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Thread: VW DSG Gearbox failed yesterday

  1. #1
    Craftsman
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    VW DSG Gearbox failed yesterday

    Hi all,
    My wife has a 2011 VW Golf Tsi with the 7 speed DSG gearbox.
    On the way home last night it seems to have failed completely and left her with no gears at all.
    The RAC chap said itís quite a common thing and after a bit of Googling it sounds like it may be the mechatronic/control unit thatís failed.
    Just wondering if anyone has had a similar issue with theirs?
    Thanks in advance,
    Rob

  2. #2

  3. #3
    Craftsman r.dawson's Avatar
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    I've sold my VW now but was part of a polo forum that was awash with dsg problems.

    Hope you get sorted but main dealer seems to be the way to go

    Sent from my Pixel 5 using Tapatalk

  4. #4
    Journeyman
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    I had a leon 7 speed with a dsg box. Now got a dsg on an ateca great cars both of them. From what iv read you have to change the gear box oil religiously on them. Touch wood never had a problem myself but have read a few stories about them.

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  5. #5
    Quote Originally Posted by UMBROSUS View Post
    I had a leon 7 speed with a dsg box. Now got a dsg on an ateca great cars both of them. From what iv read you have to change the gear box oil religiously on them. Touch wood never had a problem myself but have read a few stories about them.

    Sent from my VOG-L09 using TZ-UK mobile app
    When I asked for a DSG service at Skoda they told me it didnít need it as itís a sealed unit. I didnít question them as it saved me money!

  6. #6
    Master
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    You do have to service the religiously but if you are lucky itís just the mechatronics at fault and not the box, my mk5gti is 15 years old now with dsg and never missed a beat but also never missed a service either

    Bad luck and no fun having a box full of neutrals


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  7. #7
    Craftsman
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    Thatís unfortunate. Itís a well known issue with the DSG gearbox, and as a result Iíve sworn never to buy one again.

    My wife had the same car, 2011 as well. In 2018 the mechatronics unit failed and the quotes we got back were in the £2300-3500 range depending who did the work. After a lot of asking around I found a specialist nearby who repaired it for £1400, but the car just wasnít the same smooth drive as before.

    We did get a 1 year/12k warranty and it was booked to go back into the garage but was stolen the day before it was scheduled to go back in.

    My advice would be to get the job done properly through a dealer or specialist. DSG boxes, whilst brilliant when working are costly to repair and the car is never the same again. Itís going to be costly so be prepared for that.

    Itís not an age related fault either, a work colleague bought a brand new Tiguan in March last year and it was back in the dealers within a few weeks of ownership with a failed mechatronics unit. The car had 1700 miles on it.

  8. #8
    There’s a reason why VW are forced to provide a 10 year guarantee in some countries. The dry DSG boxes with the 7 speed 1.4 petrol engines were the worst.

    Ive driven 10’s of thousands of miles across Australia in the 6 speed wet DSG box, and absolutely loved it, with no issues over 5-6 years. But I guess it’s a very different driving style and much less stress on the gearbox/engine suspension, than any driving I’ve done here or in the UK.
    It's just a matter of time...

  9. #9
    Craftsman
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    Iíve just been down to it, itís waiting at the local garage at the moment and it had gears again?
    There is a flashing spanner in the cluster though so have left it there and will speak to them
    My poor wife is one of those people who just doesnít have any luck with cars!
    I bought the Blue CLK from sales corner last week and have still got my old car so at least she can get around until itís repaired.
    Thanks for the replyís,
    Rob

  10. #10
    I seem to recall mine had the mechatronics or whole unit replaced under warranty before I bought it. Touch wood itís been flawless and a pleasure to drive. Ours is the 1.4 TSI.

  11. #11
    Master
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    We had a previous 1.4 Q3 DSG box replaced under warranty. It died at around 7 months old on the M1 New Years Day. Luckily the Audi Assist and warranty dealt with it. Though there was a wait for a new gearbox from Spain. When I asked how much an out of warranty replacement was I was told upwards of £5K though they would tend to give you a deal!

  12. #12
    Master yumma's Avatar
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    I had an Audi TT and the DSG box went, also had an Audi Q5 and the TSFi engine died, the wifeís VW Beetle wasnít great for reliability either. Iíll not be buying another VAG Group car again. Iíve owned a stupid amount of cars in nearly 30 years of motoring but every problem car has been VAG.

  13. #13
    Audi do a fixed price oil change for their S Tronic boxes at £249 all in.

