Hello,
Thank you for your message. I am extremely surprised and confused by what you say.
I can confirm that I followed all the instructions and information provided to me via both eBay and PayPal. Until this message, any messages you have received would have been sent to you automatically via eBay or PayPal. I despatched the watch to the address given to me via both eBay and PayPal.
May I ask a few key questions:
(1) According to Royal Mail, the watch was delivered today (Monday 28th) at 09:35 to the delivery address specified by eBay and PayPal. Did you actually receive it?
(2) What is your full name? The reason I ask is to compare your name with the buyer's name that eBay and PayPal have given me.
(3) What is your delivery address? Just the postcode or first line of the address would be enough. Again, I ask this in order to compare your delivery address with the one that both eBay and PayPal gave me.
(4) Can you see the purchase (item 254359828202, 'Montine 24K Gold Leaf and Diamonds Dial Watch'), in your list of purchases on eBay?
I realise that you might be uncomfortable with answering all the questions above but it would be very helpful for me to try and figure out what has happened.
I will also enable sharing of my phone number in my eBay account settings. Feel free to contact me by text if you wish.