mistake onto the vendor.

  43. #93
    Quote Originally Posted by TH14TH14 View Post
    Just wanted to pass on my experience with the authentication service. I recently bought a watch which the seller promptly sent for authentication. After a couple of days, I received a notification to say that authentication was complete and the watch had been forwarded to me. It didn't arrive in the specified timescale, so I contacted eBay to find out what was happening. To cut a long story short, it became clear that the watch had been sent to the incorrect address which led to it being returned by the postal service to the authenticator. The watch became stuck in the postal service / customs from that point on and still hasn't been located.

    eBay's communication was excellent throughout. As a result, I was happy to wait for a while to see if the watch would appear but in the end, requested a refund. The refund was processed promptly by eBay itself, thereby not affecting the seller who played their part fully.

    So in summary, there was a postage mistake which can happen. Just thought it might be helpful for others to hear that eBay's subsequent communication was great and the situation was resolved successfully.
    This is interesting as I also bought a watch which went through the authenticators who approved it and sent it on.
    The package has since been ďlostĒ.

    I have been refunded but I actually just really wanted the watch. I canít find another, and if I could it would likely be a lot more expensiveÖ.

    To say I am annoyed is an understatement.

  44. #94
    Master
    Join Date
    Jun 2019
    Location
    Deepest darkest South Wales.
    Posts
    3,029
    There is an Audemars Piquet finishing in about half an hour at the time of writing. Currently bids up to £6300, no box or papers, no close up of the movement through the exhibition caseback, and seller with a feedback of 5 (purchases only). Every alarm bell should be blaring out for prospective buyers, but maybe people are taking a punt hoping there is a slim chance it could be real and the authentication process will catch it if not? Very dangerous game to play!

    Sent from my SM-A125F using Tapatalk

  45. #95
    Craftsman
    Join Date
    Jun 2019
    Location
    UK
    Posts
    279
    Quote Originally Posted by Ruggertech View Post
    There is an Audemars Piquet finishing in about half an hour at the time of writing. Currently bids up to £6300, no box or papers, no close up of the movement through the exhibition caseback, and seller with a feedback of 5 (purchases only). Every alarm bell should be blaring out for prospective buyers, but maybe people are taking a punt hoping there is a slim chance it could be real and the authentication process will catch it if not? Very dangerous game to play!

    Sent from my SM-A125F using Tapatalk
    Description says to send him your email and go from there, so pretty obvious scam I would have thought. I doubt the watch exists.

  46. #96
    Master
    Join Date
    Jun 2019
    Location
    Deepest darkest South Wales.
    Posts
    3,029
    Quote Originally Posted by Lusty View Post
    Description says to send him your email and go from there, so pretty obvious scam I would have thought. I doubt the watch exists.
    Oh a very obvious scam, as I said, every alarm bell should be blaring. The watch probably exists but has to be a fake. I was wondering more about the 4 separate bidders motives in bidding. It 'went' for £6400 in the end. I've left it on my watch list to see what if anything happens regarding the sale in his feedback in a week or two.

    Sent from my SM-A125F using Tapatalk

  47. #97
    Craftsman
    Join Date
    Jun 2019
    Location
    UK
    Posts
    279
    Quote Originally Posted by Ruggertech View Post
    Oh a very obvious scam, as I said, every alarm bell should be blaring. The watch probably exists but has to be a fake. I was wondering more about the 4 separate bidders motives in bidding. It 'went' for £6400 in the end. I've left it on my watch list to see what if anything happens regarding the sale in his feedback in a week or two.

    Sent from my SM-A125F using Tapatalk
    I suppose that if you pay through eBay and follow their process then there is very little risk? The watch will never get sent to the authentication serivce, or if it does and is fake then it will be caught and you will get your money back. Maybe they thought it was worth a punt in that case?

    The real risk is that the seller tries to coax them away from the eBay process and collects payment through some out of band method.

  48. #98
    Master
    Join Date
    Jun 2019
    Location
    Deepest darkest South Wales.
    Posts
    3,029
    Quote Originally Posted by Lusty View Post
    The real risk is that the seller tries to coax them away from the eBay process and collects payment through some out of band method.
    Yes, think you've hit the nail on the head there.

    Sent from my SM-A125F using Tapatalk

  49. #99
    Master jukeboxs's Avatar
    Join Date
    Apr 2009
    Location
    Scotland
    Posts
    3,599
    Still massively risky IMO, any good fake would still get through. As such, Iíd never buy an expensive watch through eBay. YMMV


    Sent from my iPhone using TZ-UK mobile app

  50. #100
    Grand Master markrlondon's Avatar
    Join Date
    Feb 2009
    Location
    London, England
    Posts
    23,047
    Blog Entries
    26
    Quote Originally Posted by jukeboxs View Post
    any good fake would still get through.
    If the authenticators are opening case backs (and assuming they are competent, which seems likely so far) then this doesn't seem likely to me.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Do Not Sell My Personal Information