Indeed. :-(
I was hopeful yesterday evening. Now I'm losing hope again.
Thank you to everyone who has commented here. You've given me some great advice. If only the system worked as it was supposed to.
One thing I can say is: If you have any dealings with care packages or looking after someone, or you are the person who needs help, then it is critical to keep in touch with all your contacts regularly: GP, social services, OT, district nurses, etc. Make sure they all know how things are. Do NOT tell them that everything is fine or you're coping (even if you are) since they will lose interest. Both my mum and I made this mistake.