  14. #14
    Craftsman
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    Quote Originally Posted by yumma View Post
    I had an Audi TT and the DSG box went, also had an Audi Q5 and the TSFi engine died, the wifeís VW Beetle wasnít great for reliability either. Iíll not be buying another VAG Group car again. Iíve owned a stupid amount of cars in nearly 30 years of motoring but every problem car has been VAG.
    Iíve had VWís all thorough my driving years and havenít done too bad with them until now. I think the most expensive fault so far has Ben a new turbo required. Iíve had Mk1/2/3 Golf GTiís, G60 Corradoís, Sharanís (pesky kids) and also some Audiís and Skodaís.
    I much prefer the older stuff from the 90ís but donít have the time or space atm to keep them running so my present car is a low mileage 2006 Mk1 Skoda Fabia VRS which is ideal for where I live, itís old enough to not worry about too much, narrow for the country lanes, simple so nothing much to go wrong, cheap to run and insure and powerful enough to get past all the quarry traffic and tractors!
    Now Iím thinking to myself, have I done the right thing buying a Mercedes, should I keep the Skoda lol
    I just called the s/h car dealer she bought it from and he knows of a place that rebuilds the mechatronic unit and upgrades some internals etc. He reckons about £900 total so Iíll look into that in Monday too.
    Cheers,
    Rob

  15. #15
    Master
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    Got rid of a 15 plate golf tsi it had the 7 speed dsg box and every so often when in slow moving traffic the car would judder between 3rd and 4th, a gearbox specialist said it was a sign the box was on its way out so I pxed it sharpish if you check out dsg failures on the internet they are sky high when compared with other types of gearbox

  16. #16
    Master
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    Quote Originally Posted by barbusg60 View Post
    Iíve had VWís all thorough my driving years and havenít done too bad with them until now. I think the most expensive fault so far has Ben a new turbo required. Iíve had Mk1/2/3 Golf GTiís, G60 Corradoís, Sharanís (pesky kids) and also some Audiís and Skodaís.
    I much prefer the older stuff from the 90ís but donít have the time or space atm to keep them running so my present car is a low mileage 2006 Mk1 Skoda Fabia VRS which is ideal for where I live, itís old enough to not worry about too much, narrow for the country lanes, simple so nothing much to go wrong, cheap to run and insure and powerful enough to get past all the quarry traffic and tractors!
    Now Iím thinking to myself, have I done the right thing buying a Mercedes, should I keep the Skoda lol
    I just called the s/h car dealer she bought it from and he knows of a place that rebuilds the mechatronic unit and upgrades some internals etc. He reckons about £900 total so Iíll look into that in Monday too.
    Cheers,
    Rob
    If he can do it for £900 go for it I got quoted £1500 for a replacement mecatronic unit,the duel clutch pack can also cause problems and they are £1200

  17. #17
    Quote Originally Posted by Michael 38 View Post
    Got rid of a 15 plate golf tsi it had the 7 speed dsg box and every so often when in slow moving traffic the car would judder between 3rd and 4th, a gearbox specialist said it was a sign the box was on its way out so I pxed it sharpish if you check out dsg failures on the internet they are sky high when compared with other types of gearbox
    Not sure I ever use 4th, 5th, 6th or 7th!

  18. #18
    Master Tifa's Avatar
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    Quote Originally Posted by kungfupanda View Post
    Audi do a fixed price oil change for their S Tronic boxes at £249 all in.
    That's incredibly generous of them for a filter, gallon of oil and a few hours labour.

  19. #19
    Craftsman
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    Quote Originally Posted by Michael 38 View Post
    If he can do it for £900 go for it I got quoted £1500 for a replacement mecatronic unit,the duel clutch pack can also cause problems and they are £1200
    Iíve also come across this site which I think is describing the mechatronic unit, if it is that at fault

    https://www.ecutesting.com/product-c...box/dsg325025/

  20. #20
    Master
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    VW DSG Gearbox failed yesterday

    My golf may have been fantastic but the dsg on my Passat GTE exploded after 7k miles, all sorted under warranty and cars done 21k more fingers crossed many more without issue


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  21. #21
    Master
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    VW DSG Gearbox failed yesterday

    Iíve just bought a Polo GTI with a 6 speed DSG. Genuinely could not believe how smooth the change is although itís not built for slow moving traffic.
    Last edited by Chalet; 28th March 2021 at 18:25.

  22. #22
    Quote Originally Posted by Tifa View Post
    That's incredibly generous of them for a filter, gallon of oil and a few hours labour.
    Six litres of genuine VAG gearbox oil and a filter is circa £150 from EBay. You can probably pay more. So for the extra £100 Iíd rather pay an Audi main dealer to do the gearbox oil change rather than attempt to do it on my driveway.

    As an aside, what in your view would be a reasonable figure for a main dealer to charge then?

