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Thread: 10 miles in brand new VW before management light

  1. #1
    Craftsman
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    10 miles in brand new VW before management light

    Well my daughters love for her brand new VW T Roc lasted 10 miles and about 12 hrs. She picked it up last Friday and on starting it up on Saturday the management light came on with a stop/start fault. VW collected it Monday. Today on returning the car back to her ďfixedĒ the salesman rang her to tell her the dash light had come back on again.

    Obviously all at the dealership are apologetic but itís reality piss poor performance.

    Iíve suggested she starts sowing the rejection seed.

  2. #2
    Master
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    Probably stood for a while. It'll sort itself out but she can probably get a new battery out of them if she wants. I wouldn't worry too much.

  3. #3
    Master Dan83bz's Avatar
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    Really sorry to hear that.


    Next time, JDM FTW?

  4. #4
    Grand Master
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    Takes the gloss off the new car experience, hopefully itíll be an easy fix.

  5. #5
    Master
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    Out of interest is it the 1.0 or 1.5 tsi petrol engine variant with a manual gearbox?

    These have been known to give trouble with smooth driving when cold and a number of software fixes have been tried, I wonder if these issues could be linked?

  6. #6
    Master thieuster's Avatar
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    Quote Originally Posted by Dave O'Sullivan View Post
    Probably stood for a while. It'll sort itself out but she can probably get a new battery out of them if she wants. I wouldn't worry too much.
    Only the smallest battery power drop will compromise the start/stop. Fair chance that your suggestion is right, Dave! There's a lot of info and complaints about this on various VAG products forums. It would be interesting to know if the sales person experienced the problem under the same conditions as your daughter when she noticed that there was something wrong.

    I've driven a VWUp for 6 years without any glitch. Which is nothing more than a miracle! VWs built in the first year of production were infamous for their faults. Mostly electrical. Like: not driving straight ahead during the first trip after you'd parked the car with the front wheels not straight ahead... And since nearly everything in and on the car is powered or controlled by the computer, the list of problems was endless and very diverse. Add to that a lousy VW importer here in Holland who rejects responsibility and you have the perfect mix for disaster.

    About the smooth driving experience: the 1.5 appears to be the troublesome one. All reports on kangeroo-ing or leap-frogging have to do with the 1.5. Again, no proper software update and a hit-and-miss approach by most dealers. As if the factory waits for a certain amount of problems before they recognise problems like this as a 'problem' and not 'just nagging customers'.

    All this doesn't help your daughter, I'm afraid.
    Last edited by thieuster; 18th December 2019 at 07:31.

  7. #7
    Craftsman
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    Yes itís the petrol 1.5. The fault showed up as stop start on dash but diagnostic showed crank sensor so guessing they swapped that but on driving the car back to her the fault came up again.
    The car only came off the production line about 3 weeks ago so itís not like itís been sat in a field for weeks.
    Dealer is speaking to the factory techs today apparently.
    Apart from that itís a lovely car !!!!


    Sent from my iPhone using Tapatalk

  8. #8
    Master
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    Not bad going for a new car!

    I guess itís one positive of electric cars coming, wonít be equipped with dozens of sensors and emissions related rubbish.

    And my mateís think Iím slightly barmy driving around in 20 year old Japanese cars! The same cars that never go wrong unless badly neglected.

  9. #9
    Master TKH's Avatar
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    Hi hope your well

    They have had a few issues with dipsticks popping out on some models this throws up crank pressure abnormal and triggers sensor there is a recall / product enhancement....l

    And by dipstick i mean the tube coming adrift at base where it meets block

  10. #10
    Quote Originally Posted by jameswrx View Post
    Not bad going for a new car!

    I guess itís one positive of electric cars coming, wonít be equipped with dozens of sensors and emissions related rubbish.

    And my mateís think Iím slightly barmy driving around in 20 year old Japanese cars! The same cars that never go wrong unless badly neglected.
    Unfortunately you will find EVs have just as many sensors and just as many failure modes as combustion engines - in fact functional safety is taken much more seriously on EVs in general. (Meaning more complex software).

    Sent from my SM-G973F using Tapatalk

  11. #11
    Craftsman
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    [QUOTE=jameswrx;5276551]Not bad going for a new car!

    I guess itís one positive of electric cars coming, wonít be equipped with dozens of sensors and emissions related rubbish.

    yes you might think, I can confirm the new merc Eq range(all electric) if involved in a impact and the main battery fuse blows, there is no repair method it means a new battery pack @ £28K!!

  12. #12
    Master
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    [QUOTE=mitch1956;5276978]
    Quote Originally Posted by jameswrx View Post
    Not bad going for a new car!

