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Thread: Posting/insuring a watch with Royal Mail

  1. #1
    Craftsman
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    Posting/insuring a watch with Royal Mail

    I sold a watch on Chrono24 (after there was no interest on here) for £1,200.

    I am now arranging for it to be sent today and it looks like Royal Mail would be the easiest option (Special Delivery Guaranteed) as I understand you can just declare the full value and add on compensation cover for this amount should anything go wrong. It’s also fully tracked and signed for.

    Has anyone sent a watch through Royal Mail around this value before?

  2. #2
    I have sent quite a few of that value and more, service was fast, cheap and no problems but I have never had to make a claim for anything over £50 lost in transit so I don't know what they would be like if anything went wrong.

  3. #3
    Grand Master MartynJC (UK)'s Avatar
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    RMSD it one of the remaining great services that RM provides for packages up to 20kg. Do make sure the package is securely packed - if you shake it and you can hear it moving it needs repacking (parcels are thrown around during transit).


    https://personal.help.royalmail.com/...-item-specific

    it’s one of the safest ways to post within the UK.

  4. #4
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    Is there any safeguards I should do before sending in case the buyer says nothing was inside?

    I suppose it’s still based on trust but how much would a video showing the contents before I send go in my favour in case it was a scam buyer and a dispute was raised?

  5. #5
    Master
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    RMSD is a great service, used it loads and only slight issue I've ever had is one parcel being one day late.

    I always use the Special Delivery silver envelope/bags available free from the post office in different sizes. Package well then place in the bag and seal the tamper proof adhesive seal. Makes it really stand out as a special delivery and I feel is a bit more secure.

  6. #6
    Master
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    Quote Originally Posted by Craig View Post
    RMSD is a great service, used it loads and only slight issue I've ever had is one parcel being one day late.

    I always use the Special Delivery silver envelope/bags available free from the post office in different sizes. Package well then place in the bag and seal the tamper proof adhesive seal. Makes it really stand out as a special delivery and I feel is a bit more secure.
    Yes I’d echo the use of the bag

  7. #7
    Master
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    I’ve used this service up to £1500.00 no issues,use plenty of packing round the watch.

  8. #8
    Master huytonman's Avatar
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    Quote Originally Posted by lawler View Post
    Is there any safeguards I should do before sending in case the buyer says nothing was inside?

    I suppose it’s still based on trust but how much would a video showing the contents before I send go in my favour in case it was a scam buyer and a dispute was raised?
    take a video of you packing the watch, clearly showing you sealing it up and the address, make sure to also show the watch condition. I do this regularly now with Ebay sales. If you cant video, take photos.

    Keith

  9. #9
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    Quote Originally Posted by huytonman View Post
    take a video of you packing the watch, clearly showing you sealing it up and the address, make sure to also show the watch condition. I do this regularly now with Ebay sales. If you cant video, take photos.

    Keith
    I will do thanks

    Interestingly even with this, the buyer could argue it wasn’t in the packaging

    The only way around this would be asking them to video when received opening it but even then it’s down to them not having tampered with the package in advance

    I’m just a massive cynic and always looking at what could go wrong, especially if it’s with someone I’m not aware of (at least on the forum it is much less likely to happen and trust isn’t usually an issue at all)


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  10. #10
    Master
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    Goes without saying I am sure but don't accept PayPal for the watch. Scammers charter.

    Sent from my SM-G920F using Tapatalk

  11. #11
    Quote Originally Posted by huytonman View Post
    take a video of you packing the watch, clearly showing you sealing it up and the address, make sure to also show the watch condition. I do this regularly now with Ebay sales. If you cant video, take photos.

    Keith
    Never seen the point of this - what’s to stop you then opening and repacking w/o watch?

  12. #12
    Master PhilipK's Avatar
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    Quote Originally Posted by Craig View Post
    Package well then place in the bag and seal the tamper proof adhesive seal.
    Just to be pedantic, it's a tamper evident seal, not a tamper proof one (i.e. it will show if the package has been tampered with, but it doesn't do anything to prevent the tampering occurring). It's a "detective" security control rather than a "preventative" one.

    Quote Originally Posted by huytonman View Post
    take a video of you packing the watch, clearly showing you sealing it up and the address, make sure to also show the watch condition. I do this regularly now with Ebay sales. If you cant video, take photos.
    Utterly pointless - it proves nothing.

  13. #13
    Unless someone has made a claim I don't think they can truely recommend this service - all couriers are fine when things work perfectly !

    I've used Recorded/Signed for and the compensation is USELESS !
    RM terms are that you have to PROVE what the item cost you, and they will only cover you for that value.
    The price you sold it for has no impact on this.

    Clearly those terms may be just fine in this case, but...

    The info is out there if you search.

  14. #14
    Quote Originally Posted by Gren View Post
    Unless someone has made a claim I don't think they can truely recommend this service - all couriers are fine when things work perfectly !

    I've used Recorded/Signed for and the compensation is USELESS !
    RM terms are that you have to PROVE what the item cost you, and they will only cover you for that value.
    The price you sold it for has no impact on this.

    Clearly those terms may be just fine in this case, but...

    The info is out there if you search.
    Years ago I sold a Bell-matic case back to a guy in the UK and posted it first class recorded and it never arrived, no problem its insured, so I got in touch with RM and they would only compensate for the loss if I could supply the original receipt from when the part was originally sold in 1968, I gave up and I think the response from RM was to make you think lifes to short to mess about like this for £30 and hope you would go away.

  15. #15
    Grand Master MartynJC (UK)'s Avatar
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    Quote Originally Posted by Gren View Post
    Unless someone has made a claim I don't think they can truely recommend this service - all couriers are fine when things work perfectly !

    I've used Recorded/Signed for and the compensation is USELESS !
    RM terms are that you have to PROVE what the item cost you, and they will only cover you for that value.
    The price you sold it for has no impact on this.

    Clearly those terms may be just fine in this case, but...

    The info is out there if you search.

    From RMSD site:

    Seems the lower limit is the market value of the item (I guess, may differ from the sale price and needs to be proved somehow) and also depends on the maximum cover purchased..

    Special Delivery Guaranteed by 9am®
    Special Delivery Guaranteed by 1pm®


    The LOWER of:

    • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or
    • £750 or the maximum amount of additional compensation you have paid for (whichever is the higher).
      The sterling equivalent value of foreign exchange bank notes or traveller’s cheques which you include in an Item will be the value worked out at the date you give us that Item and will apply until the later of the date we deliver the Item or the date we settle any claim you make.



  16. #16
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    Quote Originally Posted by MartynJC (UK) View Post
    From RMSD site:

    Seems the lower limit is the market value of the item (I guess, may differ from the sale price and needs to be proved somehow) and also depends on the maximum cover purchased..

    Special Delivery Guaranteed by 9am
    Special Delivery Guaranteed by 1pm


    The LOWER of:

    • The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or
    • £750 or the maximum amount of additional compensation you have paid for (whichever is the higher).
      The sterling equivalent value of foreign exchange bank notes or traveller’s cheques which you include in an Item will be the value worked out at the date you give us that Item and will apply until the later of the date we deliver the Item or the date we settle any claim you make.


    Market value is very subjective with watches, especially vintage...

    Well it’s sent now (compensation for full ‘value’)

    Let’s see what’s happens...


    Sent from my iPhone using Tapatalk

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