  23. #23
    I currently have 3 VWís on the drive - Iíve had a lot over the years and have never had a problem with any of them, in fact I canít remember any ever stranding me. This may be because - much to my irritation - my wife refuses to drive an automatic (we had an auto Volvo and she hated it - she enjoys driving with a regular gear stick) but it looks like it might be the sensible decision as most issues with modern VWís seem to be around the DSG box


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  24. #24
    Quote Originally Posted by Kingstepper View Post

    Different version of the gearbox.

    Seems a lot of failures are down to the main dealers not understanding the process and intervals of the oil and filter change, and then using the wrong oil that's specified for the different versions.

    With, some, as quoted in a previous post, stating they are sealed and do not need doing at all.

    I have have about 5 cars and 4 vans all with various versions of the DSG box, and only had the one ( as linked by the quoted post ) failure, albeit a catastrophic one .

    Despite this, I would have have another DSG equipped car.

  25. #25
    Master
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    Quote Originally Posted by barbusg60 View Post
    Iíve also come across this site which I think is describing the mechatronic unit, if it is that at fault

    https://www.ecutesting.com/product-c...box/dsg325025/
    I looked at ecutesting it was a lot cheaper than a new mechatronic unit but the unit has to be removed from the gearbox strangely enough ecutesting refused to recommend anyone to remove it and no garages near me would touch dsg boxes as they are so complex and the one that would work on them would only fit complete boxes so I gave up and sold the car

  26. #26
    Craftsman
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    https://milta.co/

    This is the place the dealer told me about yesterday

  27. #27
    Master
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    I did a lot of research into the VAG DSG as I really wanted an Audi S5 Converitble, unfortunately after months of hanging out in facebook groups and forums I decided against one as the DSG seems to be so fragile. As has been said servicing must be done religiously and it often is not either due to cost or dealer ignorance about 'sealed gearboxes'.

    The second point of weakness seems to be that they do not like to be left standing for any length of time. Very often the tale would be a car bought from a dealer would have the DSG go bang after a matter of days and during lockdown DGS issues ramped up massively as people were not going anywhere for weeks on end, then taking the car out and bang.

    If I was buying new or before the first gearbox service was due then fair enough but I tend not to do this as i'm a tight arse and hate the depreciation and don't much like leasing either although there is a better argument for it.

  28. #28
    Master
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    Quote Originally Posted by julian2002 View Post
    I did a lot of research into the VAG DSG as I really wanted an Audi S5 Converitble, unfortunately after months of hanging out in facebook groups and forums I decided against one as the DSG seems to be so fragile. As has been said servicing must be done religiously and it often is not either due to cost or dealer ignorance about 'sealed gearboxes'.

    The second point of weakness seems to be that they do not like to be left standing for any length of time. Very often the tale would be a car bought from a dealer would have the DSG go bang after a matter of days and during lockdown DGS issues ramped up massively as people were not going anywhere for weeks on end, then taking the car out and bang.

    If I was buying new or before the first gearbox service was due then fair enough but I tend not to do this as i'm a tight arse and hate the depreciation and don't much like leasing either although there is a better argument for it.
    Bodes well for my Polo GTi that will be sat in Cape Town for a few months when I return to the uk

  29. #29
    Journeyman
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    To be fair unless you are 100% it's another thing to worry about and if anything does go wrong it's a sure fire I knew it moment.

    Sent from my VOG-L09 using TZ-UK mobile app

  30. #30
    Master
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    I run a Skoda Superb as a taxi for 140K before I traded it in for a new one.
    Admittedly I serviced the car religiously including changing the gearbox oil and thankfully it never let me down.


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  31. #31
    Craftsman
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    Itís just been collected so Iíll know tomorrow how much Ďdamageí Iím looking at.
    Fingers crossed itís just the mechatronic unit, if itís the clutches too then Iím not sure what to do.
    Itís a really nice car, candy white estate with 18Ē wheels, tinted glass and alcantara trim and the wife loves it, but would seriously have to think if itís worth spending 2k or more on?
    Fingers crossed...

  32. #32
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    Diagnosis came back today.
    2 fault coded listed against the mechatronic unit.
    Thatís going to cost £900, but after fixing that, it may also need new clutches which will make the cost £1700.
    Apparently there is no way of knowing about the clutches until the mechatronic unit has been fixed?
    Should have stuck to a manual lol
    I just hope the turbo and supercharger are in good order, definitely a simpler car next time!

  33. #33
    Craftsman
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    £900 for mechatronic unit repair, £100 for collection/return and £37 for the local garage to realise they couldnt fix it later, and its back.
    Fingers crossed thats it for now...

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