Reply With QuoteI expect that's exactly why you've not heard back from them.Originally Posted by MikeB687
Has anyone been able to secure a good renewal deal with Sky during the Covid19 crisis? My contract is up and even though we've been with them for over 15 years they won't get near the last deal we agreed to.
I have told them to cancel the lot, TV, BB & Phone and would noramlly expect a call from retentions pretty soon after but so far nothing. I'm holding out but wonder if they're so short staffed by self isolations etc and may not get back to me in time.
I expect that's exactly why you've not heard back from them.
You've got a month before it's cut off, you can always leave it till the last minute and try again yourself.
Depends when you told them to cancel?
I did the dance a month ago, best deal I could get was £6 more than last year's £52, but promised that Aprils yearly increase of my package of £4 wouldn't be added when it was due (checked future bills and it wasn't).
So reasonably happy with that considering the first price they came up with was £92.
it's been difficult
Yeah I need the make the phone call today! Guess i won’t be offered a good deal then!
Check your account on on sky box and also on the website. Offers often appear there, I got the full tv package sports movies box sets etc and a new sky plus hd box for £36 a month
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Check your account on on sky box and also on the website. Offers often appear there, I got the full tv package sports movies box sets etc and a new sky plus hd box for £36 a month
ktmog6uk
marchingontogether!
I was offered a year of sky movies on Now TV for £69.99 last week so signed back up to that
It’s an interesting time with offers seemingly thin on the ground
However, I’d encourage you to shop around
Firstly it’s not always best to have the whole lot in one place
A quick glance at bb switching sites show many giving £100 vouchers as well as competitive prices
Sky tv is a funny one
Ask yourself what you really really need
To me, personally the movie package is poor as if it’s a must have film, a blockbuster, I’ll go to the cinema (pre virus)
Now tv has so many offers
I just picked up 6 months entertainment pack free having renewed my house insurance via confused.com
Also if you cancel now tv via the screen, it always throws up a much cheaper price
Sports..... tough one
I’m a big horse racing fan, I get sky racing in my basic sky package
I dumped the full sports package
If you gamble, a lot of games are streamed online once you place a bet
But it’s down to choice, some people think it’s all a faff, I enjoy getting the haggling gloves and comparison sites on
Look at the overall annual costs to make you open your eyes
Good luck
While it is possible to save a few quid by splitting each part out into separate deals, I found once you added good quality (and wife friendly) hardware into the mix, you were often no better off and had a worse experience.
As much as I dislike the company, the SkyQ box and remote is very good and there are few non-Sky alternatives that don’t cost a fortune, or aren’t slow and clunky to use.
My Sky deal has just come to an end and I am going to have to undertake the usual annoying discussions to get costs down from the significant renewal increases.
Expired Deal £62.50 per month. £44 for Sky TV - Entertainment, Boxsets, Kids, Complete Sports, HD and Sky Go extra and Broadband and Line Rental £18.50.
New Deal £81.00 for the same package. Discounted from £108.00 per month that I have just been charged for being to slow to renew or cancel.
I was wondering if anyone has renewed recently and what they paid. I haven't been through to the retention team just yet but thinking I will cancel and move to Virgin or BT and try them out.
Any feedback on renewal costs would be appreciated.
Just renewed for another 18 months; usual process, just ask to speak to the cancellations / retentions team and skip out the value team which just has "new customer deals"
Once again renewals are for 18 months with a £20 fee for renewing which is apparently non negotiable. So the deal with discounts for a 15+ year customer;
Base package £17 (full price £30)
Sports pack £17 (FP £30)
Cinema £8 (FP £11)
HD £2 (FP £6)
Multi-room £12.50 (FP £14)
Ultra HD free
So £56.50 for TV, without BB or phone as I have a different provider vs £91 full price = 38% discount, but would be 43% without multi-room which isn't discounted much
Not the 50 to 60% discounts available about 3 years ago but about the same price I was paying from 18 months ago.
All that money for 100% repeats , they must have run out of new programs, they should be giving subscriptions back
Don't forget the pause sky sports for free they were doing recently due to no live sport. Reminds me I must check my bill to ensure they didn't charge me!
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I actually cancelled sports rather than pausing it and i probably will not renew this season the same for BT sport ( which i get for £12.49 through Plusnet) let’s see what Pick and the BBC bring to these interesting times.
I FEEL LIKE I'M DIAGONALLY PARKED IN A PARALLEL UNIVERSE
Hadn't checked my direct debits for a while and when I did noticed that my BT bill had risen to £91.49
This is for, telephone unlimited minutes, broadband guaranteed speed of 61/70, unlimited downloads, tv which includes entertainment package, bt sport, kids, multi room and ultra hd.
Called them up and told them I had a mate who had just started working for Sky and he could get me the same package but with sky sports instead of bt sports for 35% cheaper.
Took a couple of days but have just renewed at £59.99.
I suppose you have to be willing to move and as I do have a pal that's started working for Sky, I was.
I found the same with BT. 50% reduction for broadband and line rental once I told them Virgin had just cabled up the area (which is true).
BT will also give you a credit for 50% of the cost of BT Sport but you have to apply for it. Personally I’ve cancelled BT Sport, mainly because we’re realising that we haven’t missed football as much as we thought we would.
With BT were you out of contract?
Yes
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