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Thread: Sinn 3 Week Service turn around

  1. #1
    Master bazza.'s Avatar
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    Sinn 3 Week Service turn around

    My Sinn EZM2 Hydro model was in need of a service and so I posted it of to the Farther land
    on the 5th of the month. Then with the virus happening I didn't expect to see it back any time
    Soon but I had an email though the other day and UPS dropped it of with me today.
    So just 3 weeks I'm impressed

    Here is a video of it https://youtu.be/wXhQDjVzD5M


  2. #2
    Master
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    Impressive. How much was that, Bazza?

    Sent from my CLT-L09 using Tapatalk

  3. #3
    Master bazza.'s Avatar
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    Quote Originally Posted by stefmcd View Post
    Impressive. How much was that, Bazza?

    Sent from my CLT-L09 using Tapatalk
    Was only €270 euro (£250) that included postage to Germany and back from Sinn with there prepaid UOS label

    220 for the service and 50 for the postage

  4. #4
    Master
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    Quote Originally Posted by bazza. View Post
    Was only €270 euro (£250) that included postage to Germany and back from Sinn with there prepaid UOS label

    220 for the service and 50 for the postage
    What was included in that Bazza? :-)

    Sent from my CLT-L09 using Tapatalk

  5. #5
    Master bazza.'s Avatar
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    The EZM2 is a quartz watch but is filled with oil

    Standard overhaul services
    – Cleaning of the movement (incl. disposal of old oil in the case of HYDRO watches)
    – Inspecting of the movement and replacing of worn parts, if technically required
    – Renewing of the battery
    – Adjusting of the movement
    – Cleaning of the case
    – Cleaning and checking of the metal bracelet
    – Repairing of the metal bracelet (if necessary and possible, excl. clasp replacement)
    – Renewing of the seal system (replacing of seal elements if technically required)
    – Filling of the watch with HYDRO oil
    – Checking and restoring of the seal
    – Final inspection

    Here is a link about the watch
    http://www.deskdivers.com/Site/EZM.html
    Last edited by bazza.; 26th March 2020 at 19:33.

  6. #6
    Master
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    Very comprehensive list there! Did they refurb/ refinish the case and bracelet?

    Sent from my CLT-L09 using Tapatalk

  7. #7
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    that is a very impressive turnaround! i am still waiting on a watch i ordered via Jura last month. i have a feeling i will be waiting a while yet...

  8. #8
    Master bazza.'s Avatar
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    Quote Originally Posted by stefmcd View Post
    Very comprehensive list there! Did they refurb/ refinish the case and bracelet?

    Sent from my CLT-L09 using Tapatalk

    To be fair you have to pay more to have the case refinished but my watch didn't need it and the bracelet is sound

  9. #9
    Master
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    Quote Originally Posted by bazza. View Post
    To be fair you have to pay more to have the case refinished but my watch didn't need it and the bracelet is sound
    Gotcha. The oil is the main task really, isn't it?

    Sent from my CLT-L09 using Tapatalk

  10. #10
    Grand Master Mr Curta's Avatar
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    Great info, thanks bazza.
    Don't Panic

  11. #11
    Craftsman
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    That's really excellent service and good to know. Always loved those oil filled ones!

  12. #12
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    Excellent service from Sinn! Great to hear!

  13. #13
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    Mine was recently at TWR. Turned around in a similar time. Of all the brands I have I think Sinn genuinely offer the best ownership experience - buying, wearing and maintaining. Quite like that they go under the radar with most non WIS.

    Sent from my SM-A202F using TZ-UK mobile app

  14. #14
    Journeyman
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    Awesome!

    - - - Updated - - -

    Congratulations

  15. #15
    Master bazza.'s Avatar
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    Quote Originally Posted by AlphaEchoAlpha View Post
    That's really excellent service and good to know. Always loved those oil filled ones!
    I love the fact they are so different to most other watches out there and if
    I get another 10 years out the battery pretty cheap to run also


  16. #16
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    Reasonable price and a quick turnaround,excellent news.

  17. #17
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    Is it the same level of service for everyone?
    You told Sinn that you are a watch reviewer on youtube when you needed your UX serviced.

    Guess they haven’t forgot you just yet.

    They took nearly 2 weeks to answer a simple email question, regarding a price for a Sinn metal strap quite recently.

  18. #18
    Master bazza.'s Avatar
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    Quote Originally Posted by Metalic Mud View Post
    Is it the same level of service for everyone?
    You told Sinn that you are a watch reviewer on youtube when you needed your UX serviced.

    Guess they haven’t forgot you just yet.

    They took nearly 2 weeks to answer a simple email question, regarding a price for a Sinn metal strap quite recently.
    To be fair good point there I didn't think of that :)
    But I'm sure that's normal

    Did you email Germany or the UK ?

  19. #19
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    Quote Originally Posted by bazza. View Post
    To be fair good point there I didn't think of that :)
    But I'm sure that's normal

    Did you email Germany or the UK ?
    It was Germany.

    First question was asking for a price for a...
    22mm metal bracelet. €210 with €25 post.

    Then when I received that price. I wondered how much extra a tegimented version would cost.

    22mm tegimented metal bracelet €290 with €25 post.

    They don’t advertise prices of these items on their website. So I put them here. Took me nearly a month to receive this information.

  20. #20
    Master bazza.'s Avatar
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    Quote Originally Posted by Metalic Mud View Post
    It was Germany.

    First question was asking for a price for a...
    22mm metal bracelet. €210 with €25 post.

    Then when I received that price. I wondered how much extra a tegimented version would cost.

