closing tag is in template navbar
timefactors watches



TZ-UK Fundraiser
Results 1 to 30 of 30

Thread: Panerai Introduce Extended Warranty...

  1. #1
    Grand Master jwg663's Avatar
    Join Date
    Jan 2004
    Location
    21.5 km From Moscow
    Posts
    16,881

    Panerai Introduce Extended Warranty...

    ...for watches purchased new within the last two years.

    https://www.panerai.com/en/service/c...pam-guard.html
    ______

    ​Jim.

  2. #2
    Master
    Join Date
    Nov 2017
    Location
    Down south jukin
    Posts
    5,257
    Blog Entries
    1
    everyone is copying IWC.

  3. #3
    Grand Master jwg663's Avatar
    Join Date
    Jan 2004
    Location
    21.5 km From Moscow
    Posts
    16,881
    Richemont rolling it out...
    ______

    ​Jim.

  4. #4
    Grand Master
    Join Date
    Apr 2011
    Location
    North
    Posts
    18,930
    Blog Entries
    2
    that is going to cost them a LOT in man hours :D

  5. #5
    Grand Master Der Amf's Avatar
    Join Date
    Oct 2015
    Location
    UK
    Posts
    11,912
    Quote Originally Posted by bwest76 View Post
    everyone is copying IWC.
    Like accusing your left eye of copying your right

  6. #6
    Grand Master learningtofly's Avatar
    Join Date
    Jul 2010
    Location
    Everywhere & nowhere, baby
    Posts
    37,530
    Anyone would think that sending a Panerai back to Richemont for servicing is a good thing

  7. #7
    I think its great ,so forgive me , is it 6 on top of the 2 = 8 ??

  8. #8
    Quote Originally Posted by learningtofly View Post
    Anyone would think that sending a Panerai back to Richemont for servicing is a good thing
    My 190 is still languishing in need of a service because of this thought

  9. #9
    Quote Originally Posted by peter2704 View Post
    I think its great ,so forgive me , is it 6 on top of the 2 = 8 ??
    I doubt it. I read it as up to 6 year warranty.- However, looks like I'm wrong as the .com site states:

    EXTEND YOUR WARRANTY UP TO 8 YEARS

    REGISTER TO PAM.GUARD AND EXTEND YOUR INTERNATIONAL LIMITED WARRANTY
    It's just a matter of time...

  10. #10
    Quote Originally Posted by Omegamanic View Post
    I doubt it. I read it as up to 6 year warranty.- However, looks like I'm wrong as the .com site states:

    EXTEND YOUR WARRANTY UP TO 8 YEARS

    REGISTER TO PAM.GUARD AND EXTEND YOUR INTERNATIONAL LIMITED WARRANTY
    IIRC, for IWC - if you now buy a new watch, you get a 10 year warranty. So the extension gives you 10 years from when you purchased the watch.

  11. #11
    Just landed my 753 so nice to know next 8yrs covered,also helps with resale ,new owner gets cover too
    Last edited by peter2704; 26th November 2019 at 17:16.

  12. #12
    Craftsman
    Join Date
    May 2018
    Location
    UK
    Posts
    530
    Only for purchases from authorised AD’s within the last two years.

    Putting pressure on grey dealers? Although these must be getting their stock ultimately from Panerai...

  13. #13
    Quote Originally Posted by crazyp View Post
    IIRC, for IWC - if you now buy a new watch, you get a 10 year warranty. So the extension gives you 10 years from when you purchased the watch.
    From the wording I have read I think it’s extended to 8 years, not extended by 8 years.

  14. #14
    yep thats how i see it ,max 8 just extended by 6

  15. #15
    Quote Originally Posted by gbn13 View Post
    From the wording I have read I think it’s extended to 8 years, not extended by 8 years.
    Having gone through the wording and site, I believe you are correct


    Sent from my iPhone using Tapatalk

  16. #16
    Craftsman saintsinner's Avatar
    Join Date
    Jan 2015
    Location
    Deepest South
    Posts
    643
    Quote Originally Posted by crazyp View Post
    My 190 is still languishing in need of a service because of this thought
    My 190 went back to Panerai for a service and came back before the allotted time, like new. Wasn't cheap compared to the ETA movements though.

  17. #17
    Journeyman
    Join Date
    Nov 2017
    Location
    London, England
    Posts
    111
    I wonder what will have a bigger effect on Panerai sales - the extended warranty or the outstanding pics on the “Not your average safe queen” thread!


    Sent from my iPhone using TZ-UK mobile app

  18. #18
    Journeyman
    Join Date
    Nov 2017
    Location
    London, England
    Posts
    111
    PS really pleased to see Panerai offer this warranty as I do think it will help get some extra interest, particularly in helping tempt back people who may have been previously put off by the rumbles of sub-optimal QC etc.


