EDIT: My original response was a long essay of bitterness.
My own experience of that same AD is completely the opposite. Nothing but wasted time, made to feel like utter scum and spoken to like dirt.
Ruined my perception of the brand, and resulted in me shopping elsewhere at dealers that treat me like a human being. I still buy Rolex and travel to do so, but just because I like the watches themselves and the way they wear