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Thread: Anyone had THE call

  1. #201
    Quote Originally Posted by bokbok View Post
    they still trying to get money in while closed. you won't see them sat in windows as they don't put them in windows if they do have them in the back.

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    My point is When they do open and they are in stock not selling they will be in the windows.

  2. #202
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    Quote Originally Posted by Happyal View Post
    Just had an email from Goldsmith for a None date Sub. They want 100% up front and collect after the lockdown.

    I'm thinking about it now but I think I will go for it.
    I'm wondering if Rolex UK have permitted ADs to promise models in order to get some emergency income, intending to distribute some / more to those ADs as soon as they can. People keep saying they want to see completed warranty cards - has anyone done so?

  3. #203
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    Quote Originally Posted by boring_sandwich View Post
    Why when all of a sudden there seems to be a glut of them appearing and being offered to people
    Because the grey dealers are closed?

  4. #204
    Quote Originally Posted by Boss13 View Post
    Because the grey dealers are closed?
    Are grey dealers not offering below retail on most of the models now? If so then all the back door trading and flippers will be gone.

  5. #205
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    Quote Originally Posted by boring_sandwich View Post
    Are grey dealers not offering below retail on most of the models now? If so then all the back door trading and flippers will be gone.
    yes they are on buying in not selling thou

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  6. #206
    Craftsman petay993's Avatar
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    This Rolex hype has bitten deeply with a lot of people. When they are offered a "hard to get" piece they still feel a strong compulsion to buy it (and I include myself in this) not perhaps fully appreciating that things are in the process of changing, significantly.

  7. #207
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    Quote Originally Posted by boring_sandwich View Post
    Are grey dealers not offering below retail on most of the models now? If so then all the back door trading and flippers will be gone.
    Traders are still offering above retail for some sport models. Think it was £9k for LVc/BLNR, £10k for BLRO. Some other models like the CHNR won’t fetch above new RRP.

  8. #208
    Quote Originally Posted by cheesycake7 View Post
    Traders are still offering above retail for some sport models. Think it was £9k for LVc/BLNR, £10k for BLRO. Some other models like the CHNR won’t fetch above new RRP.
    I would be interested to know which dealers are still paying above retail?

  9. #209
    Craftsman petay993's Avatar
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    Quote Originally Posted by boring_sandwich View Post
    Are grey dealers not offering below retail on most of the models now? If so then all the back door trading and flippers will be gone.
    Either that or consignment only.

  10. #210
    Grand Master Wallasey Runner's Avatar
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    Who knows, in two or three years time you could be standing outside a Goldsmiths with a window full of the latest sports models all available today at list price - like it was years ago.

    I hope it happens.

  11. #211
    Quote Originally Posted by Wallasey Runner View Post

    I hope it happens.
    +1

  12. #212
    Quote Originally Posted by boring_sandwich View Post
    I personally don’t see why anyone would rush in to purchasing at the moment.

    It’s quite obvious they are being turned down by a lot of people so when the stores do open I imagine they will be available from the AD windows and maybe even with a small discount.

    I think the clever money will hold out.
    It was only a few months ago(now seems like a lifetime ago) people were having FOMO of Rolex putting their prices up 5% and buying anything the agent had available(like the Gold yachtmaster that ended up on s/c that was bought on fomo that they couldn't really afford).

    Now people are declining SD43/rootbeer (obv grey dealers are paying well under list and pre owned ones fall below list price, so demand now dries up)

    Now people are declining Subs.

    Anyone want to hazard a guess how long before people start telling agents they no longer want a GMT pepsi/ batgirl when they receive the call?

  13. #213
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    Quote Originally Posted by jonny View Post
    It was only a few months ago(now seems like a lifetime ago) people were having FOMO of Rolex putting their prices up 5% and buying anything the agent had available(like the Gold yachtmaster that ended up on s/c that was bought on fomo that they couldn't really afford).

    Now people are declining SD43/rootbeer (obv grey dealers are paying well under list and pre owned ones fall below list price, so demand now dries up)

    Now people are declining Subs.

