Please be careful if sending high value items in the post, we know how ebay and PayPal work. If no proof of delivery a claim can be made.
item was handed over and no signature was required.
regards. Mike
The postie's are signing it for you. Sent a watch through the post last week and got a signature that was just an X and some squiggles . There is a note on royal mail's website about it. So I'm sure they have a contingency in place.
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Postie signs it and that is considered to be the same proof of delivery as if you sign it yourself.
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OK but not sure how's that will hold up with PayPal and ebay as a signature. But he never did a thing on the pda, when delivered the package.
Confirmed with postie today.
For ordinary packages they have also been told, in our area, that they should leave on the doorstep if you are out and they can't leave it with a near neighbour, but they still have to card you as well so you know it's been nicked if it's not there.
I’m a postman, and we’ve been instructed not to hand the PDA for the customers to sign. Instead, we should sign “CV19” on their behalf when we witness the person taking the parcel (if left on a doorstep or whatever). If it’s a SD, the postman wouldn’t sign it without you being there.
It makes sense. Social distancing and all that.Originally Posted by PawG
Yep.
Still shocking how ParcelForce released a statement that delivering parcels is safe because the virus doesn’t survive long outside of the human body. Then Portuguese scientists found out it can survive even up to 3h in the air (yes, in the air) and up to 5 days in cardboard. So, you tell me what’s more important for the big companies - wellbeing of the society or money? We all know the answer. They’ll drag it out a far as they can and it’ll end tragically...
I had a desk delivered by FedEx on Thursday. The guy knocked, stood back a couple of metres then asked my name when I opened the door. He then signs the gizmo when he gets back to the van.
I'm expecting a DHL delivery on Monday and the email stated they would be using the same practice.
Fine for deliveries to me, but I can understand the concern when posting. I have to send something RMSD on Monday so I'll keep my fingers crossed.
yeah the royal mail have been instructed to do this, but I'm sure ebay and PayPal with take a different view if a claim is filed to a not received item.
unless it comes from them, you WILL NOT be covered under seller protection.
a X is not your signature, as anyone can do this
Better to be careful, and a big thanks to all the postie, and royal mail workers out everyday keeping the post going.
regards Mike
The deliveries are recorded on GPS these days so that can be used as proof
Not really proof of delivery surely. Just that the driver was near your house!
M
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I posted two items by RMSD yesterday and was told that RM have suspended the guarantee. They said, don't worry it will still get there, but might be a day or two longer than usual depending on the address. They were hopeful that most items would be delivered next day.
I also had a few items delivered, but wasn't required to sign. Postie said he had to hand the parcel over in person, but no signature and no leaving stuff lying around.
This news is seriously worrying. I've just had to post both my Passport and Driving Licence to a solicitor! Not something that I'd like to see go missing with all the implications that that entails!!!!!
Best Regards - Peter
I'd hate to be with you when you're on your own.
I hope you used RMSD. If so, don’t worry.
Just this moment had an email from UPS - they said that "UPS is also taking steps to minimize exposure to our customers by adjusting how we handle signature required packages. Now, your UPS Driver will confirm the recipient has taken possession of these packages without asking anyone to sign manually."
I understand why, but it might make one liable for fraud.
Totally agree
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Yes, RMSD, but from the above posts it looks like the postie can just sign to say it's been delivered - even if it's not! Unless I'm reading things wrongly, (wouldn't be the first time!).
Best Regards - Peter
I'd hate to be with you when you're on your own.
regardless of this PayPal do not accept tracking details as proof of delivery.
I just took delivery of some items from the US which I'd had to pay tax on and had special delivered today. It was my usual postman who is very good. He rang the bell and left it on the step but I managed to catch him and thank him for still working. Good on the Posties!!
For anyone worried about signatures - there has never been anything to stop a recipient just squiggling on a pad and then claiming 'not my signature'!!!!
PayPal and Ebay only require proof of postage.. not proof of arrival...what happens once it has been sent and you have the receipt as evidence is not your problem or responsibility..
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Not sure about that. Funds aren't released until it arrives.
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Funds are released as soon as payment is made from PayPal... Not on delivery of item..
I have been a seller on EBay for 20+ years..
As a seller you only need the proof of postage with any claim you have No control whatsoever once the item has been handed to the delivery company of choice..
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Ahh I'm relatively new to eBay so think they have different rule for new sellers in comparison to established sellers. And rightly so... Those in good steed should get more benefit than newer accounts.
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I wasn’t aware there was any restrictions on new sellers with payments being withheld..
As soon as payment by PayPal is made it is in your account.
Over the years I have had several claims that the item has not arrived and in every instance it has been handled in a swift professional manner as proof of postage is all you have...as you have no control whatsoever on what happens from the handover of the item.
With Hermes there is little point paying extra for signed for as parcels are left in various places and I have had instances where delivery drivers have signed for the items themselves when the recipient is not at home..you can only do so much and the rest is down to the delivery company.
You cannot be held responsible for dodgy delivery drivers.
There is No way whatsoever I would send any item especially a high value item unless I had 100% cleared funds..
It is not an option.
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Last edited by SteveM112; 21st March 2020 at 20:14.
Yeah it shows in your account but doesn't clear until delivered. They said that after 25 sales or a certain amount (which they didn't tell me), funds would clear immediately.
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I sent a piece of computer equipment to a colleague at the start of this. His posties signed it cc19 and stuck it behind his bins. No card, no door knock or ring.
I understand the need for distancing but that was just bloody ridiculous. Postie in question should have a slapped wrist at the very least.
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Thanks for the heads up on this as I was going to put a few bits up on ebay but might hold off for now.
I've had a couple of deliveries this week and some drivers haven't even knocked just left the parcel on the doorstep. Some I've still had to sign for
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