AD where I purchased my ND from emailed me on Tuesday - looks like the standard mail to any previous Rolex customer, offering ‘ We kindly ask if you would like to register your interest, (for up to two Rolex timepieces)’
So today I called in today, manager who I had emailed Tuesday evening was off!
A member of staff let me in, mentioned the overwhelming interest & that book was probably full, I showed him the email chain from Tuesday with manager so he took my details down on a form.
I decided to go for either or both the new ND or Green Sub, during the process he noticed my ND on my wrist & confirmed it was purchased in 2016 from them.
During the visit we looked at other models in the range & had a generally long chat about likes & dislikes of the various combinations of the brand. When I arrived home he had emailed me & copied in the manager as promised. Looking at his signature on the email this fellow was not one of the sales assistants but the MD, so our time can be taken one of two ways. Hopefully he sees me as an enthusiast who enjoys the brand & not a chump looking for a quick profit