I read that he's had some personal issues recently or during the run up to the 2nd release which impacted on his delivery & customer service. Not sure if it's still ongoing though and I've not had one of his watches so can't comment from personal experience.
EDIT: Maybe I misread about personal issues. I read this review suggesting it was just due to overwhelming demand.... not sure where I picked up the personal stuff from or it was related to a different watch. https://twobrokewatchsnobs.com/hamtu...ut-labor-pain/
The comments section doesn't provide much hope though I'm afraid.