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Thread: Rolex good deed

  1. #1

    Rolex good deed

    Just had DHL knock and drop my BB58 back from Rolex service centre. Warranty work, on a work call just thanked the driver.

    Wait one sec why 2 parcels?

    Curious & excitedly open package 1, hmm Rolex service pouch & someone’s datejust, 2nd package my BB58.

    Quick call to a Rolex to sort this out!




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  2. #2
    Quote Originally Posted by McBeardy View Post
    Just had DHL knock and drop my BB58 back from Rolex service centre. Warranty work, on a work call just thanked the driver.

    Wait one sec why 2 parcels?

    Curious & excitedly open package 1, hmm Rolex service pouch & someone’s datejust, 2nd package my BB58.

    Quick call to a Rolex to sort this out!
    Yeah deed good. :)



    The owner owes you a drink and the RSC a bollocking.
    Last edited by dkpw; 16th April 2021 at 11:45.

  3. #3
    Master Arcam's Avatar
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    I would be interested to see the response from Rolex, I take it the wrong one was also addressed to you?

    Sent from my SM-N960F using Tapatalk

  4. #4
    My address on both DHL postage labels but obviously there address on the invoice attached.

    Mistakes happen we are all human.

    Rolex apologetic on the phone and waiting for a call back.

    Wonder if they’ll discount me a sub for my honesty hahaha


    Sent from my iPhone using TZ-UK mobile app

  5. #5
    Quote Originally Posted by McBeardy View Post
    My address on both DHL postage labels but obviously there address on the invoice attached.

    Mistakes happen we are all human.

    Rolex apologetic on the phone and waiting for a call back.

    Wonder if they’ll discount me a sub for my honesty hahaha


    Sent from my iPhone using TZ-UK mobile app
    I'd be pushing for a Daytona......;)

  6. #6
    Master Arcam's Avatar
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    Quote Originally Posted by McBeardy View Post
    My address on both DHL postage labels but obviously there address on the invoice attached.

    Mistakes happen we are all human.

    Rolex apologetic on the phone and waiting for a call back.

    Wonder if they’ll discount me a sub for my honesty hahaha


    Sent from my iPhone using TZ-UK mobile app
    LOL, GL on the discount

    This error may not have been traced if you had not been honest, good for you.

    Sent from my SM-N960F using Tapatalk

  7. #7
    Quote Originally Posted by Arcam View Post
    LOL, GL on the discount

    This error may not have been traced if you had not been honest, good for you.

    Sent from my SM-N960F using Tapatalk
    I know my dad is now telling what I should've done.

    Guess on the other foot I'd be annoyed as BB58 has sentimental value.

    I know no discount happy with a pen!

  8. #8
    Master
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    Well done. Good to hear of honest actions. Alleviates the nasty doom and gloom we're assaulted by in the media.

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  9. #9
    Grand Master wileeeeeey's Avatar
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    Good for you for being honest.

    Doubt you'll get a penny discount but they might call your AD and politely ask for you to be allocated something nice. That's the route I'd be going down.
    Last edited by wileeeeeey; 16th April 2021 at 12:43.

  10. #10
    Quote Originally Posted by stefmcd View Post
    Well done. Good to hear of honest actions. Alleviates the nasty doom and gloom we're assaulted by in the media.

    Sent from my CLT-L09 using Tapatalk
    Quote Originally Posted by wileeeeeey View Post
    Good for you for being honest.

    Doubt you'll get a penny discount but they might call your AD and politely ask for you to be allocated something nice. That's the route is be going down.
    Well karma has to come back round at some point right!

    To be honest not in the market for a Rolex, my BB58 ticks the Sub box for me. That and both watch ADs near me are to much up their own arses for my liking!

    They are collecting today, but waiting for another call back, my request a pen or somethings else, most likely bottle it as I hatr asking for stuff!

    Thought an amusing tale anyways and least I know a 34 or 36mm datejust fits nice :)

  11. #11
    Master
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    Jura Watches once sent me two GS snowflakes when I bought one.

  12. #12
    Quote Originally Posted by EJL25 View Post
    Jura Watches once sent me two GS snowflakes when I bought one.
    In that scenario the devil on my back my have a different view!

  13. #13
    Craftsman
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    Quote Originally Posted by EJL25 View Post
    Jura Watches once sent me two GS snowflakes when I bought one.
    Are we not getting the end of that tale?!