    Anyone want to hazard a guess how long before people start telling agents they no longer want a GMT pepsi and batgirl when they receive the call?
    well I won't refuse a pepsi or Daytona or blue sky dweller 3 super hot watches folk getting at Rrp won't refuse

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  14. #214
    Quote Originally Posted by bokbok View Post
    well I won't refuse a pepsi or Daytona or blue sky dweller 3 super hot watches folk getting at Rrp won't refuse

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    I think the Daytona will always be exclusive but the rest are just mass produced run of the mill watches that have been hyped up on different platform over the past 4 or 5 years.

  15. #215
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    It is interesting times for sure. I think if WoS had offered me a GMT i would have struggled to turn that down as really want one of those (As apposed to the non date sub) and I would more likely want to keep that one.

    The chap who said he was the branch manager did say in a message to me that i would have to show previous history of buying Rolex watches, of which the non date could be one of them in order to secure a GMT.

    I checked on eBay and it doesn't look like 114060's are going quickly at the moment.

  16. #216
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    Quote Originally Posted by s1wnw View Post
    It is interesting times for sure. I think if WoS had offered me a GMT i would have struggled to turn that down as really want one of those (As apposed to the non date sub) and I would more likely want to keep that one.

    The chap who said he was the branch manager did say in a message to me that i would have to show previous history of buying Rolex watches, of which the non date could be one of them in order to secure a GMT.

    I checked on eBay and it doesn't look like 114060's are going quickly at the moment.
    to be honest nothing moves quick on eBay

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  17. #217
    Journeyman SteveM112's Avatar
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    It’s certainly going to be interesting in coming months/years what with all the wishful thinking about seeing pieces back in the windows of our local ADs
    But I think you are all forgetting the one major driver for these pieces in recent years has been the emerging markets China and others who crave these perceived luxury goods..
    Are the millions of tourists going to continue to come to the UK with their very favourable exchange rates let alone the 20% VAT return on all purchases
    On a recent trip into London to collect my latest purchase in the private collection rooms they were full of families from the East buying not one but several pieces that were simply not available to you and I and their spend was mind blowing.
    Yes short term ADs are shifting stock clearly held back from us to release some cash flow but long term I see business as usual with just a correction on the overheated overhyped pieces which was happening before the C-19 struck..
    Only time will tell where it all ends up and I hope the hype subsides but I won’t be holding my breath..


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  18. #218
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    Quote Originally Posted by boring_sandwich View Post
    I would be interested to know which dealers are still paying above retail?
    Alan Hazel in Facebook groups. He’s also famous for listing Ryan’s Chnr sold on in SC here. He’s been buying sports models and selling them for a quick grand or two profit. Has plenty of worshippers/customers in Facebook group praising his ‘exceptional’ service by delivering in this climate.

    I’m just an observer!

  19. #219
    Quote Originally Posted by cheesycake7 View Post
    Alan Hazel in Facebook groups. He’s also famous for listing Ryan’s Chnr sold on in SC here. He’s been buying sports models and selling them for a quick grand or two profit. Has plenty of worshippers/customers in Facebook group praising his ‘exceptional’ service by delivering in this climate.

    I’m just an observer!
    So he is paying over retail to buy in? If so think it’s far to assume he won’t be in business a lot longer!

  20. #220
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    Anyone had THE call

    Quote Originally Posted by cheesycake7 View Post
    Alan Hazel in Facebook groups. He’s also famous for listing Ryan’s Chnr sold on in SC here. He’s been buying sports models and selling them for a quick grand or two profit. Has plenty of worshippers/customers in Facebook group praising his ‘exceptional’ service by delivering in this climate.

    I’m just an observer!
    I’ve been following his listings for several months now and you are right he does seem to have a faithful following and has built up a good name on the Forums having been a dealer for many years and comes across as trustworthy it makes you wonder is he getting stock direct from ADs he boasts he can get anything and in the past insinuated that pieces were coming direct from these sources..ie A preferred client. I guess happy to pay ADs a drink to obtain these watches..


