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Thread: Sky+ HD Box with hard drive failure - options ?

  1. #1

    Sky+ HD Box with hard drive failure - options ?

    Hi

    My Sky+ HD box has got the dreaded ' Diskless Mode ' hard drive failure.

    I've been offered by Sky either a refurb Sky+ HD box ( think it was £60 ) or Sky Q ( £13 per month ). I'm concerned that the Sky Q option won't support the ' magic eye ' via RF output that we use to control the Sky box with from other rooms in the house.

    If so , I think it will have to be a refurb box....anything else to consider ?

    Best Neil

  2. #2
    Quote Originally Posted by flame View Post
    Hi

    My Sky+ HD box has got the dreaded ' Diskless Mode ' hard drive failure.

    I've been offered by Sky either a refurb Sky+ HD box ( think it was £60 ) or Sky Q ( £13 per month ). I'm concerned that the Sky Q option won't support the ' magic eye ' via RF output that we use to control the Sky box with from other rooms in the house.

    If so , I think it will have to be a refurb box....anything else to consider ?

    Best Neil
    Neil, were are you based, I might have an old box in the loft.

  3. #3
    Hiya Justin

    Thanks for the reply....

    I'm just outside Southend on Sea....SS3 postcode.

    Best Neil

  4. #4
    Grand Master mart broad's Avatar
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    Sky HD box is now just a few quid on ebay £60.00 is robbery if you do not need the Q option then why waste your money i have it mainly because the mini box is wireless so no cable from the dish but can use the Q app for the mother box.
    I FEEL LIKE I'M DIAGONALLY PARKED IN A PARALLEL UNIVERSE

  5. #5
    Grand Master Griswold's Avatar
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    Q is a good upgrade from Sky+ but you're right, it doesn't support the 'magic eye' remoting to other rooms; Mini Q boxes do that wirelessly. Advantages: - can watch something in one room while watching something else in others, (including recordings), recordings available across all Sky Q boxes and setting up of recording the same, greater disk capacity, all boxes can be connected wirelessly, the system is 'rented' so any box problems are down to Sky to fix at no cost to you. Disadvantages: - Stupidly expensive, if you cancel then you are responsible for returning the boxes and controllers to Sky, older Sky apps don't work with Sky Q.
    Best Regards - Peter

    I hate being bipolar, its brilliant.

  6. #6
    Just tell them youíll cancel - stick firm and theyíll (probably) give you a new Sky Q and mini boxes, they donít like losing subscribers.


    Sent from my iPhone using Tapatalk

  7. #7
    Journeyman
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    Quote Originally Posted by RobDad View Post
    Just tell them youíll cancel - stick firm and theyíll (probably) give you a new Sky Q and mini boxes, they donít like losing subscribers.


    Sent from my iPhone using Tapatalk
    Itís the only way to go,

    - - - Updated - - -

    Quote Originally Posted by RobDad View Post
    Just tell them youíll cancel - stick firm and theyíll (probably) give you a new Sky Q and mini boxes, they donít like losing subscribers.


    Sent from my iPhone using Tapatalk
    Itís the only way to go,

  8. #8
    Thanks for the replies guys....

    Disclaimer: I signed a new 18x month contract with Sky in August 2019. Unfortunate timing I know !

    Best Neil

  9. #9
    Journeyman
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    Quote Originally Posted by flame View Post
    Thanks for the replies guys....

    Disclaimer: I signed a new 18x month contract with Sky in August 2019. Unfortunate timing I know !

    Best Neil
    If it was me Iíd be looking for a free replacement (like for like) from sky

  10. #10

  11. #11
    Grand Master mart broad's Avatar
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    Quote Originally Posted by fraz101 View Post
    If it was me Iíd be looking for a free replacement (like for like) from sky
    If i am correct the HD box is the customers equipment not Skyís so why should they replace it? unlike the Q box which they do own.
    I FEEL LIKE I'M DIAGONALLY PARKED IN A PARALLEL UNIVERSE

  12. #12
    Hi

    Agreed....not a strong bargaining point !

    Best Neil


    Quote Originally Posted by mart broad View Post
    If i am correct the HD box is the customers equipment not Skyís so why should they replace it? unlike the Q box which they do own.

  13. #13
    Grand Master Glamdring's Avatar
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    I read a while ago on Sky's forum that boxes of that age had user-replaceable hard drives. They'll take the 2TB units, I think.
    https://www.avforums.com/threads/rep...d-box.1692240/

  14. #14
    Master
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    If this isnít yet sorted, I have a spare Sky + box after upgrading to Sky Q, available for the price of postage plus a donation to the fund raiser


    Sent from my iPhone using TZ-UK mobile app

  15. #15
    Apprentice
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    Sky Box Repair Option

    Hi

    May be worth reading through and/or chattering with Michael Dranfield.

    Linky: http://www.satcure.co.uk/repairs.htm. From recollection seemed to be half price (+P&P) of a Sky refurb.

    I have him noted if I need anything doing on my box - as I dont subscribe to Sky.

    L-K

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