Good post Berin - I considered starting this thread on Friday but wasn’t how many people it would help.
I’ve requested refunds using this method for about half a dozen return flights. BA are being sneaky b*rstards if you ask me.
For anyone that needs it check out post 666 (unfortunate number!) of this thread on FlyerTalk for a step by step guide:
https://www.flyertalk.com/forum/brit...ation-etc.html