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    Last edited by SteveM112; 21st April 2020 at 21:27.

  21. #221
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    Quote Originally Posted by SteveM112 View Post
    I’ve been following his listings for several months now and you are right he does seem to have a faithful following and has built up a good name on the Forums having been a dealer for many years and comes across as trustworthy it makes you wonder is he getting stock direct from ADs he boasts he can get anything and in the past insinuated that pieces were coming direct from these sources..ie A preferred client. I guess happy to pay ADs a drink to obtain these watches..


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    The speed at which he gets the new watches in, I can’t see how he’s not getting them from an AD.

  22. #222
    Quote Originally Posted by Boss13 View Post
    I hope you can get comfortable with the payment and go for the SD43. It is a great watch, i know you spoke about it on here before. I picked it up in Jan and I think it is now my favourite watch in my collection. The size really is not an issue and it just works, fantastic proportions! Good luck with it.
    I've tried it on quite a few times in WF along with the D-Blue while wearing my 114060 ND Sub and I think it's such a good watch. I could do without the Cyclops and would like something extra for the bigger case (DSSD clasp, higher depth rating) but overall I can't wait. Will probably need to sell something when it comes in so hopefully I don't get done over on that.

  23. #223
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    I think we'll see significant changes on the Rolex front, economies world-wide are going to be hit by the coronavirus crisis, the number of people who could afford to pay over the odds for the so-called 'hot watches' will be significantly fewer and that'll be enough to tip the supply/demand situation back towards normality. It'll also take those out to make quick money out of the game.

    I think the world will be a different place for a while, items like classic cars and high-end watches (ie stuff we don't really need) will be hit and it'll be the expensive stuff that takes the biggest fall. Can`t say it bothers me, I paid a strongish price for a used OP36 last year and I guess that may be worth slightly less, but not enough to worry me. If people are that concerned about the value and potential losses on a watch maybe they shouldn't have bought it?

  24. #224
    Journeyman SteveM112's Avatar
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    Quote Originally Posted by crispyshark View Post
    The speed at which he gets the new watches in, I can’t see how he’s not getting them from an AD.
    The problem is does anyone really care apart from those who can’t get a watch, are Rolex concerned I’m not sure they are..
    The brand has never been more popular with even the Datejust now being a wait list piece..

    It would be easy for Rolex to buy up these pieces and do a paper chase and who was the original buyer..but why would they,
    We all know the high street jeweller who lost their franchise being rumoured watches were going out the back door to these so called “preferred clients “
    The smaller AD is just maximising his profits on watches that are not as available as you may think.


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  25. #225
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    Quote Originally Posted by boring_sandwich View Post
    I am fairly certain pieces were kept back all along as sweeteners for certain clients and to also drip feed into the grey market.

    In the AD’s safe!

    A few years ago I was offered a Daytona ceramic immediately provided I spent upwards of 30k on a precious metal watch.
    I was told my my local AD, that even if I did spend 30k on a PM Rolex (which I was considering, and had purchased from them in the past), they would not guarantee me a Daytona at any point in the future...

  26. #226
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    Quote Originally Posted by boring_sandwich View Post
    So he is paying over retail to buy in? If so think it’s far to assume he won’t be in business a lot longer!
    I doubt it if I’m honest. It seems like he has a very good ‘rate of stockturn’. New watches available every day or every few days which is sold on Facebook.

    What I would be more interested in though, is his company’s accounts when he files his annual return. Wonder how many of these sales actually go on there ;)

    Quote Originally Posted by SteveM112 View Post
    I’ve been following his listings for several months now and you are right he does seem to have a faithful following and has built up a good name on the Forums having been a dealer for many years and comes across as trustworthy it makes you wonder is he getting stock direct from ADs he boasts he can get anything and in the past insinuated that pieces were coming direct from these sources..ie A preferred client. I guess happy to pay ADs a drink to obtain these watches..


