Hear a couple of people getting their warranty cards back earlier/some rumours about ADs being told to not retain warranty cards.
Anyone knows more?
Hear a couple of people getting their warranty cards back earlier/some rumours about ADs being told to not retain warranty cards.
Anyone knows more?
Watch the youtube video attached to this thread
https://forum.tz-uk.com/showthread.p...ex-SS-Shortage
Thanks. Only realised it was a similar thread after posting!Originally Posted by RickS
A friend of mine picked a non-date Submariner 114060 after only a two month wait yesterday. The full set with everything including warranty card except the hang tag, bezel protector and outer white cardboard box cover. My be he should go back and ask for the rest from the AD?
M
The hang tag and bezel protector are not part of the full set. Not sure what the stance is on the white outer sleeve tbh.
Also, I noticed that there is no identification stickers (model barcode etc) on the outer cream box as with my own 6 digit models. Totally blank, is this the norm these days with Rolex boxes?
Cheers
M
I’ve got all the white cardboard box covers for my Rolex sport models... don’t think they’ll keep that.
I had to bring my own carrier bag for my last Rolex as the store was withholding them. Terrible service. I’ll never use them again.
I sent the video to my AD and he said it was B***ocks, so I honestly don’t know
Only that I saw this on the Bramly facebook page last week
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It would be really useful if someone on here who has their Rolex Warranty card currently held by a WOS group company, could make an enquiry concerning the immediate release of their card and report back.
Mine are with DMR and I am not too hopeful of any change in their policy as they are very nervous of flippers and seem to think this is the answer.
As a measure has this actually worked to prevent flippers? There are over 1,000 BLNR's for sale on Chrono24 so I'd say on face value it doesn't look like it.
Nope!
Exactly!
So some WoS group stores have been calling their customers but some are denying any knowledge of this at all. Think if WoS wants to communicate this across the group it needs to be aligned and have an ‘effective date’.
Or maybe that some ADs still refuse to or are intentionally delaying the releases...
I asked on live chat for Goldsmiths and they said their policy is still a year.
I personally have nothing against the policy if it means more watches go to the right people, although I'm skeptical that it is actually working. It was quite satisfying collecting my LVC warranty card a couple of weeks ago. 9 months to go for my BLRO :)
I agree in principle but what happens if the AD suddenly loses its AD status? As an example, Fraser Hart have recently lost their Rolex & Omega AD status (at least from my local store). What happens to customers whose cards are held at the point that AD status is withdrawn?
I would assume that the purchaser can go and collect their warranty card as soon as the status is lost (no point of the AD holding it any longer) or can collect it after the 12 months like usual? I'd be more worried about the store going into administration or the card getting lost, which seems happen from time to time based on other threads here.
Just thought I’d provide an update as my Fraser Hart is changing to WOS In a couple of weeks and they’ve contacted me to tell me my warranty card will be sent to Fraser Hart head office who will let me have the card after the 12 month period.
Very accommodating of them lol
I’m a bit surprised they won’t sent it to you now.
As an aside my Pepsi warranty card was a year old in October ( see what I did there ) , I had to go in and sign for it and take it home, they wouldn’t post it out, saying that they let me chase it up so there’s no procedure in place for contacting customers when the twelve months is up.
I dropped a hint about my warranty card for my Blnr jubilee, but that was skirted over
I wasn't contacted about my LVC card (bought from a small chain, not WoS) and I went in after about 13 months. My BLRO one is with another WoS group AD, who put it into a specific warranty card sized envelope and it looked a bit more well thought out. I'm due to get a BLNR soon, it was one of the reasons I made the effort to collect the LVC card - having 3 cards retained across 2 ADs made me feel a bit nauseous!
Just picked up the warranty card for my Sub on Sunday. I offered to leave it with them for another year if it helped me get a other watch as I'm not sling it. They said no chance and wanted it gone.
I’ve also heard of customers being able to go to Rolex and demand for a ‘replacement’ warranty card, claiming they lost theirs... So holding the warranty card really does very little.
Rolex will only replace a lost warranty card in extreme conditions.
"Treat 'em mean, keep 'em keen."