  14. #14
    Master
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    Quote Originally Posted by greenandblack View Post
    Are we not getting the end of that tale?!
    I contacted them about it, they arranged a pick up and didn’t even get a thank you from them.

  15. #15
    Master Christian's Avatar
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    Despite it being delivered incorrectly to you, I'd have thought attempting to keep it would still be theft. On that basis, if it had happened to me, it wouldn't have crossed my mind to ask something from Rolex.

  16. #16
    Grand Master Neil.C's Avatar
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    Quote Originally Posted by McBeardy View Post
    Well karma has to come back round at some point right!

    To be honest not in the market for a Rolex, my BB58 ticks the Sub box for me. That and both watch ADs near me are to much up their own arses for my liking!

    They are collecting today, but waiting for another call back, my request a pen or somethings else, most likely bottle it as I hatr asking for stuff!


    Thought an amusing tale anyways and least I know a 34 or 36mm datejust fits nice :)

    Make sure you ask for a little gift.

    It is the least they can do as they have got spare merch coming out of their ying yangs.
    Cheers,
    Neil.

    My Speedmaster website:

    http://www.freewebs.com/neil271052

  17. #17
    Quote Originally Posted by Christian View Post
    Despite it being delivered incorrectly to you, I'd have thought attempting to keep it would still be theft. On that basis, if it had happened to me, it wouldn't have crossed my mind to ask something from Rolex.
    Agreed, and you are completely right, was more mentioned in a light hearted manner.

    Luckily I knew my watch was turning up, as most delivers do just get left on my door step, I would've been more concerned if that happened as easily seen from passer's.

  18. #18
    Master jukeboxs's Avatar
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    Very noble of you Sir, well done - fingers crossed for a return gesture in kind.

  19. #19
    Craftsman Kevin's Avatar
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    Quote Originally Posted by Neil.C View Post
    Make sure you ask for a little gift.
    How classless.

    If they offer one then take it if they don't so what.
    Do you expect to be rewarded for basic honesty and decency? That should be the norm.

  20. #20
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    Well done, you have done what I would expect of anyone here.

    I couldn’t ask for a gift of thanks but I would hope for one given the circumstances.

  21. #21
    Master
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    It's great to see that we still have people who are decent and honest. While I agree they should offer you something, I wouldn't ask for anything. It's doing the right thing that matters.

  22. #22
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    Quote Originally Posted by McBeardy View Post
    My address on both DHL postage labels but obviously there address on the invoice attached.

    Mistakes happen we are all human.

    Rolex apologetic on the phone and waiting for a call back.

    Wonder if they’ll discount me a sub for my honesty hahaha


    Sent from my iPhone using TZ-UK mobile app
    Probably not, but you could’ve had a DJ for keeping quiet.


    Sent from my iPhone using Tapatalk

  23. #23
    Quote Originally Posted by Dsmith1974 View Post
    Probably not, but you could’ve had a DJ for keeping quiet.


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    Don’t start that again! All collected now and on its way to the correct owner.

    Checked with Rolex as not a courier but taxi driver but he has the details. Rolex thanked me and that’s then end of it.




    Sent from my iPhone using TZ-UK mobile app

  24. #24
    Craftsman
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    I bought a nice watch from Sales Corner and was very pleased.

    A few days later a second watch arrived from the same person which I hadn't bought.

    Soon sorted out and sent on to the correct party!

    Well done to the OP.

  25. #25
    Master
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    Quote Originally Posted by McBeardy View Post
    Don’t start that again! All collected now and on its way to the correct owner.

    Checked with Rolex as not a courier but taxi driver but he has the details. Rolex thanked me and that’s then end of it.




    Sent from my iPhone using TZ-UK mobile app
    Out of curiosity what did you have done to the 58?

  26. #26
    Quote Originally Posted by Montello View Post
    Out of curiosity what did you have done to the 58?
    Warranty work as was falling outside of COSC specs, think I had it measured at -7secs on average over a week.

    Regulation and lubrication (plus another watch) is what they done.

  27. #27
    Quote Originally Posted by McBeardy View Post
    Just had DHL knock and drop my BB58 back from Rolex service centre. Warranty work, on a work call just thanked the driver.

    Wait one sec why 2 parcels?

    Curious & excitedly open package 1, hmm Rolex service pouch & someone’s datejust, 2nd package my BB58.

    Quick call to a Rolex to sort this out!




    Sent from my iPhone using TZ-UK mobile app
    Respect!! Decent chap, and hat raised to your good citizenship, even if Rolex don't thank you.