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    Quote Originally Posted by crispyshark View Post
    The speed at which he gets the new watches in, I can’t see how he’s not getting them from an AD.
    Not directly from ADs (unless they backdate the warranty cards intentionally, he does have some old watches). I think he gets his stock from flippers and people who are desperate for cash - the volume does make you wonder, but he doesn’t have a lot of competition in that Facebook group.

    As far as I know, he’s offering people £9k straight for Batmans (as an example) and quickly flipping it on for £11k ish. And it seems like there are plenty of people both willing to sell to/buy from him.

  27. #227
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    Quote Originally Posted by bokbok View Post
    well I won't refuse a pepsi or Daytona or blue sky dweller 3 super hot watches folk getting at Rrp won't refuse

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    I must admit to not getting the appeal of the Pepsi over the other GMTs
    I don't think the colours on it come up well on the ceramic.

  28. #228
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    Quote Originally Posted by s1wnw View Post
    I got my email confirmation and I have five days to pay for the watch. It asking for the full amount
    Allowing 5 days to pay makes it even more likely they’re not selling actual stock. Surely they’re not calling people only after 5 days for a specific stock watch if payment isn’t received?

  29. #229
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    Quote Originally Posted by Jobbo View Post
    Allowing 5 days to pay makes it even more likely they’re not selling actual stock. Surely they’re not calling people only after 5 days for a specific stock watch if payment isn’t received?
    5 days is a reasonable period for a transaction to be completed.

    It’s not like this is the only watch that they are selling and have to wait 5 days for an answer...

    Who knows though...

  30. #230
    Journeyman SteveM112's Avatar
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    Anyone had THE call

    Quote Originally Posted by cheesycake7 View Post
    I doubt it if I’m honest. It seems like he has a very good ‘rate of stockturn’. New watches available every day or every few days which is sold on Facebook.

    What I would be more interested in though, is his company’s accounts when he files his annual return. Wonder how many of these sales actually go on there ;)





    Not directly from ADs (unless they backdate the warranty cards intentionally, he does have some old watches). I think he gets his stock from flippers and people who are desperate for cash - the volume does make you wonder, but he doesn’t have a lot of competition in that Facebook group.

    As far as I know, he’s offering people £9k straight for Batmans (as an example) and quickly flipping it on for £11k ish. And it seems like there are plenty of people both willing to sell to/buy from him.
    ADs selling direct to the Grey market and preferred clients is nothing new only difference in recent years the ADs are selling at a premium not at discounts which in turn are passed on to the public..

    Until very recent times your AD didn’t need your money he had lots of willing preferred outlets willing to pay a premium for these hyped pieces.. now the grey market is in limbo ADs are now calling customers on their imaginary wait lists offering maybe a promise or genuine held back stock just trying to stay afloat..
    The warranty card isn’t an issue the cards ADs register with Rolex on the day of sale for the 5 year warranty to begin and with random serial numbers make it impossible to date them accurately.


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    Last edited by SteveM112; 22nd April 2020 at 08:57.

  31. #231
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    ^ So it’s OK for an AD to do this but individuals are warned that if they do this there will be repercussions in terms of ever being able to buy any new pieces? Makes no sense to me at all.

  32. #232
    Quote Originally Posted by SteveM112 View Post
    ADs selling direct to the Grey market and preferred clients is nothing new only difference in recent years the ADs are selling at a premium not at discounts which in turn are passed on to the public..

    Until very recent times your AD didn’t need your money he had lots of willing preferred outlets willing to pay a premium for these hyped pieces.. now the grey market is in limbo ADs are now calling customers on their imaginary wait lists offering maybe a promise or genuine held back stock just trying to stay afloat..
    The warranty card isn’t an issue the cards ADs register with Rolex on the day of sale for the 5 year warranty to begin and with random serial numbers make it impossible to date them accurately.


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    I think most people know and realise that AD's have been selling watches out the back door to preferred customers / mates to make a quick profit for the past 4 - 5 years.

    If there is no longer the demand for these 'hyped' models with people tightening there belts then the flippers will be gone and AD's will have to put the models in the windows.