No thanks.
https://forum.tz-uk.com/showthread.p...light=warranty
Had a friend message his WoS contact. They are not giving out warranty card before the 12 month date as his Pepsi card was retained and will be kept till the 12 month mark is reached
I bought my LVC a few weeks ago, and the warranty card has been withheld for 12 months. I understand its a WOS requirement.
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Spoke to the guys at my WOS Ad yesterday who know nothing about this. They are holding cards of mine. They’ve seen the video and are calling BS until they hear any different. Could be true but it hasn’t filtered down to store level as of yet so I’m withholding judgement til I see some concrete proof...
Agreed
More developments!
Link to post on TRF
https://www.rolexforums.com/showthread.php?t=713035
Ready for a flurry of activity on SC when those cards get returned...
It will be interesting to see how this affects values if lots become available on ebay, chrono etc.Ready for a flurry of activity on SC when those cards get returned...
To be fair Chrono 24 is already inundated with those "hard to get" professional models eg 1165 BLNR currently available worldwide. Yet values continue to defy gravity, a few more will probably not make much difference although I suppose it would be the UK market where the increase would occur as this has been a restriction applied only by most UK AD's.
My son and daughter in law have just got theirs back, 6 months after original purchase.
AD in Leeds.
Last edited by MonkeyBoy; 11th December 2019 at 08:38.
Going in this morning, will report back
What did they say?
Ha ha, yes. Watchfinder gonna be spoilt for choice as well. Much rubbing of hands going on I reckon...Ready for a flurry of activity on SC when those cards get returned...
Started out with nothing. Still have most of it left.
Just had an email from my AD- I can pick my warranty card whenever I want, bought last Feb.
What AD was that, an independent or WoS
perhaps while you are all in collecting your cards, you can get your orders in for whatever you want seeing as you have all adhered to the T&C's. Given the recent post,be interesting to see how many have been 'misplaced' - hopefully none.
Yeah, I've heard the same - WoS customers being phoned up/being told to collect warranty cards for sports models before the 12 month period ends. If the change in policy is actually true, expect some resistance from ADs (or WoS might even take some time to formalise/communicate this across the group) but think in a month or two, we will find out.
Honestly, who cares? I have 2 cards retained and it doesn’t bother me. (Yeah, I should have walked on by ... )
Well at least one chap cared so much he took a dealer to court and won (according to the Rolex forum thread)
Good on him I say. I (and many others) said it was ridiculous from the start and it would offend me as a buyer of a luxury item with my money! I recall reading many posts from people saying it could be fought and others saying they’d stand no chance... well, if it’s true it comes from a court case then that’s excellent work.
Good on him if he doesn’t like Rolex anymore. If true I imagine that he is now blacklisted, unofficially of course, at every AD in the world, forever!
Who cares, it’s the wrong way to look at it! It’s an over priced tool watch people go bananas over thanks to social media and internet hype.
Remember the days we could see them in the window and your father/grandfather had one?
I’d be proud to be blacklisted to be honest, modern Rolex represents everything I hate about this Watch world!
One day the prices will crash on this modern stuff, the grey market is flooded with them. People really value worn vintage watches or survivor vintage watches. The most valuable being owned by real men/women who got them for the tool they were (divers, pilots etc)
Can you imagine the auctions in years to come, no longer people drooling over a mil sub and bidding it over $100k or the odd 5 digit in nice condition it’ll be...
“Here we have another 300 Rolexes from Instagram celebrities, all mint in box with all accessories, one does have a tiny scratch but it does come with provenance from the Rolex forum where there was a thread posted about how the owner could remove it. It also comes with an unopened vintage Cape cod cloth”
Well said James, I am now thinking it’s the constant drama rather than the watch itself that keeps people going on and on.
There’s far nice watches around with far nicer service.
It looks like this is across all AD's based on my chat today.
Instruction from Rolex direct as the court case was v Rolex not an AD.
I am in no rush and will get them in the new year as I know my Ad is bombed out right now with pre Christmas jewellery orders.
The watches will have to be produced to get the card in my case.
Very interesting. Do you have a reference to this? I'd love to see the details.
I wonder if that is really compatible with the judgment, or something the AD invented.
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