    22mm tegimented metal bracelet €290 with €25 post.

    They don’t advertise prices of these items on their website. So I put them here. Took me nearly a month to receive this information.
    The Tegimented one sounds really cheap that's got me thinking now chap :)

  21. #21
    Craftsman Curtis's Avatar
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    Toller Service von einer tollen Firma

    Sent from my SM-G950F using TZ-UK mobile app

  22. #22
    Master bazza.'s Avatar
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    Genau Sir have to agree with one on that one
    I'll had dealing with them for the last 10 years and never really had any problems

  23. #23
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    Quote Originally Posted by bazza. View Post
    I love the fact they are so different to most other watches out there and if
    I get another 10 years out the battery pretty cheap to run also
    I was hovering over the buy button with on on Chronomaster a while back, but had second thoughts. Definitely somehting I'd like to try at some point, along with a U1. Did you buy both of yours new? I'm not sure how I'd feel about a used one.

  24. #24
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    Personally. I wouldn’t rush to buy any Sinn new, unless you really love it and intend on keeping it a real long time.
    They, like many watches, drop like a stone.

    I have owned 5 in the last year. BLU1, UX, UX, T2, U1. Down to one UX now. If I had purchased them all new. I would have lost at least £3500.

    A new UX with bracelet costs around £1900. Used, a tidy boxed example is around £1200.
    Perhaps better to buy a near mint used Sinn. If you really like it, but prefer new. Sell it and buy a new one.
    Last edited by Metalic Mud; 12th April 2020 at 13:44.

  25. #25
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    Sinn are the business!

    I have had 5-6 interactions on different topics, warranty repairs and also servicing of a EZM-2(gone but not forgotten!) in about 14 years. They are fair and direct in their approach. They tell you a date and it is a date!

    Email is a bit slow, phone calls are better.

    True also on the second hand piece. Second hand is best. Damasko and Sinn are great value second-hand.

  26. #26
    Master bazza.'s Avatar
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    Quote Originally Posted by Metalic Mud View Post
    Personally. I wouldn’t rush to buy any Sinn new, unless you really love it and intend on keeping it a real long time.
    They, like many watches, drop like a stone.

    I have owned 5 in the last year. BLU1, UX, UX, T2, U1. Down to one UX now. If I had purchased them all new. I would have lost at least £3500.

    A near mint used UX with bracelet costs around £1900. Used, a tidy boxed example is around £1200.
    Perhaps better to buy a near mint used Sinn. If you really like it, but prefer new. Sell it and buy a new one.
    A new Sinn UX costs around £1900 new Sir

    I've 5 Sinn's only the U2 Black and EZM13 I've had from new the other I got used my wife got me them
    The EZM1 is now around 3k more than I paid for it ,the EZM2 is around a 1k and UX 700+
    But the new ones I'd lose some

    But to be fair got them because I like them wasn't about investments

  27. #27
    Master murkeywaters's Avatar
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    Glad to see it back and healthy, I remember when you opened that lovely Sinn case at the last Bristol GTG, the EZM2 was doing its funny give me a service tick, I have one too and was talking about the service as I'm sure mine will have to go off in the next 18 months or so.

    Not bad time to wait really and once done thats it for a long time..

  28. #28
    Master bazza.'s Avatar
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    Quote Originally Posted by murkeywaters View Post
    Glad to see it back and healthy, I remember when you opened that lovely Sinn case at the last Bristol GTG, the EZM2 was doing its funny give me a service tick, I have one too and was talking about the service as I'm sure mine will have to go off in the next 18 months or so.

    Not bad time to wait really and once done thats it for a long time..
    Hopefully when all this is over we can get to meet up again at the next GTG
    Ive traded a few watches so will have a few new ones to check out :)

    Having the Sinn serviced is real peace of mind knowing it should carry on for another 10 years is well worth it

  29. #29
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    Quote Originally Posted by Metalic Mud View Post
    Personally. I wouldn’t rush to buy any Sinn new, unless you really love it and intend on keeping it a real long time.
    They, like many watches, drop like a stone.

    I have owned 5 in the last year. BLU1, UX, UX, T2, U1. Down to one UX now. If I had purchased them all new. I would have lost at least £3500.

    A near mint used UX with bracelet costs around £1900. Used, a tidy boxed example is around £1200.
    Perhaps better to buy a near mint used Sinn. If you really like it, but prefer new. Sell it and buy a new one.
    I hear conflicting things about used Sinns - some swear they hold value well, others the opposite. I'm aware one can take a big hit on say Omegas, but is it the same for Sinn?

  30. #30
    Master thieuster's Avatar
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    I'd planned a trip by train from my home to Frankfurt (direct line, 3.5 hrs single trip) somewhere in April. I had the idea of dropping off my EMZ2 Hydro for a service. And I'd planned to take a lot of pics and post them here. But then, C-19 interfered...

    I think I'll use bazza's route and post the watch to their address.

    Menno

  31. #31
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    Quote Originally Posted by Metalic Mud View Post
    Is it the same level of service for everyone?
    You told Sinn that you are a watch reviewer on youtube when you needed your UX serviced.

    Guess they haven’t forgot you just yet.

    They took nearly 2 weeks to answer a simple email question, regarding a price for a Sinn metal strap quite recently.
    Used their online form to enquire about a leather strap for my 356 back in January, got a reply the next day with a link to purchase. Early March I enquired about the bracelet as I wanted to get an idea of how much they are brand new because I wanted to sell my one, again got a reply next day.

    Sent from my SHT-W09 using Tapatalk

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