    When you look at the number of in demand models within the grey market its obvious there never was any shortage of these watches coming through AD's it was just where they were allocated.
    Last edited by boring_sandwich; 22nd April 2020 at 09:16.

  33. #233
    Journeyman SteveM112's Avatar
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    Quote Originally Posted by boring_sandwich View Post
    I think most people know and realise that AD's have been selling watches out the back door to preferred customers / mates to make a quick profit for the past 4 - 5 years.

    If there is no longer the demand for these 'hyped' models with people tightening there belts then the flippers will be gone and AD's will have to put the models in the windows.

    When you look at the number of in demand models within the grey market its obvious there never was any shortage of these watches coming through AD's it was just where they were allocated.
    I hope you are right and people have woken up to the appalling way your AD had been treating even its most loyal of customers.. and their complete manipulation of the markets with false rumour and hype all fuelled by short term greed.
    the whole act of withholding warranty cards to create the illusion that they actually are concerned about flippers a market which they themselves had created and happily supplied until now.
    And now the grey market is in limbo who do they turn to trying to stay afloat.. yep the gullible Joe Public..offering them a promise of a piece in normal circumstances they wouldn’t be considered for with their imaginary wait lists.


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  34. #234

    Just had the call...

    Just had the call for a Submariner Date, I wanted a non-date version back in August 2019. Don't really want the Date version but if I did it's in stock.

  35. #235
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    Quote Originally Posted by Litcan91 View Post
    5 days is a reasonable period for a transaction to be completed.

    It’s not like this is the only watch that they are selling and have to wait 5 days for an answer...

    Who knows though...
    It's a perfectly reasonable timescale normally, but if you're offered an opportunity to buy a specific watch from stock, failing which it'll be offered to the next person on the list, it's way too long to pass the opportunity down the line. Which leads me to think it's not a watch from stock which is being offered. That, and the fact that elsewhere I've seen it quoted that you can collect within 30 days of the store reopening; that's plenty of time for a delivery from Switzerland.

    If it's not existing stock then there's absolutely no way you have any claim on a physical watch if WoS were to become insolvent. Together with the uncertainty over s75 protection (and it's not clear-cut, no matter how much people want it to be - this isn't WoS's usual payment processor, as far as I'm aware) anyone paying 50-100% of the price is taking a risk with their money. I'm not suggesting that WoS are insolvent, but this isn't over yet and no company is immune from cashflow difficulties.

  36. #236
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    Quote Originally Posted by Hood View Post
    I must admit to not getting the appeal of the Pepsi over the other GMTs
    I don't think the colours on it come up well on the ceramic.
    100% agree with this thought.

    The red looks not deep enough for my preference.

    The Batman works a lot better and yet that combination can look very dark at times .

    For the record I own both and am speaking from direct experience.

  37. #237
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    Quote Originally Posted by Buster73 View Post
    100% agree with this thought.

    The red looks not deep enough for my preference.

    The Batman works a lot better and yet that combination can look very dark at times .

    For the record I own both and am speaking from direct experience.
    each to there own but the pepsi far more in demand that batman so must be more popular

    and I hope to get the Pepsi at Rrp

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  38. #238
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    I don't really go on any of the other forums bar the vintage Rolex but is this practice going on in other countries?
    If so then possibly Rolex themselves offering up a promise of more stock being released to ADs to keep cashflow going.

  39. #239
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    Quote Originally Posted by Hood View Post
    I must admit to not getting the appeal of the Pepsi over the other GMTs
    I don't think the colours on it come up well on the ceramic.
    I'm the same. Have a Black GMT and Sub. I occaisionally have a longing for a Pepsi or a Hulk, but then realise its just because they're "desireable" not because i like them...

  40. #240
    My credit card company have just said I'm covered. I can pay now and even if shops are closed for 12 months and then WoS go bust the CC company will issue me a refund and chase WoS afterwards. 12 months isn't the limit, just an example.

