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Thread: Where is it, I wonder?

  1. #1
    Master mycroft's Avatar
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    Where is it, I wonder?

    I have a watch on its way to me from the States via USPS. In a week itís been tracked in and out of a number of USPS sites in the US and crossed the Atlantic. So far so good...

    According to the latest tracking info it left Heathrow on the 1st of November (a week ago). Since then... nothing!

    Why would it have stopped moving for an entire week?

    Any thoughts?

    Simon

  2. #2
    Grand Master
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    Customs?

  3. #3
    Been sent to Coventry.

  4. #4
    Customs for up to 2 weeks is perfectly normal.

    Sent from my SM-G973F using Tapatalk

  5. #5
    A week is nothing to worry about Simon, it won't appear on Parcelforce / Royal Mail tracking until Customs have released it. Probably be the middle of next week. Hope it's not Parcelforce (see my rant in BP ).

  6. #6
    Grand Master Chris_in_the_UK's Avatar
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    USPS often end up in Royal Mail/Parcelforce - this is where the tracking and delay issues kick in.
    When you look long into an abyss, the abyss looks long into you.........

  7. #7
    Journeyman earlofsodbury's Avatar
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    Had a watch come via the same carriers recently, took 9 days just to clear customs, 3 weeks in all from USA to Lincs.

  8. #8
    I just had a watch (Rolex) "disappear" in The Netherlands for week. No tracking, no records, nothing.

    It was held up in customs despite 1.) being sent from the UK (still in the EU!) and 2.) having a declared value of $50.

    It arrived yesterday and I was VERY relieved

  9. #9
    Master mycroft's Avatar
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    Thanks to Paul, Ken and others for the reassurances. Itís occurred to me that Iíve never bought a watch of real value from the States before, so I had no idea what to expect (apart from a big VAT invoice, of course!).

    Cheers all, Iíll update this thread when it reappears...

    Simon

  10. #10
    Master mycroft's Avatar
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    16 days now without any apparent movement or any information ...

    Simon

  11. #11
    Master
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    You could always contact the courier, it can often lead to things moving.

    Sent from my VOG-L29 using Tapatalk

  12. #12
    Craftsman
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    if you have a long tracking number ending in a country code (GB / US / &c) type the code into the royal mail tracking service, I suspect it's hung up in the Langley HWDC (Heathrow Worldwide Distribution Center) due to customs checks. This is pretty common and can take a while to process. Once you have determined that the parcel is indeed at HWDC you can do a bit of light prodding but it's a bit Orwellian and they are a law unto themselves.

  13. #13
    Journeyman
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    probably customs, thats the usual timeframe

    Quote Originally Posted by mycroft View Post
    I have a watch on its way to me from the States via USPS. In a week itís been tracked in and out of a number of USPS sites in the US and crossed the Atlantic. So far so good...

    According to the latest tracking info it left Heathrow on the 1st of November (a week ago). Since then... nothing!

    Why would it have stopped moving for an entire week?

    Any thoughts?

    Simon

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