Looking to post a watch within the UK above normal RMSD limits.
Secursus has been mentioned to me and from their website it looks quite straightforward. Post using RMSD get the tracking number and insure before the end of the day ?
Anyone had any experiences of using them or other suggestions ?
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I used them for the last watch i sold on here
Very straightforward and would use again
Takes away that bit of uncertainty if you post high value items
But proof of the pudding will be when you make a claim
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Same here. Shipped with UPS, insured with Secursis to The Netherlands. Cover for £4.6k cost me about £35 if I recall correctly (June 2020).Originally Posted by scooby
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Used them this week - flawless service and very clear instructions over packing. Sent a watch at over £5k which cost around £35 to insure.
I used RMSD and paid for my RMSD label online for drop off only at the post office. Advantage of that was I didn't have to say what was in the parcel. Secursus are very clear about that - do NOT give away what is inside in any way. Photograph it as you pack it. Make sure the recipient knows what to do if it looks damaged in any way. Not following these rules could make a claim tricky.
In case you haven't seen this page: https://www.secursus.com/prepare-your-package.php
I've been telling the Post Office it's a scientific measuring instrument for years - not lying is it
So how does it work, send the item by RMSD then register that parcel online and pay the fee?
Yup - send by RMSD. Insure on the secursus by midnight that night. Done - full cover for loss (so long as you have a photo trail, do NOT declare contents or value on the parcel).
Sorry John, just to be clear, you need to sign up to Secursus (effectively create an account with them) in order to book the parcel in?
You sign up for an account with Secursus - you can do that now. Then, as you send each package (by whatever courier you choose off their list), you just log into your Secursus account and buy the insurance for that package. You need the RMSD tracking ID when buying the insurance - so for me, I bought the RMSD at home on the laptop and then insured straight away. I then dropped the box off the following morning to the post office. Quick scan.. away it went, no money handed over.
FAQ has most things covered: https://www.secursus.com/faq.php
Oh... and I know many will mention "Infosure" or some fella called jerome?.. Well I tried to email him and his company many times last year to open an account and get cover. I had ZERO response so wouldn't touch them with a barge pole. Imagine losing a valuable watch... in a panic and not even being able to raise the insurer. Nightmare.
Thanks guys. It does look really straight forward and price seems good
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2 points to highlight.
1. Use rigid packaging. Their T&C's page states no jiffy bags or equivalent.
2. Hermes is the 1 exception.... With a €1k cap on insurance.
I’ve used them a few times too now. Very easy. As others said, key is to use new rigid packaging on the outside with a bubble wrap or similar layer around the watch box inside. Take lots of pictures of the package and be vague with the carrier about the contents...
Whether they are actually any good will only be known if a claim is made.
Excellent stuff, looks like the days of putting an expensive watch in the post and taking the gamble are coming to an end. Good timing as well as I might be listing a couple of expensive watches when they return from being serviced.
So Seadweller posted RMSD this lunchtime. Insurance sorted with Secursus and was really straight forward to organise.
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About to use them as well for a high value watch to Denmark. Seems straightforward to use so hopefully no issues... but like you all have said, still yet to see how they handle a claim.
I used them - thought it was good, no issues.
Sent from UK to Denmark
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Which service did you use, Royal Mail International Tracked and Signed For?
I think it was, yes.
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Just bumping this as have a quick question about using RMSD with Secursus for posting abroad. I know you put £0 for value of your item when booking through RMSD but it then again asks for a value of the item for customs use. Do I put £0 again for this?
Thanks.
Just bumping this. I’ve tried to do a search on watch insurance and not got a lot come up - can’t be doing it right. Anyway I’m tentatively considering selling a couple of my watches and want to make sure they are insured properly if I sell them. Secursus seems to be a good option, but I wonder if anyone recommends any other companies so I can compare them? Value wise I’m unsure as haven’t decided what, if any, I’m selling but between 10k and 20k. Cheers.
How good they are depends on what they do if you need to claim although the web interface is also important as it needs to be easy to set up.
If the goods arrive safely and on time then that is down to the carrier and nothing to do with the insurer.
A friend owns a jewellers and they have an all cover policy for anything up to £25k but they have to use RMSD presumably because the insurer knows that they are very reliable.
In 10 years using RMSD he has never had to make a claim on anything sent within the UK
Secursus allows an individual to get the same sort of cover but the choice of carrier is still very important
I use Inforsure with RMSD
I used them this week with DHL (a return of one of the other half’s handbags - which is worth more than any watch I own!). As above, all quite straightforward - I’ve not had to claim from them (yet) though. I’ve taken loads of photos showing the item itself, then putting it into the dust bag, then the official box, then wrapping, then a larger cardboard box as their t & cs require photos.
