You have my sympathies...I've done this before, albeit with a very cheap Seiko 5. Probably 12-years later I'm still very wary of tiled floors like the ones you get in holiday apartments!
Aaaaaahhhhhhhh.
First time this has ever happened to me. While putting my watch on I dropped it and it landed face down on a tiled floor. Bought from SC in December and it’s barely been off my wrist since. It was a bargain, but now because of my stupidity, is going to cost me.
Sapphire shattered, shards on the dial but movement was still running so I’ve pulled the crown out for now. Should I keep crown out and send it for repair this way?
Also, does anyone know if Mühle will supply parts to an independent watchmaker or will I have to ship it back to Germany? It was keeping excellent time and still in warranty so didn’t need a service but I expect a new crystal and full service (possible new dial) is the only way to proceed.
On the plus side, it is only a watch and it landed directly face down so the case is fine! Every cloud :-).
Last edited by Mr Tetley; 29th May 2021 at 18:10.
You have my sympathies...I've done this before, albeit with a very cheap Seiko 5. Probably 12-years later I'm still very wary of tiled floors like the ones you get in holiday apartments!
If case undamaged then an independent ought to be able to replace the crystal rather than sending away to Muhle
Definitely do not allow the watch to run, keep the crown out. I suggest taping it to prevent it getting knocked and allowing the watch to restart. Fragments of glass could scratch the dial if they get caught under the hands, that would spoil the dial. A repairer will remove the back, take the auto- winding bridge off and power the mainspring down.
Sourcing a replacement glass is easy if a generic is available that fits. I assume the glass fits into a plastic gasket which shoukd be OK to re- use, if not a replacement needs to be sourced and hopefully a generic that’s readily available would fit.
One of the tricky aspects of replacing a broken glass is measuring it accurately, not easy if it’s in pieces. The diameter of the replacement has to be exactly correct to 0.1mm, if there’s doubt about the measurement 2 or 3 glasses have to be ordered to get the right size, not a problem with cheap mineral glasses at £2 each but not ideal with sapphires at around £12 each.
Thanks for the replies and as usual great advice. On closer inspection the edge of the bezel has taken a ding but nothing that I expect would compromise the fitting of a new crystal. I’m also not sure if the entire dial is now slightly off centre (maybe illusion of cracked crystal or maybe dial feet have broken?).
This could end up being beyond economical repair for me. It could cost more to put it right than what I paid in the first place! Annoying as it’s only 6 months old!
Must remind myself, it’s only a watch!!
Could you try claiming on your house insurance?
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Unfortunately, I really don’t think it would be worth the inevitable increased premiums for this one. The watch has an RRP of £1200 but cost me £460.
It’s more bothering as it’s been the favourite watch I’ve owned in a long time, and I just ordered a new ZuluDiver Nato for it last night :-)!
Sorry to hear -Wonder if keeping it face down for now would help minimise dial damage
Take a sledge hammer to the floor. Make it 1 all :)
Take this opportunity to mod it with a Plexi
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:-) Think I’ll stick with the 1-0!
I’m thinking I might just go with a slightly domed sapphire if it’s available. I’ve measure the crystal at 33mm which seems to be a ‘normal’ size. Although my measuring could be off. Anyway, an independent should be able to sort this for less than sending back to Germany so hope is not lost.
Remember to install carpets throughout the house!
You have my sympathies. My Speedmaster met with the same fate a few weeks ago.
Fortunately it’s plexi, so I won’t be doing anything to it until it’s due for a service.
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What a shame - hope you manage to get an economic repair sorted.
A useful reminder why Seiko has stuck (largely) with Hardlex crystals on their divers.
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I was reminded of this thread while glueing the handle back on to my mug from a small drop this morning. Since moving into a new place with tiled floors throughout, we've lost a large proportion of our crockery and other bits a pieces. So far only dropped one watch, which detached one of the hands, but it was only a cheapie so a useful lesson learned. I now have to lean over the bed or sofa to put on any decent watches.
Last edited by Mr Tetley; 29th May 2021 at 18:11.
Glad it worked out. Looks great.
All’s well that ends well. The only one I’ve dropped was a g-shock fortunately. Touch wood.
Excellent recovery from 1-nil after injury time.
Glad it's sorted and don't worry about the minor marks - every watch needs its history!