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Thread: Forgotten Password, don't receive reset email

  1. #1
    Master
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    Forgotten Password, don't receive reset email

    Any tips as to what I am doing wrong?

    I follow the steps, but just don't receive the reset password link.

    Am now only logged in on my Mac, I only seem to get 1 login attempt before I have used up all my tries - all very frustrating.

    Thanks!

  2. #2
    Grand Master MartynJC (UK)'s Avatar
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    I had the same issue. Eddie reset my password after I send a PM and emails. I think I sent too many emails so do be patient.

    Now I dare not reset my password!

  3. #3
    Master
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    Cheers, assumed it would be automated, wishing I never logged out!

  4. #4
    Grand Master MartynJC (UK)'s Avatar
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    Quote Originally Posted by Mj2k View Post
    Cheers, assumed it would be automated, wishing I never logged out!
    it is automated. But we never received a password reset after changing my email address. I don’t know if that applies to you?

  5. #5
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    Quote Originally Posted by MartynJC (UK) View Post
    it is automated. But we never received a password reset after changing my email address. I don’t know if that applies to you?
    Email has remained the same, so have just forgotten my password.

    The Mac has 2 stored passwords, neither of which work for me & now tapatalk has had a wobble so cannot use that either.

    Oh well, no rush, will wait for a dull conference call and pm Eddie for his help.

  6. #6
    Grand Master PickleB's Avatar
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    You say that you didn't receive the reset email. It might be worth having a look in the spam folder to see if it's been dumped there.

  7. #7
    Grand Master wileeeeeey's Avatar
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    Try seeing if you saved the password on your Mac in Safari or Chrome. Might be easier.

  8. #8
    Master
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    Quote Originally Posted by PickleB View Post
    You say that you didn't receive the reset email. It might be worth having a look in the spam folder to see if it's been dumped there.
    Definitely not in there, thanks

    - - - Updated - - -

    Quote Originally Posted by wileeeeeey View Post
    Try seeing if you saved the password on your Mac in Safari or Chrome. Might be easier.
    have 2 passwords, one my user name, the other against my email address & neither seem to work.

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