"That's not my watch."

"Sir, the Air-King-Date you pawned was uniquely numbered, as recorded on consecutive pawnbroking agreements, signed by you. The case number of this watch matches, which confirms that it is yours."

"But mine had a very rare World War II dial, so you must have changed it."

"Sir, your watch dates from the mid-1970s and so was never fitted with a World War II dial, whatever you might mean by that."

"But my watch didn't have that dial."

[ a short delay ]

"Right, sir, here is the colour image taken of your watch at the time you brought it in. This is one of a number of things we do to protect ourselves from any erroneous claim that we have changed an item. As you will see, it clearly shows that the watch came to us with exactly the same dial that is fitted now."

"You can twist things however you like, but you'll be hearing from my solicitor."

"We look forward to his correspondence with interest."