    To the person who commented above about Adyen not being WoS' usual payment processor please don't fill threads with total BS. Unless you know who handles payments for WoS in store (and if it's different at their different companies, especially web Vs in store) you shouldn't be throwing out nonsense with a "as far as I'm aware" caveat -- it's pure ignorance. Adyen also supply POS card machines and retailers don't have to have the same payment processor in store as they do online.
    Last edited by wileeeeeey; 22nd April 2020 at 12:40.

  41. #241
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    Fascinating stuff. Looking forward to some conversations with a couple of dealers when everything reopens. Funds are a problem though as wife’s business has disintegrated over the last few weeks.

  42. #242
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    What none of us knows is what Rolex will do in this environment if a recession happens. They have created an incredible brand and desirability in a very short space of time. They’ve had kudos for years but in the last 3 or 4 years they’ve raised their image incredibly - people paying over double RRP for a Daytona, or hulk or Pepsi is staggering.

    Rolex don’t need to make money like a normal business with shareholders. For all any of us knows they may well hold back production of the ss professional models for a year or two to keep the demand up. Keep the allure going so even if demand drops, certain models will still help create the ‘I want a Rolex and will pay over the odds for it’. Right now it’s all guesswork, but like them or loathe them, they’ve created an amazing image.

  43. #243
    Quote Originally Posted by Devonian View Post

    Rolex don’t need to make money like a normal business with shareholders. For all any of us knows they may well hold back production of the ss professional models for a year or two to keep the demand up. Keep the allure going so even if demand drops, certain models will still help create the ‘I want a Rolex and will pay over the odds for it’. Right now it’s all guesswork, but like them or loathe them, they’ve created an amazing image.
    Im not sure all the Rolex retailers would agree with with what you have written. Rolex have asked Authorised dealers to spend 100k+ on a dedicated Rolex area in each showroom and WoS Group (Goldsmiths , Mappin & webb) have expanded and grown quite a bit in recent years where now Rolex sales now account for 50% of their turnover. Wos group control a huge % of the UK Rolex market and have large say in Rolex distribution. Rolex cutting supply would have a massive detrimental effect on these business, No business would want to deliberately harm their distribution channel during an economic crisis.

  44. #244
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    Quote Originally Posted by jonny View Post
    Im not sure all the Rolex retailers would agree with with what you have written. Rolex have asked Authorised dealers to spend 100k+ on a dedicated Rolex area in each showroom and WoS Group (Goldsmiths , Mappin & webb) have expanded and grown quite a bit in recent years where now Rolex sales now account for 50% of their turnover. Wos group control a huge % of the UK Rolex market and have large say in Rolex distribution. Rolex cutting supply would have a massive detrimental effect on these business, No business would want to deliberately harm their distribution channel during an economic crisis.
    very true that Preston's in Leeds moved to very expensive unit in Victorian quarters plus nice big pile for the a new boutique kit out won't be cheap.
    hate to think what the moving to the new unit and shop fit out cost plus they still have the old one commercial Street

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  45. #245
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    Quote Originally Posted by jonny View Post
    Im not sure all the Rolex retailers would agree with with what you have written. Rolex have asked Authorised dealers to spend 100k+ on a dedicated Rolex area in each showroom and WoS Group (Goldsmiths , Mappin & webb) have expanded and grown quite a bit in recent years where now Rolex sales now account for 50% of their turnover. Wos group control a huge % of the UK Rolex market and have large say in Rolex distribution. Rolex cutting supply would have a massive detrimental effect on these business, No business would want to deliberately harm their distribution channel during an economic crisis.
    Hence why “hot” watches go out the back door or to “preferred clients “ to maximise profits on top of the 37% they are making already on every Rolex sale..


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  46. #246
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    Quote Originally Posted by SteveM112 View Post
    Hence why “hot” watches go out the back door or to “preferred clients “ to maximise profits on top of the 37% they are making already on every Rolex sale..


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    37% margin on EVERY Rolex sale ?

    Really ?

  47. #247
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    Be more than that, much more


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  48. #248
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    Back on topic, I also had “the call” a couple of days ago. To help allay some of the scam concerns (nothing wrong with being cautious, especially these days), here’s what I know:


    - The call I received was from the GM of the branch where I registered my interest. I met that person few weeks before lockdown, who is well aware of my purchase history & interest in watches.