    Sent from my iPhone using TZ-UK mobile app

  19. #19
    Master
    Join Date
    Mar 2017
    Location
    N Ireland
    Posts
    4,415
    The warranty is extended to 8 years in total. I have just registered my 720 and 721 and it shows they are under warranty until August 2016. Peace of mind.
    As to warranty work, I have twice had to send a timepiece back to Panerai, once due to water ingress and once for regulation. Each time under warranty. The service was first class, well on a par with Rolex, exceeding in the case of the regulation as they carried out a full service foc, filled in service book and printed list of all work carried out.
    Time lag was a bit long, and communication pretty much non existent, just to balance the picture a little. But overall a big positive from me.

    Sent from my SM-G920F using Tapatalk

  20. #20
    Craftsman
    Join Date
    Jan 2018
    Location
    Jockland
    Posts
    731

    Warranty

    Quote Originally Posted by Capcarrot View Post
    PS really pleased to see Panerai offer this warranty as I do think it will help get some extra interest, particularly in helping tempt back people who may have been previously put off by the rumbles of sub-optimal QC etc.


    Sent from my iPhone using TZ-UK mobile app
    They could make the warranty for 100 years but until they get on top of the service department, which has been widely criticised and ensures that every watch that is serviced by them gets back to the owner without fault, then this increase in warranty is nothing more than a marketing gimmick.

  21. #21
    Craftsman
    Join Date
    Oct 2016
    Location
    Hertfordshire UK
    Posts
    542
    Sounds good to me, extra 6 years warranty for nothing, what's not to like? I'm sure for every horror story there's plenty of people who were happy with the service, it's only the horror stories that get spread over the internet.

    I'll be registering my 692 once I can find the box/card.

    Had my 312 serviced by Wempe in Bond Street (where I bought it) couple of years ago, never had any problems but not sure if they actually sent it back to Panerai/Richemont or carried out in house. They did give me extra year warranty though over standard and it looked brand new and has been faultless.

    When one of my PAMS need a service I'll happily take into the London Boutique and give it a try.

  22. #22
    Craftsman
    Join Date
    Oct 2016
    Location
    Hertfordshire UK
    Posts
    542
    Does anyone know when Panerai introduced warranty cards? I bought my 692 in December 2018 but I did not get a card, just the warranty booklet which has the serial number etc and signed by the AD. Same for my 312 and 580 but they were purchased 8 years and 4 years ago respectively.

  23. #23
    Journeyman
    Join Date
    Sep 2015
    Location
    Earth
    Posts
    225
    I think the warranty card started only in 2019,last time I bought a brand new pam was in 2013,after that most of the times I just buy pre owned pieces

  24. #24
    Master endo's Avatar
    Join Date
    Aug 2014
    Location
    Scotland
    Posts
    1,259
    Just extended my 913’s warranty till 2026, nice

    Plus i can look at my Pams in a virtual collection now :)

    I wonder at what point Richmont will combine JLC/Panerai etc databases.

  25. #25
    Master
    Join Date
    Mar 2017
    Location
    N Ireland
    Posts
    4,415
    Quote Originally Posted by PAM580 View Post
    Sounds good to me, extra 6 years warranty for nothing, what's not to like? I'm sure for every horror story there's plenty of people who were happy with the service, it's only the horror stories that get spread over the internet.

    I'll be registering my 692 once I can find the box/card.

    Had my 312 serviced by Wempe in Bond Street (where I bought it) couple of years ago, never had any problems but not sure if they actually sent it back to Panerai/Richemont or carried out in house. They did give me extra year warranty though over standard and it looked brand new and has been faultless.

    When one of my PAMS need a service I'll happily take into the London Boutique and give it a try.
    You can register the watch using the serial number only.

  26. #26
    Craftsman Pupp's Avatar
    Join Date
    Jul 2018
    Location
    Oundle UK
    Posts
    386
    Thanks for the heads-up on this; two out of four eligible and extended. Two just registered on the database.

    I have never seen a warranty card and bought two in 2018.

  27. #27
    Master
    Join Date
    Mar 2017
    Location
    N Ireland
    Posts
    4,415
    I also registered my older tackle on the database. Suppose it is another tool to check authenticity, if the database didn't recognise the watch from the serial number it might be an indication that it is a fake.

    Sent from my SM-G920F using Tapatalk

  28. #28
    Craftsman Pupp's Avatar
    Join Date
    Jul 2018
    Location
    Oundle UK
    Posts
    386
    Absolutely

    Sent from my SM-G973F using TZ-UK mobile app

  29. #29
    Craftsman Pupp's Avatar
    Join Date
    Jul 2018
    Location
    Oundle UK
    Posts
    386
    And a corroborable record of ownership...

    Sent from my SM-G973F using TZ-UK mobile app
    Last edited by Pupp; 30th November 2019 at 09:47.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Do Not Sell My Personal Information