Been with bulb since the 24th December and have to say they’re a shower of t**ts
Issue after issue with them from day one- you can never get in contact with them- never open weekends- they take about 5 hours to reply to their online chat systems
Different people follow up on emails
Staff send you emails and then I’d imagine they’re on a long rota and take 5 days to get back to you.
Been unable to set up an in house display from ecotricity, told me it would be compatible only to find it wasn’t.
They sent me a new unit and set a date for commissioning but it never worked
That’s still ongoing!
Told me I’d be auto enrolled to their export tariff which was rubbish, sent me a link which doesn’t work..... list goes on
I’m going to give them another month and I’ll try octopus
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Originally Posted by Franky Four Fingers