    - Although the call was from a different mobile number to the one on the business card I hold, a subsequent email was in reply to one of my past emails to their work email address (same as the one on business card).

    - The email with payment link came directly from the central/head office. That email address is also legitimate.

    - The payment link is secure and doesn’t look dodgy at all. It has all the correct info and logos.

    - The payment is considered a “deposit” to guarantee/secure the watch and can be refunded at any time if I change my mind.

    - I was assured that once I pay, a physical watch will be allocated to me and it’s mine to collect when the store re-opens. No doubts about further waiting for the watch or chances of it going to someone else. This confirms to me that the watch is already in their possession (either at branch or at some central location).

    - I was told because I am choosing to pay by credit card, the purchase will be covered by Section 75 if they went under.

    - I called my credit card company, asked them the same question and got the same reply. Regardless of value of purchase and duration of wait.

    - They do not have access to the showrooms/storage so can’t send me a picture of the actual watch or serial number. It isn’t their policy to send picture of warranty card (even if they had access) as it won’t be filled until I collect. It is quite possible they already had it before lockdown and have only offered to me now after others have refused. Although I was told mine was the first name that came to their mind once they found an available allocation, I am neither naive nor easily flattered.

    - Apparently they aren’t allowed to send watches by post/courier as Rolex require them to fill out and activate warranty in the customer’s presence.


    Now I’m not going to pretend that I am completely at peace with making an expensive (to me) purchase at a time like this, which is why I am using my 5 day thinking period. However, given that I have waited 2 years and not planning to flip at least in the short term (if at all), I am more inclined towards pulling the trigger than not.

  49. #249
    Quote Originally Posted by FK77 View Post
    Back on topic, I also had “the call” a couple of days ago. To help allay some of the scam concerns (nothing wrong with being cautious, especially these days), here’s what I know:


    - The call I received was from the GM of the branch where I registered my interest. I met that person few weeks before lockdown, who is well aware of my purchase history & interest in watches.

    - Although the call was from a different mobile number to the one on the business card I hold, a subsequent email was in reply to one of my past emails to their work email address (same as the one on business card).

    - The email with payment link came directly from the central/head office. That email address is also legitimate.

    - The payment link is secure and doesn’t look dodgy at all. It has all the correct info and logos.

    - The payment is considered a “deposit” to guarantee/secure the watch and can be refunded at any time if I change my mind.

    - I was assured that once I pay, a physical watch will be allocated to me and it’s mine to collect when the store re-opens. No doubts about further waiting for the watch or chances of it going to someone else. This confirms to me that the watch is already in their possession (either at branch or at some central location).

    - I was told because I am choosing to pay by credit card, the purchase will be covered by Section 75 if they went under.

    - I called my credit card company, asked them the same question and got the same reply. Regardless of value of purchase and duration of wait.

    - They do not have access to the showrooms/storage so can’t send me a picture of the actual watch or serial number. It isn’t their policy to send picture of warranty card (even if they had access) as it won’t be filled until I collect. It is quite possible they already had it before lockdown and have only offered to me now after others have refused. Although I was told mine was the first name that came to their mind once they found an available allocation, I am neither naive nor easily flattered.

    - Apparently they aren’t allowed to send watches by post/courier as Rolex require them to fill out and activate warranty in the customer’s presence.


    Now I’m not going to pretend that I am completely at peace with making an expensive (to me) purchase at a time like this, which is why I am using my 5 day thinking period. However, given that I have waited 2 years and not planning to flip at least in the short term (if at all), I am more inclined towards pulling the trigger than not.
    A reasoned and factual response unlike many others on here. Thank you.

    Just out of interest, which model are you getting?

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  50. #250
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    Quote Originally Posted by ataripower View Post
    Just out of interest, which model are you getting?
    Oops, missed that bit ... SS Pepsi ... which makes me think times must be tough if they’ve reached that far down “the list” to offer me that model.

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