    MW

  28. #28
    Master Omegary's Avatar
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    Reminds me that years ago a forum member (can't remember who now) accidentally sent me a very large sum, we're talking thousands of pounds. He'd bought watch off me and when later paying off his credit card somehow managed to send the funds to yours truly. Luckily the payment name on my statement rang a bell and I got in touch and we sorted it all out. For a brief moment I thought I had a very generous, anonymous admirer, chance would be a fine thing!

    Cheers,
    Gary

  29. #29
    Master
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    Quote Originally Posted by Omegary View Post
    Reminds me that years ago a forum member (can't remember who now) accidentally sent me a very large sum, we're talking thousands of pounds. He'd bought watch off me and when later paying off his credit card somehow managed to send the funds to yours truly. Luckily the payment name on my statement rang a bell and I got in touch and we sorted it all out. For a brief moment I thought I had a very generous, anonymous admirer, chance would be a fine thing!

    Cheers,
    Gary
    I was just about to say I have done the same! Sent a large sum of £ (about £3k I think) to someone on here who I’d very recently bought a watch off by BT... thankfully they sent it right back, but probably thought they were being scammed somehow! Maybe it was you, I can’t remember? If not, then there’s at least two idiots here !

  30. #30
    Grand Master Neil.C's Avatar
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    Quote Originally Posted by Neil.C View Post
    Make sure you ask for a little gift.

    It is the least they can do as they have got spare merch coming out of their ying yangs.
    Quote Originally Posted by Kevin View Post
    How classless.

    If they offer one then take it if they don't so what.
    Do you expect to be rewarded for basic honesty and decency? That should be the norm.
    I'm afraid I am shockingly classless and have received a lot of decent gear from makes I own, Rolex, Omega et al just for asking.

    The OP saved Rolex a lot of potential embarrassment and it would be remiss of them IMO not to reward him.

    I would simply have reminded them of the fact.
    Cheers,
    Neil.

    My Speedmaster website:

    http://www.freewebs.com/neil271052

  31. #31
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    Quote Originally Posted by McBeardy View Post
    Just had DHL knock and drop my BB58 back from Rolex service centre. Warranty work, on a work call just thanked the driver.

    Wait one sec why 2 parcels?

    Curious & excitedly open package 1, hmm Rolex service pouch & someone’s datejust, 2nd package my BB58.

    Quick call to a Rolex to sort this out!




    Sent from my iPhone using TZ-UK mobile app
    Good on you for doing that! An absolute shocker on rolex part!!!

    Sent from my SM-G973F using Tapatalk

  32. #32
    Well I received a thank you letter and Tudor baseball cap, which is ideal as it doesnt have much of a logo and I actually need one!

  33. #33
    Master unclealec's Avatar
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    I take your DJ and raise you by:

    In one of the most bizarre incidents in a bizarre-incident-ridden existence, I received from a PO van one day a few years ago an unexpected large Jiffybag.
    Addressed to me, as a private individual. My name. My address incl. postcode.
    But the contents were not intended for me.
    The contents were, as far as my memory recalls, an absolute shitload of postage stamps of all denominations (sheets and books), pension books, postal orders, and a raft of paperwork from which I deduced that the contents were destined for a local sub-post-office.
    This was a few years ago when the use of postal orders was much greater than nowadays, and pensions were usually paid in cash over the PO counter, not the paid-into-bank norm that exists today. There were in excess of 100 pension books.
    I didn't add up the value of the stamps and Postal Orders, not wishing to add to the already considerable amount of forensic evidence that I was contaminating the items with.
    God alone knows how this Jiffy bag came to be addressed to me.
    I took it round to the subpostmaster immediately; I was treated with suspicion, and didn't get so much as a thank-you. To be fair, the area concerned is such that anything out of the ordinary would be best regarded as crime-based until proved different.

    This is a bit off-topic, though the same scenario. Apologies for that.
    Last edited by unclealec; 29th April 2021 at 08:04. Reason: Came over a bit confrontational; unintended. Cider.

  34. #34
    You are Horizon, and I claim my £5.

  35. #35
    Grand Master Neil.C's Avatar
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    Quote Originally Posted by McBeardy View Post
    Well I received a thank you letter and Tudor baseball cap, which is ideal as it doesnt have much of a logo and I actually need one!
    Good result!
    Cheers,
    Neil.

    My Speedmaster website:

    http://www.freewebs.com/neil271052

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