    I guess itís one positive of electric cars coming, wonít be equipped with dozens of sensors and emissions related rubbish.

    yes you might think, I can confirm the new merc Eq range(all electric) if involved in a impact and the main battery fuse blows, there is no repair method it means a new battery pack @ £28K!!
    Surely they canít be as crazy as the latest euro whatever diesels or petrol engines for PITA faults though!

    I gave up spannering and have been servicing watches but went back to help a mate out recently for a few weeks on modern trucks and vans and Christ, the crap on them now is terrible.

    Doing a safety inspection the other day on a new transit, hardly any miles on it (15k km) and on the dash DPF 75% full and Iím thinking jeez... Next one I go to do, customer says wonít start.. Ad blue fault! Driver ignored the ad blue top up message and now the van wonít even let you start it! Youíd think you could top it up and be good to go, nope! If you ignore the last message it letís you start it one last time and then never again until the ad blue fault has been cleared and Iím told the level sensor recalibrated.

    My Delphi laptop was no help and I see people on eBay are specialising in going out to reset the ad blue system (calibrate the level sender? I donít even blumin know anymore!). Even my mate whoís business has new snap on comps and he says they canít reset it. So theyíve got to get it recovered to ford so they can plug it in to tell it the ad blue has been refilled before the van will even start! I had no idea things had got that stupid. Youíd assume it could be refilled and itíd be good to go again but nope youíre out of action and have a big bill just for not topping up your ad blue.

    The amount of grief Iíve seen over recent years with modern diesels and egr stuff is crazy. And itís all to keep things clean and we spend ages having to clean them all out with chemicals and making loads of mess and waste that has to be disposed of. Everything coked up and messed up with soot and crap because of it all.

  13. #13
    Master thieuster's Avatar
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    AdBlue and VAG products are also prone to non-starting when the AdBlue level is too low. Dutch sailors use the South of France (Hyeres or Bandol) as their training base during the winter. A few years back we used brand-new VW Transporter for hauling a trailer with a 4.7 meter RIB and 4 boats from the northernmost Dutch Province to Bandol. I got 'on board' as the co-driver. It wouldn't start after a night on the parking of a cheap motel near Lyon. Same problem: low AdBlue and the electronics prevent the car being started...

    Added to that, there was no signal (warning light) that had come on to warn us. Luckily, France is filled with VAG products AND diesels, so it took the VW dealer in Lyon little time to find the problem. What amazed the dealer was the fact that the car ran out of AdBlue so quickly. Later, back in the Netherlands, the owner of the car found out that the AdBlue level isn't topped up when the car is delivered to the customer! "Not our company's policy"(...)

  14. #14
    Master
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    [QUOTE=mitch1956;5276978]
    Quote Originally Posted by jameswrx View Post
    Not bad going for a new car!

    I guess it’s one positive of electric cars coming, won’t be equipped with dozens of sensors and emissions related rubbish.

    yes you might think, I can confirm the new merc Eq range(all electric) if involved in a impact and the main battery fuse blows, there is no repair method it means a new battery pack @ £28K!!
    Yes that's an "Oh shit! " fuse though and the assumption is that the batteries are likely to catch fire after a serious impact (as they can) so that probs mean that the car would be a write off anyway with the way that they're built these days.


    I was looking at a new golf in August for HID. I mentioned the deactivation/stalling option on it and requested an assurance in writing from VW before I paid for the car. I am still waiting.

    They said that it only affected a small number of cars and it was a "characteristic" of the petrol 1.5 engine.

    B
    Last edited by Brian; 19th December 2019 at 11:13.

  15. #15
    Craftsman
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    My mate had a Polo GTi and the car has sat idle for a week whilst he was on holiday. Came to turn the key last night and flat as a pancake.

    Lease car so heís had it recovered and being sent to VW for a new battery.

  16. #16
    Master
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    I thought the 1.5 TSI engine was very similar to its predecessor the 1.4 which didnít seem to have these issues?

    Am I missing something here?

  17. #17
    Craftsman
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    I'm not a fan of vws I had a 3 year old golf 1.4 tsi with full vw sh lovely car lovely to drive and although it had a high millage 78000 it had a lot of expensive things starting to go wrong that you wouldn't have got on a vw 20 years ago

  18. #18
    Craftsman
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    BMW Z4

    A similar thing happened to my Z4 a day after I picked it up with 40miles on the clock. Engine management light on and a drivetrain warning light. Car running on 2 cylinders.

    The car was in for 2 days and it had recorded mis fires. They changed plugs and coils and itís not mis behaved since although I always have a nagging doubt in my mind every time I use it.

    It is a beautiful car and a real step up from the MB SLC it replaces.

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