Point of the post though - DHL’s home collection service is great. Took thirty seconds between them arriving and the whole thing being done. I was expecting all sorts of forms or photos or signing those new electric hand held things, but none of that. Booked a slot online nice and easily as well. With lockdown this is the first time I’ve used that sort of service but I’d use it again, very convenient.
Last edited by Aggy; 12th January 2021 at 08:54. Reason: Typos
I've used Secursus and followed their 'sending a parcel' instructions but not had to make a claim, which is really the acid test for online insurance. I seem to recall reading comments on here recently from someone about a friend who was making a claim with Secursus or Infosure and it was proving to be a hassle (I might have remembered that wrong but maybe worth a search to check and see if there was an update).
Edit - think it was here and a sale invoice was recommended. https://r.tapatalk.com/shareLink/top...ink_source=app
I can relate to not wanting to increase the total invested in watches but recall your stunning collection included a couple of newly acquired 'desirable' Rolex so it's a shame if they mean you have to move on older watches you really like.
Last edited by deepreddave; 12th January 2021 at 09:21.
That makes sense. My first decision is to decide what I actually want. Well I know what I want - one of two full gold AP's that I tried on a year ago but won't be spending that sort of money! I find the Day Date is growing on me more and more. It's not a watch I'd ever have considered before. Rose gold Daytona on bracelet. Depends whether I could get from an AD, more importantly whether I could try them on.
Thanks. I have 3 watches that I wouldn't sell full stop, which are my Daytona, Pepsi and Skydweller, so it makes it slightly easier. I also wouldn't sell my AP unless getting another AP. I also have a sub that I've not included so that may go. The SD is another option and I've even considered the VC, but that's me being silly I think. Chances are I'll do nothing at all. If there's a 10% or more price rise, that will end it anyway.
Gold models are getting harder to come by as they are selling as fast as SS which I found a bit surprising but that is ten works we live in. I am awaiting for a piece now. I have used parcel pro and Secursus and touch wood never had to make a claim.
Used them before Christmas 5k watch up to Glasgow. Used RMSD £14 to post then Secursus £24 will definitely use again, as said piece of mind
So ... if I want to ship a watch value e.g £2500 via RMSD and I take out SECURSUS cover for same amount, I need only use RMSD for lower tier £500 value ... because no claim would be made to Royal Mail in event of loss ... because that would be 'double indemnity' . In effect, I'm only using RMSD to ensure next day delivery but with no compensation insurance via Royal Mail ... all compensation in event of loss is covered and paid by Secursus.
dunk
"Well they would say that ... wouldn't they!"
I’ve used them three times now with no issues. However, the true test of their service would be if someone had to claim
I signed up for Secursus a while ago but haven't used it yet.
Logged in yesterday to check over my account as I have a shipment to insure, and all the values and prices are in dollars - US, I suppose.
Looking at the website without logging in, prices etc. are stated in GBP, but as soon as I'm logged in, it's all preceded by a '$'.
I've double-checked everything to make sure I didn't somehow choose the wrong currency or set my location to the US or something. There's no currency setting and this issue isn't covered in the FAQs.
Is this the same for everyone?
Before logging in:
After logging in :
Answering my own question, it looks like this is peculiar to my account as I've just set up a new one and everything is stated in GBP when I'm logged in to it.
Scursus have yet to reply to the email I sent them yesterday querying this.
Weird indeed. Just checked mine and it's in ££ after log in.
When you opened your original account, were you by any chance using a private or work VPN? It might have shown your IP address as US-based and therefore your account is setup that way. This might explain why it appears UK-based initially but changes once you login.
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Thabks for chipping in - I did consider that, but I don't think so.
I set the account up some time ago but haven't needed it until now - I don't remember where I was when I did it, so it's possible, but unlikely I think.
The new account set up today is all correct anyway so I've asked Secursus to delete the original.
I am about to use this service. So I will report back how it goes, using RMSD with Sercus on top. One note. I am sending an Omega to STS to be serviced. And the label/address says Swiss Time Services. Would this fall under the 'giving away the contents?' not literally, but you could work it out.
Would it be 'safer' to change the address to STS?
Secursus do like one to make sure nothing on the package indicates the contents, which can be a problem because Customs labels attached ask for a description of the contents of the package, I have just used them for a watch going to the USA so will report back in due course.
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