Fair enough. Hopefully, Citizens Advice guidance will help you to get an acceptable resolution.
FWIW, I've used airport 'valet' parking a lot over the years and have developed the strategy of photographing my car before handing it over (even if they photograph it themselves). The only one I've never had anything other than 100% satisfaction with is https://www.ilovemeetandgreet.co.uk, all others have ranged from 'pretty good' to 'never again'.
R
Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.
The WokeWaffen have arrived.
As a semi-aside, how does that work? I mean, if one is a nonentity with 20 mates as followers as opposed to a VIP with thousands, how does one turn an angry tweet into a campaign? It's a genuine question as I don't use Twitter, but as others have said it's tempting to do so if there is a meaningful angry-consumer purpose to it.